Quality degradation at Exxon Mobil Rewards+  
Users report higher volume of Quality Issues than usual
46
poor

Exxon Mobil Rewards+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Navigation
Work at Exxon Mobil Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Exxon Mobil Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
29 Reports
User Feedback
33%
iOS
29 Reports
67%
Android
58 Reports
Exxon Mobil Rewards+ - Latest Quality Issues
iOS
Feb 24, 2025
Rewards are very subpar
A dollar off entire purchase… no price off per gallon? Sad sad app.
Android
Feb 24, 2025
Why do I have to have a number to use your app and spend my money at your business? It gave an option to use my email instead, which is what I prefer . But once i opened app, nope, had to provide phone number. Heck I clicked on the email button and it still took me to provide working network number instead.. work so forget it. I don't have a " number".
Android
Feb 25, 2025
Send like every time I want/need to use this app the biometric login doesn't work and I have to try to log in multiple times! Usually, I wind up using my card. Would be nice if this app worked with Android Auto!
iOS
Feb 26, 2025
Can’t sign up
Sign up through Apple Pay isn't working. Gives it an error, seams to be going on since the beginning of the year according to reviews. I suggest the developers fix the issue if they don't want to miss out on potential customers.
iOS
Feb 26, 2025
App Will Not Work
I cannot use the app to pay for gas at my local Mobil station. It used to work but does not work any longer. I called customer service three times - but each time, they promise to look into the problem then get back to me, but they never do.
iOS
Feb 26, 2025
Please Add Payment option for gift card on the app
I went the app to look add payment method I want add gift card I don't any gift card option for payment method please fix it
iOS
Feb 27, 2025
Worst app ever…You should copy Shell’s app
I downloaded this app because I was out of my area, had to get gas and this was the only good gas station around. I usually use the Shell app that gives me 10¢/gallon or the bp & Amoco app that gives me 5¢/gallon and you can pay with the app perfectly. But using the Exxon movil is a disaster. 1) you don't get instant discounts per gallon and that's easier and better way to get reward it. For instance, in my Shell app I have saved almost $700. 2) I'm never ever able to pay with this app. I put the pump number, the pump looks like it will work but instead shows a error message, and I have to put my info manually. 3) Now I tried to login to my account but the app isn't working…it asking me for my login info, sends me a verification code, I write the code but instead of showing my account, the app goes back and asks me for my password again…this is so annoying. These issues make me to write this review. I don't understand why these multi billion companies are not able to create a good product. They know that their competitors have perfect apps, so why you don't hire the same developers to built your app?? Hopefully they read this comment and fix these issues.
Android
Feb 27, 2025
Fails to authorize the pump way too often, then won't let you use the app fir the visit because the authorization failed too many times
iOS
Feb 28, 2025
Pin required
When at pump trying to redeem pouts for fuel, pump asks for a pin. Where can I find this in the app?
Exxon Mobil Rewards+ - Product Description
Join Exxon Mobil Rewards+ today and get 100 bonus points after your first purchase with the app!
………………………………………………………………………………………………….
The secure, easy way to pay for fuel and earn rewards.


Exxon Mobil Rewards+ app allows you to stay in the comfort of your vehicle while you pay for Synergy™ fuel with your phone. Say goodbye to taking your wallet out and swiping your credit card at the pump.


It’s simple: create an account in the app, add your preferred payment method, and start earning rewards on your next fill up at participating Exxon and Mobil stations! 


With the Exxon Mobil Rewards+ app you can:
• Securely pay for fuel from your phone using different payment methods, including Apple Pay
• Find the nearest Exxon and Mobil stations
• Check out convenience store offers and earn rewards on drinks, snacks, and more*
• Track and monitor your purchases and rewards
• Earn and redeem rewards on everyday fuel and convenience store purchases 


Download the app today and start earning rewards immediately on every purchase!


PAY WITH YOUR PHONE
It’s simple, safe, and contactless! Just open the app, select your pump number, and authorize the pump. All you have to do is get out of your car to select a fuel grade and begin fueling. When you finish fueling, the app automatically displays a receipt with your transaction total, earned rewards and, if selected, a car wash code!


If your location services are turned off, simply scan the QR code at the pump to select your pump number. 


ACCEPTED PAYMENT METHODS
The app accepts payment methods that include all credit and debit cards, Apple Pay, Click to Pay, Exxon Mobil Direct Debit+ and the Exxon Mobil Smart Card+ credit card.**


Apply for the Exxon Mobil Direct Debit+™ program through the Exxon Mobil Rewards+ app and save 10 cents off every gallon or 12 cents off every gallon of premium, every day with Exxon Mobil Direct Debit+™.***
……………………………………………………………


For more information and frequently asked questions go to https://www.exxon.com/en/rewards-program. Your feedback is greatly appreciated; look for new updates coming soon!


* At participating locations
** Purchases made with ExxonMobil Direct Debit+ or ExxonMobil Smart Card+ do not earn ExxonMobil Rewards+ points.
*** Subject to credit approval. Account must be open and in good standing to qualify. Statement credit will be applied monthly with qualifying purchases. Terms and conditions of the Exxon Mobil Direct Debit+™ Program apply
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners