87
good
Farmers Insurance Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
31%
Android
24 Reports
24 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
54 Reports
54 Reports
User Feedback
69%
iOS
54 Reports
54 Reports
31%
Android
24 Reports
24 Reports
Farmers Insurance Mobile - Latest Quality Issues
Android
Dec 27, 2024
Difficult to do anything online.Farners, this app is a shame to you... fix the errors. Not friendly at alllllll.
iOS
Jan 4, 2025
Crappy app & site
How does this company not have a working website or app? Both are VERY buggy. Very frustrating for customers and individuals looking to be potential customers. I'd rather look elsewhere if a company can't even ensure a working website and app that allow you to sign up or get a quote.
Android
Jan 5, 2025
Only works 30% of the time and doesn't record the full trip and you need to Activate to use an only 30% of the time. It works when you activate it and it doesn't work by itself like they tell you what does.
Android
Jan 7, 2025
It's not very impressive when I can't even log in. The app response is that the email address is incorrect. It's the same email address I've been using for 20 years. Works fine on my PC. Life's too short, I'm just uninstalling it!
iOS
Jan 8, 2025
DO NOT USE
Do not use Farmers for insurance! I have my home and two automobiles insured through Farmers. I have always been punctual with payments and have never filed any claims. They have always ensured the money was withdrawn on time. However, when I had my first accident claim after hitting a deer, resulting in a smashed windshield, and some dents and scratches on the hood, the experience was disappointing. I took my truck in for repairs, but when it was finished and I went to pick it up, I was unable to drive it. The windshield wipers wouldn't stop working, and the electrical system, including turn signals, headlights, and brake lights, wasn't functioning. Now, my truck is just sitting in my driveway because Farmers refuses to pay to fix the wipers or the electrical issues. When I call, it takes a day or more to even get a response. They don't seem to care or help; they can cause your truck to return with more issues. They won't meet you halfway or assist. I'm canceling all my services immediately. Beware of this company.
iOS
Jan 11, 2025
Insurance
Farmers gave us a great rate when we bought our house so we bundled the auto's as well Every since then every renewal there has been one increase after the other Our home insurance has gotten so high that our payment has increased over 109$ a month and we still have to make up about a thousand a year to keep our payment from skyrocketing
iOS
Jan 12, 2025
Rates
$376 a month is ridiculous
Android
Jan 26, 2025
Unable to open.
iOS
Jan 26, 2025
Paste Vin not working
To do a quote you have to type Vin and can't paste it in.
Farmers Insurance Mobile - Product Description
Here’s what you can do using the Farmers® Mobile App: • Review your bills, make payments and manage payment methods. • Access ID cards for your auto and home policies • View policy documents for your Farmers coverage. • Start a claim right from your phone — and track its status. • Request roadside assistance for help like towing, changing a tire or charging a battery. • Get a fast quote for Auto, home, condo and renters coverage. • Find contact information for your agent. It’s easy to use the Farmers Mobile App. Logging in is hassle-free with Touch ID® and Face ID, and a “Remember Me” feature can recognize your phone after you’ve used it to sign in. Disclosures: Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood Spirit Property and Casualty Company, Farmers Insurance Company of Washington (Bellevue, WA) or affiliates. In TX: insurance is underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Texas County Mutual Insurance Company, Mid-Century Insurance Company of Texas or Texas Farmers Insurance Company. In NY: insurance is underwritten by Farmers Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company or Farmers New Century Insurance Company. Home office, Los Angeles, CA. Life insurance issued by Farmers New World Life Insurance Company, 3120 139th Ave. SE, Ste. 300 Bellevue, WA 98005. Farmers New World Life is not licensed and does not solicit or sell in the state of New York. Each insurer has sole financial responsibility for its own insurance. List of all insurers at farmers.com. Not all insurers are authorized in all states. Not all products, coverages, and discounts are available in every state and may vary by state. Restrictions, exclusions, limits, and conditions apply. See agent for details.
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