60
fair
Evri | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
253 Reports
253 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
40 Reports
40 Reports
User Feedback
14%
iOS
40 Reports
40 Reports
86%
Android
253 Reports
253 Reports
Evri - Latest Quality Issues
Android
Dec 14, 2024
Parcel very late due to courier I have been expecting my parcel for mire than a week I am at home I live in supported accommodation the photo the courier took is nothing like the building I was 1 of your couriers and photos had to be recognizable which this is NOT
Android
Dec 15, 2024
Useless I wanted post to address not to a lockbox drop off ?
Android
Dec 15, 2024
Lazy drivers can't check the label if the house on the label is correct
Android
Dec 17, 2024
I like the app. I would love it, but there's one issue I have with it: no option to mark the parcel as delivered, or removing it from the tracking list. It's a bit annoying, when you have your order, but according to the app, Evri is still "expecting it" XD
Android
Dec 18, 2024
They have nt contracted me yet
Android
Dec 18, 2024
It has to be the worst delivery service ever I don't know how u guys operate with so many bad comments. I'm afraid to order something coz u never know what slot they are going to throw on u . Literally I'm keep canceling orders when I see Evri is involving.
Android
Dec 18, 2024
Both of my parcels have not been delivered one of them they don't know where it is and the other is loaded in to a truck but never reaches me be for the end of the day I've chased it up with the ai customer service and it says that will contact me in 24 hours but it has been tow weeks and still no answer. I just get fined of again and again by the ai. Honestly I don't even think it deserves one star not even half
Android
Dec 19, 2024
can't even deliver a package on time 2 days late still waiting I've heard nothing back from enquiries about where my parcel is app is useless
Android
Dec 19, 2024
App might work but the actual delivery service is a joke, got 2 of my parcels at the delivery centre for 5 days and haven't given me an update on when they're going to be delivered
Evri - Product Description
It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app. Send We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery. Convenience Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home. Divert Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker. Tracking You’re on the right track with us. You can see where your parcel is at every stage of its journey. Take control Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences. Returns If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker. Evri Video If you can’t be there in person, make your parcel more personal by sending a video message with it.
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