59
fair
FARFETCH - Shop Luxury Fashion | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
39%
Android
26 Reports
26 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
40 Reports
40 Reports
User Feedback
61%
iOS
40 Reports
40 Reports
39%
Android
26 Reports
26 Reports
FARFETCH - Shop Luxury Fashion - Latest Quality Issues
iOS
Dec 12, 2024
Customer service
Customer service is bad. Can not return orders, no response from customer's service.
Android
Dec 13, 2024
The app does not open.
iOS
Dec 13, 2024
SALES
It has the products of other websites discounted, in my case to 20%.
iOS
Dec 14, 2024
Currency exchange
The currency that shows on the app is different from the currency they deduct from the bank account and thus you pay currency exchange fees too.
iOS
Dec 14, 2024
Not recommended
The prices on this app have become unreasonably high compared to similar platforms or market standards. It's disappointing to see such a lack of balance between quality and pricing. Please reconsider your pricing strategy to ensure better customer satisfaction
Android
Dec 16, 2024
App is not working
Android
Dec 16, 2024
It's very complicated to make an appointment
iOS
Dec 17, 2024
Horrific customer service
This is a dangerous third-party way to shop as they claim to have zero responsibility over returns. I purchased a product that was the wrong size. Tried to return it unworn but the boutique that sold the product through farfetched refused to take it. No help was provided by Farfetch even though I made the purchase through them. Never again.
Android
Dec 19, 2024
Does anyone know why in the ads they come out as jordan and when you install it is different
FARFETCH - Shop Luxury Fashion - Product Description
Your choice, your FARFETCH. Shop the best luxury pieces from 3500+ global brands on FARFETCH today, including a world of designer fashion, accessories and more. The FARFETCH app makes your designer shopping experience even easier. EXPERIENCE VIRTUAL TRY-ON Try on fine watches, designer bags, luxury sneakers and more with our Virtual Try-On experience, only available on the FARFETCH iOS app. SHOP WITH VISUAL SEARCH See it, snap it, shop it. Simply take a photo of what you’re looking for, upload it and we’ll find it for you. BE THE FIRST TO KNOW • Choose tailored notifications for exciting fashion launches, back-in-stock styles, new-season clothes and exclusive promotions. • Find thousands of most-wanted pieces, handpicked daily from your favorite designer brands and 750+ global boutiques. • Discover your personalized homepage and shop luxury brands, from Burberry clothing and Saint Laurent bags, to Gucci shoes and Air Jordan 1 sneakers — authenticated by Stadium Goods. DISCOVER THE NEW 3D BAG VIEWER • You can now enjoy a 360° view of luxury bags on FARFETCH. Explore the size, dimensions and texture in even more detail to find the perfect style for you. SHOP 3500+ GLOBAL DESIGNER BRANDS • Discover luxury clothing, new fashion launches, coveted bags, sneakers and fine jewelry, as well as designer kidswear. • Choose positively with our extensive Conscious edit — find everything from Stella McCartney clothes and Ganni bags, to Off-White shoes and Veja sneakers, plus much more. • Get paperless returns across all designer brands. • Save on average 12.1kg in carbon when you shop pre-owned designer pieces, from Hermès Birkin bags to vintage CHANEL and Louis Vuitton. Explore one-of-a-kind watches from Rolex, Cartier and Patek Philippe, too. BECOME A FARFETCH MEMBER • Enjoy exclusive rewards through our FARFETCH membership program. While you shop, you’ll receive rewards and benefits as a member of one of our five tiers: Bronze, Silver, Gold, Platinum and Private Client. • Every designer piece you shop takes you one step closer to unlocking more — from early sale access and a welcome gift, to priority customer care and a personal stylist. Any questions? Get in contact with us below. Start your FARFETCH shopping journey now.
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