Quality degradation at FamilySearch Tree  
Users report higher volume of Quality Issues than usual
60
fair

FamilySearch Tree | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Reference
Work at FamilySearch International? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FamilySearch International? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
131 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
107 Reports
User Feedback
45%
iOS
107 Reports
55%
Android
131 Reports
FamilySearch Tree - Latest Quality Issues
iOS
Feb 25, 2025
Gone
This used to be one of my favorite apps. No more. They just made it more effort to use that it is worth. Really, page after page of agreements. No thanks!!
iOS
Feb 25, 2025
App is a letdown
This app is unusable to people familiar with using familysearch.org in the browser. The layout is very hard to comprehend. Forced to this App when trying to review attachments in web browser. Who thinks this is productive?
Android
Feb 26, 2025
The tree on the website is much better, the app doesn't display the entire genealogy
Android
Feb 26, 2025
I has been very good up until now. It's not possible to sign in, the app constantly refreshes. I have reported this to you
Android
Feb 26, 2025
I've downloaded this app before on this Android mobile phone; I don't understand why I can't download it now?
Android
Feb 27, 2025
I can't write anything in the app, I've already restarted and nothing, please fix this
Android
Feb 27, 2025
It doesn't work. You can't enter anything, change anything, etc. Nothing works. What a pity
Android
Feb 28, 2025
Too many updates, If your not an iPhone user it doesn't work.
Android
Mar 1, 2025
I know this app, I already had it on my phone but you didn't have to register and I stupidly did that but I'm going to have it undone and when I first had the app on my phone there was no mention of the Church of Jesus or anything like that, I have since uninstalled the app from my phone
FamilySearch Tree - Product Description
FamilySearch Family Tree makes it easy and convenient to discover and document your own branches of the world’s family tree while preserving family memories such as photos, written stories, and audio recordings.

 Browse your family tree branches and see portraits of relatives you’ve never seen before.
 Discover facts, documents, stories, photos, and recordings about your ancestors.
 Easily add new life details, photos, stories, and audio recordings for your relatives.

FamilySearch Family Tree is always free. It’s the best way to find and share meaningful, heart-turning family stories that will make an impact on your life and the lives of your loved ones.

NOTE: Content you provide for deceased individuals will be publicly available. See our privacy policy for more details.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners