56
fair
Expedia: Hotels, Flights & Car | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
1050 Reports
1050 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
584 Reports
584 Reports
User Feedback
36%
iOS
584 Reports
584 Reports
64%
Android
1050 Reports
1050 Reports
Expedia: Hotels, Flights & Car - Latest Quality Issues
iOS
Jan 28, 2025
False Itinerary
The app shows two one way flight icons (RT) one out and one back but the icons both report the same return flight.
Android
Jan 28, 2025
Terribly bad, I made a flight reservation and the next day I went in to check in and it appeared cancelled, they redirected me to the Aeromexico website to do so and I couldn't, they told me that Expedia had cancelled the reservation, they no longer wanted to enable that reservation for me... but they did charge me for it, neither Expedia nor Aeromexico are responsible for that charge... This is really terrible because they don't have any more personalized customer service by phone at least, everything is
Android
Jan 28, 2025
When I tried to book a flight, it said the webpage was inaccessible, so I tried again and again, waited a while, and tried again the next day, but it didn't work. I was hoping to get a cheap flight, but I can't even get to the payment screen, so I'm in trouble.
Android
Jan 29, 2025
I wasn't going to do it, but with Expedia I had the worst hotel experience in Santo Domingo in one of their hotels, beds in bad condition, the treatment that tourists receive is not better, their ATM doesn't give out money, it debits it from your account, the employees start arguing in the hallways of the rooms, it was my first reservation and it was my worst experience trying to get something at a low price on this app. I recommend not paying attention to their promotions because to be treated well you have to pay more.
Android
Jan 29, 2025
So, you can't log in biometrically. The virtual assistant isn't that useful.
Android
Jan 30, 2025
The truth is terrible, I rented a car with them at Avis Cancun and they charged me much higher amounts than what the app said. And insurance in addition to the amount for security deposit that the app does not include.
Android
Jan 30, 2025
Applications that make things difficult
Android
Jan 30, 2025
I can't change the currency
Android
Jan 30, 2025
I don't know what happened, I made the reservation for February 1, 2025, I can't comment on what I didn't use and what I was already charged for. I don't know if anything can be done about it. The hotel is happy that I charged for a service that was not provided, they are bandits, and the cynics send me an email thanking me for "my stay"
Expedia: Hotels, Flights & Car - Product Description
The Expedia app is an all-in-one travel companion where you can plan, book and manage your whole trip, plus earn rewards, in one place. Members instantly get discounted Member Prices on flights, hotels, cruises, car rentals, and activities. With our new rewards program, One Key™, you can earn, combine and use OneKeyCash™ rewards across Expedia, Hotels.com, and Vrbo. Dreaming of a beach vacation in Florida? Or a romantic getaway in Paris? Get more out of any trip with the Expedia app. One Key members save instantly: - Instantly save 10%* or more on over 100,000 hotels worldwide with Member Prices. - Price Tracking: Get notified if the price of a flight drops. - Price Drop Protection: Get refunded if the price of your flight drops after booking.** - Earn OneKeyCash in the Expedia app and get rewarded fast. In-trip extras as your status rises, like free room upgrades when available. Discover your next trip: - Search millions of flights, hotels, rental cars, packages, attractions, and more. - Add a hotel to your flight to save even more. - Choose from over 500,000+ hotels worldwide, including boutique and luxury hotels, airport hotels, hostels, B&Bs, vacation rentals, and resorts. - Read verified reviews you can trust. - Sort your search by price, free cancellation or no change fees, departure and arrival time, and more. Easy, smart trip planning: - Chat GPT integration: Get your travel-related questions answered with expert insight and personalized recommendations with the launch of our AI-powered trip planner. - Shareable Trips: Collaborate, plan and share trip information with others, all in one place. Manage your whole trip in one app: - Free cancellation on most hotels.* - All your reservations in one place: view upcoming trip details, hotel information, and maps for directions. - Trip alerts: for flight delays, gate changes, hotel check-out times, and more. - Share itineraries with family and friends via email or text message. - Get inspired by our curated travel guides. Download the Expedia app now and join for free to enjoy Expedia Member benefits. *Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Price predictions are not a guarantee. Available in the app to members on select routes. Expedia’s usual booking Terms and Conditions apply and Reward Terms apply, see site for details. Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details. ** Available for a fee on select flights and free for Gold and Platinum One Key Members. Refund will be the difference if the price of your flight on Expedia drops. Terms apply. See site for details. The Expedia app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
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