56
fair

E*TRADE: Invest. Trade. Save. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
Work at E*TRADE Securities? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at E*TRADE Securities? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
157 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
52 Reports
User Feedback
25%
iOS
52 Reports
75%
Android
157 Reports
E*TRADE: Invest. Trade. Save. - Latest Quality Issues
iOS
Feb 27, 2025
Locked, locked some more, and yes locked some more..
Started with an indirect Ira roll over to a brokerage account to be able to utilize some of our hard earned resources to alleviate the financial burden of the last direct hit from a hurricane. From there it has been a nightmare. First a max day hold, in addition to both checks being drawn out into lengthy verification processes. It has been a fight to use, and sometimes even gain access to our finances. From the word go.
Android
Feb 27, 2025
E*Trade is okay as far as keeping up with my positions. The terminology is clear, and the chart is interactive. Trading is pretty straightforward. I have a lot of trouble researching ETFs and stocks. I go elsewhere for a lot of information. To check and change my automatic investments almost impossible.
Android
Feb 28, 2025
This is the worst investment Bank trading company I have ever experienced in my life they have had my account locked now for almost 6 weeks asking me continuously to upload documents of my driver's license social security number bank statements etcetera etcetera the so-called specialist they are all just a bunch of clowns who have no idea of what is going on all they keep asking for is to re-upload documents and wait 48 hours 6 weeks later after uploading all of these documents I still cannot
iOS
Feb 28, 2025
Ice app But!
Well the app has some good features and content, like others you have to get familiar with it. Only 2 stars cause can't trade after hours or premarket also no overnight trading. It's supposed to but doesn't. Can't unlock the extended hours feature.
Android
Feb 28, 2025
Works on droid 1, deposit didnt work on xoom 1. The app needs camera perms for check deposit....
Android
Mar 1, 2025
Do not deal with this company. If you have stocks and they go to zero or 0.01 or below there are fees and they will liquidate your stocks on their behalf to meet zero balance. All stocks I had are gone...
Android
Mar 1, 2025
Terrible technical support, they can't update my tax status for months now. I have been double taxed If I sell anything and then later I had to get money through tax returns because of E-Trade inefficiency in solving a technical glitch.
Android
Mar 1, 2025
The app is ok. It freezes from time to time, or links do not work if you are trying to trade or do a transaction. If it does, you will need to go to a computer because the app will not respond.
Android
Mar 1, 2025
It would be better if you could place a sell order on a money market fund AND place a limit order to buy a stock/ETF with the proceeds the same day, but appears the app/site won't see those funds available.
E*TRADE: Invest. Trade. Save. - Product Description
Welcome to E*TRADE. No matter your level of experience, we help simplify investing and trading. Our award-winning app puts everything you need in the palm of your hand—including investing, banking, trading, research, and more. Download now and start investing today.
Invest on your terms
• Enjoy commission-free online US-listed stock, ETF, and options trades
• Trade mutual funds
• Take the guesswork out of choosing investments with professionally built portfolios
Invest with confidence
• Get streaming quotes, charts, and portfolio information
• Access education, comprehensive research, tools, and screeners to spot investment opportunities
• Set alerts and create watchlists for the investments you're interested in
• Stream live Bloomberg video
• Chat with customer service in the app
Bank and save
• Deposit checks, pay bills, transfer money, and get unlimited ATM fee refunds with your E*TRADE debit card. 
Securities products and services are offered by E*TRADE Securities LLC, Member SIPC. Commodity futures and options on futures products and services offered by E*TRADE Futures LLC, Member NFA.  Banking products and services are offered by Morgan Stanley Private Bank, National Association, Member FDIC. All are separate but affiliated subsidiaries of Morgan Stanley. Securities, investment advisory, commodity futures, options on futures and other non-deposit investment products and services are not insured by the FDIC, are not deposits or obligations of, or guaranteed by Morgan Stanley Private Bank and are subject to investment risk, including possible loss of the principal amount invested.
Important Note: Futures and options transactions are intended for sophisticated investors and are complex, carry a high degree of risk, and are not suitable for all investors. For more information, please read the Characteristics and Risks of Standardized Options and the Risk Disclosure Statement for Futures and Options prior to applying for an account. You can also view the E*TRADE Futures LLC Financial Information and Disclosure Documents. Investing in securities products involves risk, including possible loss of principal.
1. Read more about the awards E*TRADE received in StockBrokers.com 2021 Online Broker Review: https://about.etrade.com/newsroom/awards-recognition
2. E*TRADE charges $0 commission for online US-listed stock, ETF, and options trades. Exclusions may apply and E*TRADE reserves the right to charge variable commission rates. The standard options contract fee is $0.65 per contract. The retail online $0 commission does not apply to Over-the-Counter (OTC), foreign stock transactions, large block transactions requiring special handling, transaction-fee mutual funds, futures, or fixed income investments. Additional regulatory and exchange fees may apply. For more information about pricing, visit etrade.com/pricing.
The material provided by E*TRADE Securities LLC or any of its affiliates is for educational purposes only and is not an individualized recommendation. This information neither is, nor should be construed as, an offer or a solicitation of an offer, or a recommendation, to buy, sell, or hold any security, financial product, or instrument discussed herein, or to open a particular account or to engage in any specific investment strategy.
Apple, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Touch ID is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.
View End-User License Agreement: https://mobile.etrade.com/etmobile/EULA_2.0.html
© 2023 E*TRADE from Morgan Stanley. All rights reserved.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners