38
poor

Fidelity Investments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
Work at Fidelity Investments? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Fidelity Investments? Unlock additional insights
Android unitQ Score
Android User Feedback
52%
Android
218 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
201 Reports
User Feedback
48%
iOS
201 Reports
52%
Android
218 Reports
Fidelity Investments - Latest Quality Issues
iOS
Jan 26, 2025
Difficult to use for depositing checks. App says place check on dark background over and over.
Check is on a black background perfectly centered with lots of light and it still fails to take photo of check. Manual capture is useless as well.
iOS
Jan 26, 2025
Not user friendly
Too hard to understand compared to Charles Schwab or others. Not user friendly at all
iOS
Jan 26, 2025
This is terrible
Good luck linking a bank account to fund you brokerage account. This take a few minutes on vanguard, Schwab and TD Ameritrade. I'm 2 hours in and still am unable to fund my account, which should be as easy and a routing number and account number.
iOS
Jan 27, 2025
Not user friendly
No reason to be so difficult
iOS
Jan 27, 2025
Insufferably slow to settle cash
Takes almost a month for funds to become settled. They do not allow trading of OTC stocks until funds are fully settled. They hold your money hostage. DO NOT use these crooks.
iOS
Jan 27, 2025
App update broke metrics
Starting in December, all of my accounts show 0% APY and zero activity. You can only see updated numbers if you drill all the way down into specific investments.
iOS
Jan 27, 2025
New customer
Signed in to close an option and was extremely frustrated. Makes you go in to option screen and set up the details. Why no ‘Close trade' button as on other platforms? Expected better from Fidelity.
iOS
Jan 27, 2025
My issues have NOTING to do with crashing as their auto-reply bot suggests
My issues have NOTING to do with crashing as their auto-reply bot suggests
Android
Jan 28, 2025
They should also put it in Spanish. I have a big problem with adding money, etc.
Fidelity Investments - Product Description
Invest at a firm invested in you. Fidelity’s secure and easy-to-use award-winning app gives you access to a broad choice of investments, expert insights, and investing tools—helping you make smart decisions with your money.


Secure: Fidelity is committed to your security with 2-factor authentication, voice biometrics, security text alerts, and money transfer lockdowns.


Easy: Get started with no account fees or minimums when you open a retail brokerage account. Plus, get commission-free trades for US stocks, ETFs, and fractional shares for as little as $1.



All-in-one app: Deposit checks, pay bills, track spending, trade stocks, and more, all backed by 75 years of Fidelity’s financial expertise.



Here’s how it works:
• Create an account
• Add funds
• Make your first investment



What’s inside the Fidelity app:



Powerful trading tools
• Trade stocks, ETFs, crypto, and mutual funds using industry-leading research and market analysis.
• Trade smarter with advanced charts and on-the-go technical analysis.
• Monitor markets and trading with real-time quotes.



Cash management
• Trade, transfer, deposit checks, and pay bills.
• Schedule transfers and automate investments.



Financial learning at its best
• Build your confidence in investing with podcasts, articles, videos, and more.
• From small classes and coaching sessions to large multi-session webinars, we have something to help you take your knowledge to the next level.



Alerts and notifications
• Receive timely, customizable alerts to help you manage your stock trading.
• Set price triggers so you never miss an entry or exit on your investments.



24/7 customer support
• Get state-of-the-art security in 2-factor authentication and voice biometrics.
• Tap to chat with a Virtual Assistant 24/7.



Accessibility
• Use enhanced voiceover and dynamic type.



To learn more, go to https://www.fidelity.com/mobile/overview.

Looking to manage your workplace benefits like a 401(k) or HSA? Download our NetBenefits® app in the “More by Fidelity Investments” section below.

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