100
epic

Farmers Insurance Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
23 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
44 Reports
User Feedback
66%
iOS
44 Reports
34%
Android
23 Reports
Farmers Insurance Mobile - Latest Quality Issues
iOS
Sep 25, 2024
EASE OF USE!!!
Giving 4 stars for ease of use in paying bill on my phone. Just not happy with my premium anymore. Way too high for rarely driving my car!
Android
Oct 2, 2024
Every interaction, forces me to a web view where I have to log in and provide a 2fa every single time. What is this app for? Might as well save a web embedded version on my phones desktop making it more private anyway.
iOS
Oct 12, 2024
Rate increase
In one year my rate jumped from 166.00 to 300.00 with no explanation or increase in coverage. Would not recommend.
iOS
Oct 13, 2024
My bill is too high
I am not altogether unhappy with my service but my bill is way too high.
iOS
Oct 21, 2024
Farmers
Could have more explanation of a break down of billing on the app i dont see that
iOS
Oct 22, 2024
Too expensive
I didn't have to use insurance so far but it increases prices too much. My cost has gone up 400% in last 6 years. Not sure when and where it will stop.
Android
Nov 2, 2024
Useless app! trying to get my username and stuck in an endless loop! Email says to call but it's after hours so I deleted the app. I think it's time to shop for insurance again!
iOS
Nov 7, 2024
Rate should be down, not up
Same above
iOS
Nov 11, 2024
Agent
I recently found out my policy was moved to another agent. I did not get an explanation on why. I had been with Kevin Haggard agency for over 20 years. I have not taken the time to call the new agent because I would like to get a reason firstbefore I do. I do not appreciate it! And another thing, why does my insurance keep going up? I have paid it on time and usually when that happens your rate goes down. Instead, mine is going up. I don't know what to do.
Farmers Insurance Mobile - Product Description
Here’s what you can do using the Farmers® Mobile App:

•	Review your bills, make payments and manage payment methods.
•	Access ID cards for your auto and home policies
•	View policy documents for your Farmers coverage.
•	Start a claim right from your phone — and track its status.
•	Request roadside assistance for help like towing, changing a tire or charging a battery.
•	Get a fast quote for Auto, home, condo and renters coverage.
•	Find contact information for your agent.
 
It’s easy to use the Farmers Mobile App. Logging in is hassle-free with Touch ID® and Face ID, and a “Remember Me” feature can recognize your phone after you’ve used it to sign in. 

Disclosures: 

Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood Spirit Property and Casualty Company, Farmers Insurance Company of Washington (Bellevue, WA) or affiliates. In TX: insurance is underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Texas County Mutual Insurance Company, Mid-Century Insurance Company of Texas or Texas Farmers Insurance Company. In NY: insurance is underwritten by Farmers Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company or Farmers New Century Insurance Company. Home office, Los Angeles, CA.
Life insurance issued by Farmers New World Life Insurance Company, 3120 139th Ave. SE, Ste. 300 Bellevue, WA 98005. Farmers New World Life is not licensed and does not solicit or sell in the state of New York. 
Each insurer has sole financial responsibility for its own insurance. List of all insurers at farmers.com. Not all insurers are authorized in all states. Not all products, coverages, and discounts are available in every state and may vary by state. Restrictions, exclusions, limits, and conditions apply. See agent for details.
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