41
poor
Epic - Kids' Books & Reading | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Education
30-Day Trend
Android unitQ Score
Android User Feedback
49%
Android
82 Reports
82 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
85 Reports
85 Reports
User Feedback
51%
iOS
85 Reports
85 Reports
49%
Android
82 Reports
82 Reports
Epic - Kids' Books & Reading - Latest Quality Issues
Android
Dec 13, 2024
Very glitchy sometimes but overall very fun and good
iOS
Dec 13, 2024
Customer service awful
I love this app but we were charged our yearly renewal and the app still says we need to pay. I reached out to customer service with no response for almost a month despite already paying my yearly fee. Beyond frustrated.
Android
Dec 13, 2024
I don't wanna pay for a free trial how do I get it put i don't see a x button to click out and just use the dang app!
iOS
Dec 14, 2024
Always have a ‘read a first book together ‘ thing.Can’t go to home
😒😤can't delete
iOS
Dec 14, 2024
Give me the membership I have paid
I have paid the annual membership fee through google but received no membership in my account I have tried many ways to contact you but only some auto replies. Please kindly resolve my issue as soon as possible.
iOS
Dec 14, 2024
Some books are not available
Dear Epic Reading, I am writing to express my disappointment with the recent unavailability of certain books on your platform. Many books says “Sorry content not available” is it because of my region or because you put it off your platform. Many books from the series “Brands We Know” are not available
iOS
Dec 14, 2024
Poor Customer Service
Dont subscribe to this app. they dont value their paying customer. service is so bad not responding at all
iOS
Dec 15, 2024
subscription
There is no option to unsubscribe from the application. I want to cancel my subscription!
iOS
Dec 17, 2024
Auto renewal charges without notification
Auto renews without any notification. A straight cash grab. Emails to support go unanswered. The website is deliberately designed to keen customer's, other than those buying at arms length. The content is fine but it auto renewed the subscription without any prior notification. No emails on renewal even though I get email updates from them. Nothing like lack of informed consent. Multiple emails to support ignored by the company. This is why new laws are coming into effect to prevent this corporate cash grab. App also force logs the user out, so you are constantly having to log back in. I assume it's to save costs somewhere. Support is non-existent.
Epic - Kids' Books & Reading - Product Description
Epic is the world’s largest digital library for kids! Our fun, kid-safe, interactive reading app fuels curiosity and reading confidence by letting kids freely explore their interests with instant access to 40,000+ books, audiobooks, learning videos and more. Anytime, anywhere: Access our library from any Apple device. You can even download books to read offline! Books that read to them: In addition to our library of more traditional ebooks, we have a huge collection of Read-To-Me books and audiobooks. Featuring talented voice actors, fun music and exciting sound effects that bring stories to life! Multilingual: The majority of books on Epic are in English, but we also have Spanish-, French- and Chinese-language books to engage readers of different backgrounds and interests. Fun rewards and learning tools: Reading Buddies, badges and quizzes keep them motivated to read and learn. Spotlight Words and audio-enabled Dictionary Lookup teach vocabulary and pronunciation. FOR FAMILIES: EPIC UNLIMITED A paid subscription beginning with a 7-day free trial. Cancel anytime. Up to 4 child profiles, so each kid can enjoy a personalized reading experience. Parent dashboard lets you see what they’re reading and follow along with their progress. 95% of Epic parents say Epic helped improve their child’s reading skills. FOR EDUCATORS: EPIC SCHOOL Epic School is free for educators and students to use during the school day. ELA Tools: Filter titles by AR, DRA, F&P, grade level and more. Quizzes, Dictionary Lookup and Spotlight Words help build skills. Help with Daily 20: Teachers can easily assign and share books, then track daily and weekly reading. Multilingual books and fun reading formats make reading accessible for every student. 9 out of 10 Epic Educators would recommend us to colleagues. Coming soon! Epic School Plus, a district-funded premium offering that gives educators and students 24/7 access to the full Epic library. PRESS AND EXPERT REVIEWS Epic has been featured on The TODAY Show, CNET and Refinery 29, as well as in The Wall Street Journal, Parents Magazine, USA Today, Forbes, Parenting.com and more. “Epic strikes the perfect balance between educational and fun, and should allow parents to feel more confident about introducing the iPad into their children’s daily lives as a tool.” –TechCrunch "Get access to thousands of books on all subject matters" –Parenting.com "Epic is incredibly valuable because it gives students exposure to books that they wouldn't get from a library or our classroom." –Cindy, Epic Educator Ambassador Privacy Policy getepic.com/privacy Terms of Service getepic.com/tos
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