36
poor

Element Messenger | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
13 Reports
User Feedback
19%
iOS
13 Reports
81%
Android
54 Reports
Element Messenger - Latest Quality Issues
Android
Jan 26, 2025
Lost all my message history after 2 years because the app somehow lost my encryption key that it only stored locally. Security is desirable against others reading my messages, not against myself being prevented from having access to 2 years' worth of history of my own messages.
Android
Jan 27, 2025
I'll wait until they've worked out the security/encryption bug. Continued popup regarding said feature which then cannot be implemented makes this app suspect regarding functionality and claims of performance.
Android
Jan 27, 2025
The app is getting worse with time. I've submitted several bug reports to the dev team months ago, and none of them ever got fixed, and now the app has stopped sending notifications, so I never know when my friends are messaging me.
Android
Jan 28, 2025
Unable to register, error.
Android
Jan 30, 2025
The app doesn't allow you to register or "log in", so it's useless. It's probably being blocked...
Android
Feb 1, 2025
The server cannot be installed
Android
Feb 1, 2025
I guees pass phrase for backup was just useless piece. I had account without email and in case lost password I cannot open with my backup phrase.
Android
Feb 2, 2025
There are a lot of messages that are not being sent. The problem here is the app itself, not my phone!
Android
Feb 3, 2025
Wow, the ease of inappropriate material is not ok, and I wouldn't recommend touching this with a 10' pole
Element Messenger - Product Description
Element is both a secure messenger and a team collaboration app that is ideal for group chats while remote working. This chat app uses end-to-end encryption to provide powerful video conferencing, file sharing and voice calls.

Element’s features include:
- Advanced online communication tools
- Fully encrypted messages to allow safer corporate communication, even for remote workers
- Decentralized chat based on the Matrix open source framework
- Secure file sharing with encrypted data while managing projects
- Group Video chat with voice over IP and screen sharing
- Easy integration with your favourite online collaboration tools, project management tools, VoIP services and other team messaging apps

Element is different from other messaging and collaboration apps. It operates on Matrix, an open network for secure and decentralized communication. It allows self-hosting to give users maximum ownership and control of their data and messages.

Privacy and encrypted messaging:
Element protects you from unwanted ads, data mining and walled gardens. It also secures all your data, one-to-one video chats and voice communication through end-to-end encryption and cross-signed device verification. 

Element gives you control over your privacy while allowing you to communicate securely with anyone on the Matrix network, or other business collaboration tools by integrating with productivity apps such as Slack.

Element can be self-hosted:
To allow more control of your sensitive data and conversations, Element can be self-hosted or you can choose any Matrix-based host - the standard for open source, decentralized communication. Element gives you privacy, security compliance and integration flexibility.

Own your data:
You decide where to keep your data and messages. Without the risk of data mining or access from third parties.

Element puts you in control in different ways:
1. Get a free account on the matrix.org public server hosted by the Matrix developers, or choose from thousands of public servers hosted by volunteers
2. Self-host your account by running a server on your own IT infrastructure
3. Sign up for an account on a custom server by simply subscribing to the Element Matrix Services hosting platform

Open messaging and collaboration:
You can chat with anyone on the Matrix network, whether they’re using Element, another Matrix app or even if they are using a different messaging app.

Super secure:
Real end-to-end encryption (only those in the conversation can decrypt messages), and cross-signed device verification.

Complete communication and integration: 
Messaging, voice and video calls, file sharing, screen sharing and a whole bunch of integrations, bots and widgets. Build rooms, communities, stay in touch and get things done.

Pick up where you left off:
Stay in touch wherever you are with fully synchronised message history across all your devices and on the web at https://app.element.io
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