poor

First Horizon Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

56%

Android
44 Reports

iOS unitQ Score

iOS User Feedback

44%

iOS
34 Reports

User Feedback

44%

iOS
34 Reports

56%

Android
44 Reports

First Horizon Mobile Banking - Latest Quality Issues

Android

Dec 12, 2024

Keeps locking me out and never works! How am I supposed to trust you with my money if I can't even check my bank account!

Android

Dec 13, 2024

New Update brought ads when signing in.

iOS

Dec 14, 2024

Not able to log in

I am still not able to log into the account

iOS

Dec 14, 2024

first horizon app

worst banking app in the world. ever. stops recognizing even your name or social. everyone i know has problems with it

iOS

Dec 17, 2024

Zelle down

Can't transfer money with in app to same branch

iOS

Dec 17, 2024

Still not working

I am still unable to log into my account after the “bug” was fixed. Extremely frustrating and have not been able to get in contact with support

iOS

Dec 18, 2024

Not able to log in

I am still not able to log into the account. They have not fixed an issue.

iOS

Dec 18, 2024

Garbage

App has not worked correctly since I updated it. Blank screens, can't view account details…garbage.

iOS

Dec 20, 2024

New update made it worse

After this new update it just made things way worse then before

First Horizon Mobile Banking - Product Description

Now Available for both Personal and Small Business customers!  The First Horizon Mobile Banking app is free to download and offers you a convenient, secure way to manage your financial life or your business on the go. The app lets you deposit a check, view your account balances, pay bills, transfer funds, create and manage budgets, track spending, and set timely alerts and notifications to keep you in the know. 


Service Features
• Enable Quick Glance℠ to check balances and see recent transactions without logging in
• Set alerts and push notifications to your iPhone®, Apple Watch®, or iPad®
• Turn your debit and credit cards on or off
• Deposit checks with Mobile Deposit
• Check your account balances and view recent transactions
• Transfer funds between eligible accounts at any time
• Pay bills, add payees, see payments made, or cancel payments
• Send, Request, and Split money with family, friends, and people you know and trust with Zelle® using your personal bank account.
• Move money between all of your personal bank accounts – even ones at other banks
• Create budgets, designate savings goals, and track progress
• Find the nearest First Horizon ATM or banking center

Service Benefits
• Convenience – Bank wherever you go and at any time of the day
• Control – It’s easy to monitor your account and quickly move money, pay bills, and turn your card on or off
• Support – A dedicated mobile specialist is just a quick call away
• Security – Enjoy the highest level of protection against account fraud

How to Get Started
Simply download the app, use your Digital Banking credentials to log in, and you’re ready to begin banking on the go

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