62
fair
Express Scripts | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
104 Reports
104 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
59 Reports
59 Reports
User Feedback
36%
iOS
59 Reports
59 Reports
64%
Android
104 Reports
104 Reports
Express Scripts - Latest Quality Issues
iOS
Dec 16, 2024
Duplication of Effort
Attempted to refill and start automatic refills on same medication four times without success. Is there a limit on how many prescriptions a patient can order at a time?
iOS
Dec 16, 2024
Horrible
I'm not sure why my medicine never comes correct and I am always having to go out of my way to just get the medication that is supposed to be automatic and I repeatedly have received calls asking the same things. I would never recommend express scripts
iOS
Dec 17, 2024
App failure
We can't access this app, calls for upstairs, but won't allow them in my I-13 phone, we used EX for 20 years, no problems, Now it's impossible to manage our prescriptions, we have to use phone call , which takes forever and excessive Hold time , HELP
iOS
Dec 18, 2024
Slow sending rxs
The processing time is super slow. Ive waited over a week for an rx to process. The shipping takes a lot longer than expected too. An rx going from Phoenix to Las Vegas is taking about a week.
iOS
Dec 18, 2024
Not automatic refill
I have to constantly start automatic refills all the time.
iOS
Dec 18, 2024
Not surprised that this utter trash show of a prescription management company has a trash app
Balks at Apple-generated passwords that meet their stated standards. The only thing worse is their actual service. If you value your life, do not use this company.
iOS
Dec 18, 2024
Poorly written app
Untested. Put out for users by arrogant coders.
iOS
Dec 18, 2024
No app
Why can't I access this app directly from my dashboard? I have to go to the APP store. This is ridiculous.
Android
Dec 19, 2024
Does a good job, but hard to eliminate unwanted meds. Notifications are so confidential that identity of the med is not obvious to the user!
Express Scripts - Product Description
Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.
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