49
poor

Evri | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Hermes Parcelnet Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
185 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
30 Reports
User Feedback
14%
iOS
30 Reports
86%
Android
185 Reports
Evri - Latest Quality Issues
Android
Mar 26, 2025
recieved too late my parcel
Android
Mar 26, 2025
never know it take s o long to receive a parcel!
Android
Mar 26, 2025
I would like to see a way to remove parcel tracking history as some of the history may have been voided out/cancelled or simply not of any relevance to want to keep any more. Also, if it was possible to track the driver to show how many drops they were away from arriving from you
Android
Mar 27, 2025
crashes when trying to rearrange delivery to parcelshop. rubbish company, cheap app
Android
Mar 28, 2025
absolutely appaling service, I have taken up my enquiry with the POSTRS OMBUSMAN. I "STILL" HAVEN'T RECEIVED MY LIGHT BULBS, THEREFORE CANNOT HAVE ELECTRCIAN FIT THE LIGHT FITMENTS, NO LIGHTBULBS WOULD RENDER US IN DARKNESS IN OUR KITCHEN!!! EVRI OWE ME THE COST OF THE LIGHTBULBS, AND A TRUE EXPLANATION, AND NOT A "FOB THE CUSTOMER OFF" ANSWER. EVRI, YOU ARE DISGUSTING!! WHEN I ORDER ONLINE AGAIN, I WILL ENQUIRE WHO CARRIERS ARE, IF I AM TOLD EVRI, I WILL NOT ORDER,
iOS
Mar 29, 2025
Very disappointed
There used to be a tradesman entry and I am not sure why drivers are not trained to use these for deliveries. Next attempt to deliver was in a week's time by then items were no longer required. No option to collect personally either!
iOS
Mar 31, 2025
good service but slow
slow delivering orders. but i dont knew who the problem is wether its evri or shein whos slow on delivering w
Android
Mar 31, 2025
Customer Services are trashed. My parcel was stolen. I contacted them and asked for an email to prove my parcel missing. If I had the proof, I might claim the seller. But Customer Services replied to me to try to find the parcel. I asked the proof of the missing parcel again. They only sent the same reply to me. It was useless. Therefore, I can't claim anything.
iOS
Apr 1, 2025
App login is pants
Tried numerous times, reset password multiple times. Blocked my IP, given up now and deleted.
Evri - Product Description
It’s our mission to offer the most convenient way to send, receive and return parcels without costing the earth. Whatever your parcel needs, wherever you are, you’ll get all this – and more – with our award-winning app.
Send
We’ll make sure your parcel goes where it needs to go. We offer great value, with competitive prices for standard and next day delivery.
Convenience
Just drop off your parcel at your nearest Evri ParcelShop or Locker and we’ll do the rest. Or arrange for one of our friendly couriers to pick it up from your home.
Divert
Not going to be in? Change of plans? No problem – it’s easy to divert to a ParcelShop or Locker.
Tracking
You’re on the right track with us. You can see where your parcel is at every stage of its journey.
Take control
Whether you want your parcel delivered to your doorstep, a nominated safe place or a favourite neighbour, use the My places feature to set your personal preferences.
Returns
If it’s not quite right, it’s easy to return an item for free to many of the UK’s top retailers. Arrange a courier collection or drop off at a ParcelShop or Locker.
Evri Video
If you can’t be there in person, make your parcel more personal by sending a video message with it.
Want to improve your unitQ Score by 20% within 30 days?
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