43
poor
Exxon Mobil Rewards+ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
58 Reports
58 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
47 Reports
47 Reports
User Feedback
45%
iOS
47 Reports
47 Reports
55%
Android
58 Reports
58 Reports
Exxon Mobil Rewards+ - Latest Quality Issues
iOS
Nov 11, 2024
Problems logging in
It always logs out of my account and most of the time it does not allow me to access or I get the ER8 error
iOS
Nov 12, 2024
Slow Fuel Delivery
The station might be in good location but the gas pumps are way to slow
iOS
Nov 12, 2024
Times out with one
This app simply refuses to work if it doesn't connect the first time and then it leaves you stranded with no way to get gas unless you have a back up credit card it's way too finicky and picky and doesn't connect easily. And it says you tried to connect too many times and you have to wait 24 hours when you only try to connect once.
Android
Nov 13, 2024
I cannot get in to see what I have warned AND I HAVE NOT been able to use anything I have earned
iOS
Nov 13, 2024
Pump member price
Pump mwmber price shows 3.01 but pump shows 3.11. Why
iOS
Nov 15, 2024
Useless
This app rarely works, and the rewards are a joke. Connectivity is spotty, and you have to jump through hoops to get $1 off in rewards per fill-up. By contrast, the Shell Gas app is reliable and tied to Stop&Shop grocery rewards, which often gets me $1 off per gallon and more per fill-up. I've basically stopped using the ExxonMobil app and no longer look for their stations.
iOS
Nov 16, 2024
Why I can’t log in
Why I can't log in???
iOS
Nov 17, 2024
A step backwards
I used the Exxon Mobil speedpass key fob for years with great success. Now, I have to get out my phone, open the phone app, let it recognize me, chose a pump ( which are not always easily spotted because of inconsistent labeling), and authorize the pump. Now, I am informed that the app didn't work today because I didn't inform ExxonMobil that I was out of state. I have to let them know every time I leave the state? We seem to have stepped backwards in terms of convenience for the customer. I am not impressed!
iOS
Nov 18, 2024
App stopped allowing ExxonMobil card transactions
I have not been able to purchase gas through this app since 11/05/24. The app is failing to authorize the ExxonMobile card and then locks for 24 hours after too many attempts. I recently upgraded to iOS 18. The negative customer impact on my gas purchases has been one of frustration and time. Not good.
Exxon Mobil Rewards+ - Product Description
Join Exxon Mobil Rewards+ today and get 100 bonus points after your first purchase with the app! …………………………………………………………………………………………………. The secure, easy way to pay for fuel and earn rewards. Exxon Mobil Rewards+ app allows you to stay in the comfort of your vehicle while you pay for Synergy™ fuel with your phone. Say goodbye to taking your wallet out and swiping your credit card at the pump. It’s simple: create an account in the app, add your preferred payment method, and start earning rewards on your next fill up at participating Exxon and Mobil stations! With the Exxon Mobil Rewards+ app you can: • Securely pay for fuel from your phone using different payment methods, including Apple Pay • Find the nearest Exxon and Mobil stations • Check out convenience store offers and earn rewards on drinks, snacks, and more* • Track and monitor your purchases and rewards • Earn and redeem rewards on everyday fuel and convenience store purchases Download the app today and start earning rewards immediately on every purchase! PAY WITH YOUR PHONE It’s simple, safe, and contactless! Just open the app, select your pump number, and authorize the pump. All you have to do is get out of your car to select a fuel grade and begin fueling. When you finish fueling, the app automatically displays a receipt with your transaction total, earned rewards and, if selected, a car wash code! If your location services are turned off, simply scan the QR code at the pump to select your pump number. ACCEPTED PAYMENT METHODS The app accepts payment methods that include all credit and debit cards, Apple Pay, Click to Pay, Exxon Mobil Direct Debit+ and the Exxon Mobil Smart Card+ credit card.** Apply for the Exxon Mobil Direct Debit+™ program through the Exxon Mobil Rewards+ app and save 10 cents off every gallon or 12 cents off every gallon of premium, every day with Exxon Mobil Direct Debit+™.*** …………………………………………………………… For more information and frequently asked questions go to https://www.exxon.com/en/rewards-program. Your feedback is greatly appreciated; look for new updates coming soon! * At participating locations ** Purchases made with ExxonMobil Direct Debit+ or ExxonMobil Smart Card+ do not earn ExxonMobil Rewards+ points. *** Subject to credit approval. Account must be open and in good standing to qualify. Statement credit will be applied monthly with qualifying purchases. Terms and conditions of the Exxon Mobil Direct Debit+™ Program apply
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