56
fair
E*TRADE: Invest. Trade. Save. | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
22 Reports
22 Reports
User Feedback
23%
iOS
22 Reports
22 Reports
77%
Android
74 Reports
74 Reports
E*TRADE: Invest. Trade. Save. - Latest Quality Issues
Android
Jan 20, 2025
It's a bit annoying that you have to log in with the key every time
iOS
Jan 21, 2025
Terrible
Horrible awful app and even worse customer service
Android
Jan 24, 2025
stick to Robinhood. this company charges for every trade. like $5 a trade nearly. I also found out the hard way that penny stocks can charge you $40 every time they do a stock split or change their name or something. now not only did I lose most my money because of Joe Biden. but I also owe E-Trade an enormous amount of money because of these hidden fees associated with the stocks they carry. stick with Robinhood. no trading fees. no hidden fees. no penny stocks. 💯 wish I had this advice.
Android
Jan 25, 2025
the app is not user-friendly.
iOS
Jan 25, 2025
2FA is awful, anti consumer
I already have an Authenticator app. In fact, I have two: one for personal use and one for work. Why would I want to add a third Authenticator, especially one with a ridiculously complicated workflow that does nothing to enhance security? Requiring Symantec VIP is such a stupid requirement. Also, I only have an E*trade account because the insufferable Morgan Stanley purchase of E*trade forced me to create the account. So, kiss off MS and E*Trade. Your lock-in methods are anti consumer.
Android
Jan 25, 2025
Staff unable to help you
Android
Jan 26, 2025
needs fewer more intuitive steps to accomplish tasks. for example the groupings are not obvious and too extensive. to get to bill pay, why go to transfers. all bank transactions are "transfers".
Android
Jan 29, 2025
This app is in desperate need of a total make over. Horrible boring graphics, glitchy and NOT user friendly. I'm embarrassed to recommend this app to people, but unfortunately it's one of the only sites that offers a investment I'm into. I loved the classic talking baby commercials for ETRADE growing up, but they have not lived up to the hype since then, a baby definitely would rather use Robinhood over this run down junk. When this is addressed I will gladly change this. But for now 👎👎
Android
Jan 29, 2025
The commission rate per trade is ridiculous
E*TRADE: Invest. Trade. Save. - Product Description
Welcome to E*TRADE. No matter your level of experience, we help simplify investing and trading. Our award-winning app puts everything you need in the palm of your hand—including investing, banking, trading, research, and more. Download now and start investing today. Invest on your terms • Enjoy commission-free online US-listed stock, ETF, and options trades • Trade mutual funds • Take the guesswork out of choosing investments with professionally built portfolios Invest with confidence • Get streaming quotes, charts, and portfolio information • Access education, comprehensive research, tools, and screeners to spot investment opportunities • Set alerts and create watchlists for the investments you're interested in • Stream live Bloomberg video • Chat with customer service in the app Bank and save • Deposit checks, pay bills, transfer money, and get unlimited ATM fee refunds with your E*TRADE debit card. Securities products and services are offered by E*TRADE Securities LLC, Member SIPC. Commodity futures and options on futures products and services offered by E*TRADE Futures LLC, Member NFA. Banking products and services are offered by Morgan Stanley Private Bank, National Association, Member FDIC. All are separate but affiliated subsidiaries of Morgan Stanley. Securities, investment advisory, commodity futures, options on futures and other non-deposit investment products and services are not insured by the FDIC, are not deposits or obligations of, or guaranteed by Morgan Stanley Private Bank and are subject to investment risk, including possible loss of the principal amount invested. Important Note: Futures and options transactions are intended for sophisticated investors and are complex, carry a high degree of risk, and are not suitable for all investors. For more information, please read the Characteristics and Risks of Standardized Options and the Risk Disclosure Statement for Futures and Options prior to applying for an account. You can also view the E*TRADE Futures LLC Financial Information and Disclosure Documents. Investing in securities products involves risk, including possible loss of principal. 1. Read more about the awards E*TRADE received in StockBrokers.com 2021 Online Broker Review: https://about.etrade.com/newsroom/awards-recognition 2. E*TRADE charges $0 commission for online US-listed stock, ETF, and options trades. Exclusions may apply and E*TRADE reserves the right to charge variable commission rates. The standard options contract fee is $0.65 per contract. The retail online $0 commission does not apply to Over-the-Counter (OTC), foreign stock transactions, large block transactions requiring special handling, transaction-fee mutual funds, futures, or fixed income investments. Additional regulatory and exchange fees may apply. For more information about pricing, visit etrade.com/pricing. The material provided by E*TRADE Securities LLC or any of its affiliates is for educational purposes only and is not an individualized recommendation. This information neither is, nor should be construed as, an offer or a solicitation of an offer, or a recommendation, to buy, sell, or hold any security, financial product, or instrument discussed herein, or to open a particular account or to engage in any specific investment strategy. Apple, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Touch ID is a trademark of Apple Inc. App Store is a service mark of Apple Inc. System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors. View End-User License Agreement: https://mobile.etrade.com/etmobile/EULA_2.0.html © 2023 E*TRADE from Morgan Stanley. All rights reserved.
All intellectual property rights, including trademarks and word marks, are the property of respective owners