78
good
FCMB NEW MOBILE | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
145 Reports
145 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
13 Reports
13 Reports
User Feedback
8%
iOS
13 Reports
13 Reports
92%
Android
145 Reports
145 Reports
FCMB NEW MOBILE - Latest Quality Issues
Android
Feb 18, 2025
Even this one star that I gave supposed to be half this app is full of nonsense customer service is not working perfectly I think it's time for you bank to upgrade your system an employee those who are competent of the job not those who can't type their name with system only for $1,000 that will tell you 48 hours
iOS
Feb 20, 2025
Frustrating app
This app if frustrating I fund my account and the money hasn't reflect 😩🤦♀️🤦♀️🤦♀️
Android
Feb 21, 2025
I won't lie fcmb app is frustrating someone they have locked my account twice even when there's money inside it I can't withdraw I can't do transfer and they don't want to retify it
Android
Feb 21, 2025
I love this bank my fcmb bank. All rating that should work no prevew for any person. only me should work Because this is my police salary personal account . protent it for am trying to get customers care on phone respont no way no connect i need to seing all my alert from home and abroad sending and recieve naria or million i should get alert note
Android
Feb 23, 2025
Unexplained debit alert
iOS
Feb 25, 2025
The app refuses to send OTP code most times
My only problem is that the app doesn't send OTP most times resulting in having to use other banks
iOS
Feb 26, 2025
Utility bill upload glitch
I think there's a glitch on the app, the upgrade part where you upload utility bill, it keeps saying “ date on the utility bill could not be read, the image might be blurry “even though the picture is so clear, even had to scan it, still the same thing. Please do something about it
Android
Feb 26, 2025
You say I have a registered profile when I've never registered. I'll receive OTP to recover username which you'll claim to have sent to my email but I never receive it no matter how many times. As for recovering password the OTP never ever comes. Hell who knows if the app knows the email it's sending to. This has been the issue several times in 3 years now. I've never for once successful login to this app. That's why I haven't used my FCMB account for years since I'd prefer app over USSD & ATM
Android
Feb 27, 2025
My ATM card pin is working well but I forgot my transaction pin on the app been trying to reset it now it's telling me I didn't provide the valid credentials for my working card So Bad🤦🤦
FCMB NEW MOBILE - Product Description
The "FCMB" App is all you need for all your personal and business financial services. FCMB App is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime! For more enquiries and information you can caller contact centre on 01-2798800, 07003290000 or send email to customerservice@fcmb.com.
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