poor

Fidelity Investments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-11 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

52%

Android
306 Reports

iOS unitQ Score

iOS User Feedback

48%

iOS
285 Reports

User Feedback

48%

iOS
285 Reports

52%

Android
306 Reports

Fidelity Investments - Latest Quality Issues

Android

Dec 18, 2024

It was a good app but now when I try to log in I keep getting asked for a OTP by SMS. First, SMS is not secure. PLEASE use TOTP instead. Also this is really annoying. Plus, fingerprint stopped working

Android

Dec 19, 2024

Way more difficult to use than Robinhood. Also charges fees for trading options. Doesn't give a warning when you're about to use margin. Not intuitive at all. I couldn't even find how to change to real-time quotes.

Android

Dec 19, 2024

good broker however can't sign in since the latest update

Android

Dec 19, 2024

App requires you to reenter password each time you open app and then you have to go through the 2 factor authentication via text, EVEN when you check the box remember my information for this device. Tried uninstalling and reinstalled app, no difference. Not user friendly at all.

Android

Dec 19, 2024

phone app finding history is not intuitive and very difficult to find.

Android

Dec 19, 2024

really buggy app

Android

Dec 19, 2024

The fingerprint doesn't work. SMS verification if NOT SECURE. Please implement TOTP 2FA as an alternative!! You're behind on security best practices.

Android

Dec 20, 2024

They hold ur deposit hostage for half a month!!! Insane !

Android

Dec 20, 2024

Can't find anything easily and cannot do any transactions. Everything is just viewing and half the things don't load and say try again. This happens every time I try to use the app.

Fidelity Investments - Product Description

Invest at a firm invested in you. Fidelity’s secure and easy-to-use award-winning app gives you access to a broad choice of investments, expert insights, and investing tools—helping you make smart decisions with your money.

Secure: Fidelity is committed to your security with 2-factor authentication, voice biometrics, security text alerts, and money transfer lockdowns.

Easy: Get started with no account fees or minimums when you open a retail brokerage account. Plus, get commission-free trades for US stocks, ETFs, and fractional shares for as little as $1.

All-in-one app: Deposit checks, pay bills, track spending, trade stocks, and more, all backed by 75 years of Fidelity’s financial expertise.

Here’s how it works:
• Create an account
• Add funds
• Make your first investment

What’s inside the Fidelity app:

Powerful trading tools
• Trade stocks, ETFs, crypto, and mutual funds using industry-leading research and market analysis.
• Trade smarter with advanced charts and on-the-go technical analysis.
• Monitor markets and trading with real-time quotes.

Cash management
• Trade, transfer, deposit checks, and pay bills.
• Schedule transfers and automate investments.

Financial learning at its best
• Build your confidence in investing with podcasts, articles, videos, and more.
• From small classes and coaching sessions to large multi-session webinars, we have something to help you take your knowledge to the next level.

Alerts and notifications
• Receive timely, customizable alerts to help you manage your stock trading.
• Set price triggers so you never miss an entry or exit on your investments.

24/7 customer support
• Get state-of-the-art security in 2-factor authentication and voice biometrics.
• Tap to chat with a Virtual Assistant 24/7.

Accessibility
• Use enhanced voiceover and dynamic type.

To learn more, go to https://www.fidelity.com/mobile/overview.

Looking to manage your workplace benefits like a 401(k) or HSA? Download our NetBenefits® app in the “More by Fidelity Investments” section below.

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