19
poor
FedEx Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
40%
Android
281 Reports
281 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
421 Reports
421 Reports
User Feedback
60%
iOS
421 Reports
421 Reports
40%
Android
281 Reports
281 Reports
FedEx Mobile - Latest Quality Issues
Android
Feb 28, 2025
You call and call and they don't do their job, you download the app and it doesn't work at all. Error Error.
Android
Mar 1, 2025
Hate it. Crashes all the time
Android
Mar 1, 2025
I wish I didn't use FedEx at all, my package is missing but yet it shows delivered, it's been 2 weeks now and I still haven't gotten my package back, the receiver didn't get it but I tracked on the FedEx app but it shows delivered that's after 6 days. Meanwhile the delivery was a 2 day delivery, yet nothing was delivered. How do I recover my package????
Android
Mar 1, 2025
The absolute worst company! It's ALWAYS problem when someone send me stuff with FedEx, it NEVER works! Delivery to people's home on daytime is the WORST business idea ever!! You get a bunch of texts and emails when it should arrive and when they are on the way, but they NEVER come and then they give it to in my case Postmord who have places where you can pick up the package when YOU have time! BECAUSE NO ONE IS HOME IN THE MIDDLE OF THE DAY!! I always leave a note when I order to not use FedEx..
Android
Mar 1, 2025
This app is buggy and works whenever it wants.. Really needs an update
Android
Mar 1, 2025
2-FA is bugged. You get locked out of the app even after setting the app to remember your device. If you try to get the 2-FA code you can't leave the app or it will complain and send out another one.
Android
Mar 1, 2025
It doesn't work, it takes more than fourteen days to deliver, before it took a week, for me Estafeta is better, Estafeta takes between 3 and 4 days to deliver, it works on Saturday nights, the merchandise or package continues to move, they send it out if it arrives at an establishment at Fedex, if it arrives early at an establishment it moves until the next day, if it goes well for me, then it takes two days to leave again, for me Fedex doesn't work
Android
Mar 1, 2025
Not sure what happened but this app is terrible now! It used to show me packages I have coming but now it only works about 20% of the time!
Android
Mar 1, 2025
They will send a picture of your package being delivered to the wrong address and then not tell you where that address is. My place has a number on my building and door and this delivery person still could not deliver it correctly. They refuse to send documentation of filing a complaint and acknowledge that they lost my package so the shipper refuses to refund.
FedEx Mobile - Product Description
Real-time tracking and shipping at your fingertips!
The FedEx Mobile app helps you take control and track your packages from wherever you are. Create domestic and international shipping labels, get quick rates, choose pickup or drop off locations, scan barcodes, and discover rewards all in one app.
Track Your Packages
• Track the status of all incoming or outgoing packages with FedEx Mobile Beta
• Enable push notifications to receive updates on your shipments*
• Enroll in FedEx Delivery Manager for a smooth tracking experience*
• View photo of residential delivery*
• Hold a package at a preferred FedEx location*
• Leave delivery instructions for the courier*
• Sign for packages from your phone*
• Request a vacation hold*
• Reroute your package to a FedEx location and pick up when it’s convenient*
• Use Siri Voice Command to check the status of your incoming FedEx package
• Get Apple Watch access to check status of packages, to find locations, and to redirect your package to a FedEx Location
• Use our widget to track your packages from your phone’s home screen. (Touch and hold the home screen, click + and search for FedEx.)
• Scan barcodes for easy tracking
• Search your list of shipments by tracking number, references, vendors, and more
• Scan door tags to get information and options regarding your missed shipment*
Ship Your Packages
• Create a domestic and international mobile shipment label and request a pickup**
• Get shipment cost estimates and delivery times
• Access your phone and FedEx shipper address book
• Schedule and manage pickups**
• Use your phone to measure your package dimensions
• View rewards*
• Ship directly to a FedEx-designated location*
• Chat with a virtual assistant for FedEx Mobile app and services questions*
• Conveniently find the nearest FedEx Location near you
Thank you for using the FedEx Mobile app! Have any feedback? Email us at mobile@fedex.com.
FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.
Maximize your FedEx experience by allowing the following permissions: Location, Camera, and Push Notifications. This will give you access to scan barcode, track packages, find drop-off locations, and get instant updates. Also, get Sound Alerts for delivered packages by turning on sound in your settings.
*Available in some regions
**Shipping administration rules apply.All intellectual property rights, including trademarks and word marks, are the property of respective owners