24
poor
Fios TV Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
57 Reports
57 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
41 Reports
41 Reports
User Feedback
42%
iOS
41 Reports
41 Reports
58%
Android
57 Reports
57 Reports
Fios TV Mobile - Latest Quality Issues
iOS
Dec 16, 2024
Flakey
Flakey not always recording an playing my stuff thru Wi-Fi or remotely
Android
Dec 16, 2024
Terrible user interface and can't stream on a phone while out of house. so what good is it 🙄🤔
iOS
Dec 16, 2024
Horrible!
My app hasn't worked properly for at least a week! I have tried uninstalling the app several times to no avail. There is sound briefly but no picture and after a minute, it just shuts off so you can't even listen to it. So annoying!
Android
Dec 17, 2024
New upgrade not working. Keep getting error message
iOS
Dec 17, 2024
App is getting progressively worse
It used to be easy but now it just both debts as empty when we know they are not. Now it is not easy nor is it clear which device you are recording too. Setting a priority device is not what we need. Confirmation of whether a show is recording is also not clear as it not easy to get what is inque and it does not show up consistently
Android
Dec 18, 2024
We pay too much for the channels to be limited on our phones.
Android
Dec 18, 2024
Extremely buggy app. Last week stopped working altogether displaying the following message: "ERROR CODE UNSPECIFIED 43-PLYB_DRM-999"
Android
Dec 19, 2024
Tired of fighting with the remote in the app. Connects once then won't connect again.
Android
Dec 20, 2024
Customer Service repeatedly failed to correct issues with the App. Same error code keeps showing up every other day; I report it each time; and the next day I receive "Problem fixed".
Fios TV Mobile - Product Description
Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription. With the app, you can: - Choose from hundreds of live TV channels and stream thousands of On Demand movies and shows. - Search for your favorite entertainment easily. Filter by genre, ratings, favorite channels and more. - View your personal library of DVR recordings, On Demand purchases, downloads, bookmarks and more. Get recommendations for shows and movies you’ll love. - Download content to watch offline or stream data-free as a Verizon Wireless Customer (data-free offer not available in California). - Control your TV through the app to play content, manage your DVR, watch recordings and more. Download the app and start streaming instantly on your mobile device, with a Fios TV subscription. *The Fios TV Mobile app is included with the Fios TV subscription. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-home use. Full channel access and DVR streaming require Fios Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity and app diagnostics (e.g., app downloads, starting/restarting the app, going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges. For Verizon Unlimited customers, app data usage will be counted, not billed. Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Remote control functionality requires use of Fios® router & HD set-top box. CA Privacy Notice https://www.verizon.com/about/privacy/full-privacy-policy?scrollto=index-1#acc-item-55 Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. Please see http://www.nielsen.com/digitalprivacy for more information.
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