70
good

Fifth Third Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FifthThird Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
291 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
82 Reports
User Feedback
22%
iOS
82 Reports
78%
Android
291 Reports
Fifth Third Mobile Banking - Latest Quality Issues
Android
Nov 17, 2024
My online banking keeps getting hacked
iOS
Nov 17, 2024
Huh??
Where's my Bank???? Where's my app???? Where did everything go??? If it's not broken, don't fix it!!!!
Android
Nov 17, 2024
I have had the app 3 days and nothing will work bc there's a notification in the app saying I need to update my app but when I go to the playstore it says there are no updates.
Android
Nov 18, 2024
Can't login. MFA_NO_VALID_OPTIONS
iOS
Nov 18, 2024
Crashes
Some days I cant even log in to my app at all
Android
Nov 18, 2024
Security alert often, same thing everything. Update app which was done 2 weeks ago. Or it wants face recognition which I do not want.
Android
Nov 18, 2024
Glitches a lot, will not function at all after system updates, settings never stay where set. Always keep the website version handy .
Android
Nov 19, 2024
Won't login locks me out. Wouldn't accept payment.
Android
Nov 19, 2024
Other banks have the ability to lock and unlock your debit card to eliminate fraud. Even all my credit cards have this feature. I wish the bank would upgrade it features in the app. With the holiday season coming up and more purchase being made in store as well as online. I just would feel a since of security to know that my card wouldn't have a chance of being used without my knowledge.
Fifth Third Mobile Banking - Product Description
Securely access your accounts, deposit checks², view recent transactions, pay bills, transfer money¹, and find ATMs and branches.  

See over six months of account history and account details. Plus you can view total pending credit card transactions, and 24 months of statements. If you’re a first time user, just follow the link on the login page to get started.* 

DEPOSIT CHECKS 
Save a trip to the bank and deposit checks with your phone - as late as 8 PM ET to process your deposit the same business day.²,³ And Mobile Deposit with Immediate Funds can get you access to the full amount of your check right away.⁴  

TRANSFER MONEY & PAY BILLS 
Get in. Get out. Transfer funds quickly. Add new payees and make payments right from the app.¹ 

SEND MONEY with ZELLE® PERSON-TO-PERSON PAYMENTS 
It’s Easy. It’s Fast. It’s Secure. Send money to virtually anyone with no added fees, all they need is a U.S. bank account. Money moves directly from account to account and is typically available within minutes.⁵ Use an email address or mobile phone number to send and receive payments, account information is not exposed to users.  

FIFTH THIRD INSTANT ALERTS® 
Track your debit, credit, and ATM transactions with a message directly to your phone or your email. Take quick action just by swiping or clicking on the mobile app alert when you receive it, and conveniently view and manage your alert preferences right within the app. New to alerts? Login and click on the Alerts menu under your profile and we’ll recommend the right ones for you. 

HELP YOURSELF 
Update your account information and preferences. No need to call - activate cards, change card PINs, update your user ID, choose electronic statement delivery, and manage your alerts in the app. 

LOCATIONS & HOURS 
Stop in and see us. Find Branches & ATMs by mapping directly to one of our locations. Get the branch hours or call us with just one click. 

SECURITY 
We are committed to protecting the privacy of your financial information. When you use the Fifth Third Mobile Banking app, all of your information is encrypted to help prevent unauthorized access. See our Online Privacy Policy at 53.com/privacy-security for more information. 

Disclosures 

*Subject to Digital Services User Agreement. Mobile Internet data and text message charges may apply. Please contact your mobile service provider for details. 

¹ Transfers from a credit card will be treated as a cash advance. Please review the terms and conditions of your credit card for additional details. Transfer limitations may apply refer to the Rules and Regulations. 

² Access 360 and Basic Checking accounts are not eligible for mobile deposit. Fees may apply to mobile deposit with immediate funds, and the service is not available to business accounts. 

³ Checks are subject to an additional review by Fifth Third, and the availability of funds from your deposit may be delayed in some instances. You will be mailed notification if the availability of funds from your deposit is delayed. 

⁴ Subject to transaction fee based upon deposit amount. Terms and Conditions apply. Transactions subject to applicable cutoff times. Please see Digital Services User Agreement for details regarding cutoff times. All checks subject to approval by a third-party vendor. 

⁵ Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Availability may be limited based on your account type and the date of account opening. Zelle is a registered trademark of Early Warning Services, LLC. 

Fifth Third Bank, National Association. Member FDIC.
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