60
fair
EVgo EV Chargers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
36%
Android
60 Reports
60 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
106 Reports
106 Reports
User Feedback
64%
iOS
106 Reports
106 Reports
36%
Android
60 Reports
60 Reports
EVgo EV Chargers - Latest Quality Issues
Android
Jan 25, 2025
This review is primarily about the service the app provides, not the app itself. The interface is fine. It seems like EVgo has glitches or broken stations on a weekly basis, and by far they are the least reliable charging network.
Android
Jan 25, 2025
Always technical difficulties with EVGO, don't care about your customers stranded in the cold or nothing. Just a sad business forreal. Please do better. Very dissatisfied in the way you all conduct business.
iOS
Jan 26, 2025
Spam Push Notifications
The EVgo app generates engagement-related and promotional push notifications but does not seem to have a way to turn these off. They are annoying spam and I do not want to receive them. The marketing promotions toggle in the notification settings do not suppress these notifications. Make it stop.
Android
Jan 26, 2025
The app no longer recognizes any chargers (EvGo or partners) in my area. NFC charging doesn't work either. I can no longer use an EvGo charger unless there's a physical card reader (and those don't work half the time either).
Android
Jan 27, 2025
the chargers seem to take 15 minutes before they come available after someone is done charging
iOS
Jan 27, 2025
Inop units
Seems like many of the EV go stations have broken chargers.
iOS
Jan 27, 2025
Danger-Can be hacked!
Just found out 2 rental cars were added to my app by someone else and they charged them 300 miles away from me. I was able to stop them mid charge but can't be refunded. I have 5 charging apps, please never use this one! You've been warned.
Android
Jan 27, 2025
Since your 1-7 update. My EVgo app no longer shows up on my Android auto. It is the recommended charger for my Honda Prologue and I have credits with them, my car doesn't have the app so I have to use my phone to charge. Sort of defeats the purpose. Fix the app not working with Andoir Auto please
Android
Jan 29, 2025
App no longer supports "partner" chargers such as chargepoint to utilize credits.
EVgo EV Chargers - Product Description
EVgo is the fast, reliable, easy way to charge your EV on-the-go. Find EV charging stations, see real-time charger details, monitor your session, enroll in EVgo Autocharge+ and more! Introducing EVgo Autocharge+! No tapping, no cards. Just plug in and charge. Now available for eligible EVs. Check it out in the vehicles section of the app. FIND A FAST CHARGER View the map to find an EV charger near you, then check real-time availability, get turn-by-turn directions, and start charging. FAST CHARGING IN THREE EASY STEPS Plug in. Tap to start. Charge up and go. Download the EVgo app today to charge your EV and go further, faster. • Easy login — Log in with phone & text message or email & password • View site details — Find parking information, pricing, site photos • Advanced search — Search by charger or site host name, points of interest, location PERSONALIZE YOUR EV CHARGING Filter EV Charging Map: Filter by connector, charger power, and reservable chargers. Connect Your Vehicle: Scan your VIN to show only EV charging stations compatible with your EV’s connectors plugs. Customize Your Profile: Choose notifications, view your charging stats, and make in-app changes to your account. VIEW CHARGING DASHBOARD Monitor your charging sessions and find important session details like charge time, state of charge and more. EARN EVgo REWARDS™ Earn points by charging your EV and redeem them for free charging sessions. Points accumulate at any EVgo charging station (roaming partners excluded). When you redeem 2,000 points, $10 will be credited to your account. RESERVE YOUR EV CHARGER Locate available chargers, view upcoming reservations, and reserve a charger any time. EVgo Reservations™ is available in select locations across the US. ENJOY EVgo ADVANTAGE™ Shop while you charge. Access in-app coupons and receive store discounts from participating businesses near your favorite EV charging stations. GAIN EVgo ACCESS™ Access fast chargers located within gated facilities using a QR code and get free entry for the duration of your EV charging session. Note that the duration limit varies by location. INTEGRATED HELP CENTER Find answers to your questions, get troubleshooting assistance, watch videos and guides, and access online support from the EVgo Charging Crew. DESIGNED FOR EVERY EV DRIVER EVgo fast chargers are compatible with all fast charge capable EV models currently on the market. EVgo stations offer CHAdeMO and CCS connectors, as well as integrated Tesla connectors at select locations. All battery electric vehicles (BEVs) can charge on the EVgo network including: • BMW charging • Nissan charging • Chevy charging • Tesla charging • Hyundai charging • Audi charging • Polestar charging • Kia charging • Toyota charging • Polestar charging • Cadillac charging • Toyota charging • Subaru charging • Ford charging • Volvo charging • Jaguar charging • MINI Cooper charging • Volkswagen charging • Porsche charging • Rivian charging FAST CHARGING AT YOUR FINGERTIPS Download the EVgo app today to charge faster and drive further for less than ever before. Keywords: ev charging, ev charging stations, ev charger, electric car charging, charging station, ev charger, ev map
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