poor

Fidelity Investments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-1 Point Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

54%

Android
268 Reports

iOS unitQ Score

iOS User Feedback

46%

iOS
226 Reports

User Feedback

46%

iOS
226 Reports

54%

Android
268 Reports

Fidelity Investments - Latest Quality Issues

Android

Mar 1, 2025

App won't let me login, I use the website with no issue, but for a week all I get after providing my information is a screen saying "sorry we can't complete this action right now."

Android

Mar 1, 2025

I've missed many opportunities and much time to build my retirement bc they're having issues sending me another verification email for my bank since I missed the first deadline. This has been going on for 2 months. I've missed the Nvidia crash and now the general market crash if y'all don't get it together

Android

Mar 1, 2025

The interface needs some polish, table style view felt clustered instead of clean. order and transaction is hard to find.

Android

Mar 1, 2025

No option to switch to cash. Instead always uses margin.

Android

Mar 1, 2025

always crashes on Samsung S23 Ultra. says I have no accounts that are authorized to trade options, then I have to close it out and log in again before I can but/sell options again.

Android

Mar 1, 2025

I'm trying to change my phone number on it, but it won't allow me to do that. Instead, it freezes on me and won't let me log in anymore. I know my own password, but it keeps me out.

Android

Mar 1, 2025

not very intuitive where things are located - way too different from the PC interface that I'm used to.

Android

Mar 1, 2025

Don't actually own the Bitcoin it's bought by Fidelity with your money. They own assets and can sell it to others over and over defeats the purpose of Bitcoin.

Android

Mar 2, 2025

impossible to link and transfer funds from a bank account. they told me the only option was to do it by mail now for whatever reason. deleting an account isn't a thing I guess (maybe you have to call havent tried yet) some of the options are stupid and pointless cause they'll just re-ask you the same thing right after choosing almost like they just want you to choose a certain option. pretty much wasted my time.

Fidelity Investments - Product Description

Invest at a firm invested in you. Fidelity’s secure and easy-to-use award-winning app gives you access to a broad choice of investments, expert insights, and investing tools—helping you make smart decisions with your money.

Secure: Fidelity is committed to your security with 2-factor authentication, voice biometrics, security text alerts, and money transfer lockdowns.

Easy: Get started with no account fees or minimums when you open a retail brokerage account. Plus, get commission-free trades for US stocks, ETFs, and fractional shares for as little as $1.

All-in-one app: Deposit checks, pay bills, track spending, trade stocks, and more, all backed by 75 years of Fidelity’s financial expertise.

Here’s how it works:
• Create an account
• Add funds
• Make your first investment

What’s inside the Fidelity app:

Powerful trading tools
• Trade stocks, ETFs, crypto, and mutual funds using industry-leading research and market analysis.
• Trade smarter with advanced charts and on-the-go technical analysis.
• Monitor markets and trading with real-time quotes.

Cash management
• Trade, transfer, deposit checks, and pay bills.
• Schedule transfers and automate investments.

Financial learning at its best
• Build your confidence in investing with podcasts, articles, videos, and more.
• From small classes and coaching sessions to large multi-session webinars, we have something to help you take your knowledge to the next level.

Alerts and notifications
• Receive timely, customizable alerts to help you manage your stock trading.
• Set price triggers so you never miss an entry or exit on your investments.

24/7 customer support
• Get state-of-the-art security in 2-factor authentication and voice biometrics.
• Tap to chat with a Virtual Assistant 24/7.

Accessibility
• Use enhanced voiceover and dynamic type.

To learn more, go to https://www.fidelity.com/mobile/overview.

Looking to manage your workplace benefits like a 401(k) or HSA? Download our NetBenefits® app in the “More by Fidelity Investments” section below.

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