Quality degradation at ExpressVPN - VPN Fast & Secure  
Users report higher volume of Quality Issues than usual
52
fair

ExpressVPN - VPN Fast & Secure | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
497 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
178 Reports
User Feedback
26%
iOS
178 Reports
74%
Android
497 Reports
ExpressVPN - VPN Fast & Secure - Latest Quality Issues
iOS
Dec 16, 2024
Unable To Do The Basics
Unable to search on browsers, comments or post on apps, and constantly having to do back handsprings only to end up being forced to turn this off. What am I paying for? I can't do nothing with this worthless thing I've spent $200 on over the last year. I'm done! Been trying to get help with the product or refund without much follow through. UPDATE: I recently purchased NordVPN & it does the job for Pennies on the dollar compared to the fake VPN these losers sell. Express VPn is garbage
Android
Dec 16, 2024
Since the last update in recent days, I've had problems connecting with my favorite apps to watch them in other countries, e.g. vix, disney plus, max. I'm in the USA and I can't connect them to Mexico, unfortunately.
iOS
Dec 16, 2024
Refund Difficulties
Unable to use their service in some area, contacted the customer service for a refund and was charged again next month. Have to contact them again for the same issue despite the reference number for the refund request has been generated at first encounter.
iOS
Dec 17, 2024
Charged subscription but cant even open
I can not open the app, but somehow subscription has been charged. CONTACT US button shows up all the time but when i press on it, it doesn't work, can not download the website…. What is this scam?
Android
Dec 17, 2024
I want to cancel my subscription but it is not working why the web page need to wait too long but it still not work why 😞
iOS
Dec 17, 2024
thieves
In my opinion the reviews with 5 stars sn bought because this app does not work
iOS
Dec 18, 2024
Total waste
I payed but cant even Sign in The Customer Service has no Use at all
Android
Dec 19, 2024
Mega expensive and not convenient VPN
Android
Dec 19, 2024
I put the credit card for the 7-day trial, they gave me a password with which I cannot enter the app. I don't receive the email to change the pass. If I don't have an answer I will have to cancel the card before the end of the trial week. A disaster
ExpressVPN - VPN Fast & Secure - Product Description
Go online safely in just a few taps with ExpressVPN, engineered to protect your privacy and security, while offering blazing-fast speeds.

7-DAY FREE TRIAL
Download it for free to try on all your devices.

FAST VPN SERVER NETWORK
Enjoy the content and apps you love with powerful speed and unlimited bandwidth on any network. Connect to ultra-secure servers in 94 countries. 
 
POWERFUL ONLINE SECURITY 
Protect your data and online activity with best-in-class encryption. Secure your connection on public Wi-Fi hotspots. 
 
INDUSTRY-LEADING PRIVACY PROTECTION
Browse with peace of mind while keeping your IP address and location private. Under our strict privacy policy, we don’t collect activity logs or connection logs—ExpressVPN has been independently audited to ensure your protection.

BUILT-IN PASSWORD MANAGER
ExpressVPN Keys is a full-featured password manager built right into the app! Store unlimited passwords, notes, and credit card details on unlimited devices securely—zero-knowledge encryption ensures only you can access them.

Note: Keys is being rolled out gradually and may not be available to you immediately.

NEXT-GENERATION VPN PROTOCOL
Get exclusive access to Lightway, a VPN protocol developed from the ground up by ExpressVPN to offer greater speeds, security, and reliability.

WIDE LANGUAGE SELECTION 
Make our app work for you by switching between 17 languages.
 
FIVE-STAR CUSTOMER SERVICE
Get help in seconds, not days. Ask us anything, anytime, through 24/7 live chat support or email. Help guides within the app simplify troubleshooting.


iOS APP FEATURES
• Auto-reconnects if your VPN connection is interrupted
• Encryption support for these protocols: Lightway UDP, Lightway TCP, IKEv2
• Threat Manager: Prevent apps on your device from sharing your activity with trackers or other malicious third-parties
• Built-in password manager, ExpressVPN Keys: Store unlimited passwords, notes, and credit card details securely


SUBSCRIPTION PLANS
 
Your subscription includes access to ExpressVPN apps on every platform—which you can download and install on as many devices as you wish—as well as ExpressVPN Keys, a built-in password manager
 
Connect to our global network of VPN servers on up to five devices simultaneously. 

If you’re enjoying a free trial, you will be charged on the last day of your free trial. 
 
Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the expiry date. 
 
Manage your subscription or cancel anytime in your App Store account settings. 
 
Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.


TERMS OF SERVICE
https://www.expressvpn.com/tos
 
PRIVACY POLICY
https://www.expressvpn.com/privacy-policy
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