68
fair
First Iraqi Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
91 Reports
91 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
33 Reports
33 Reports
User Feedback
27%
iOS
33 Reports
33 Reports
73%
Android
91 Reports
91 Reports
First Iraqi Bank - Latest Quality Issues
iOS
Jan 23, 2025
Annoyingly frequent updates
This app is frustrating to use because it seems like every day or two, there's a new update required just to open it. Having to constantly update the app to access my account is incredibly inconvenient. While it's good to see developers working on improvements, this frequency is excessive and makes the app feel unreliable. Please consider bundling updates less frequently or allowing users to access basic features without being forced to update so often.
Android
Jan 23, 2025
Why tf do i need to use my face while getting my qr code ? And not allowing me to screenshot ??? Garbage update
Android
Jan 24, 2025
Why it is keeping updating 3 -4 times per pay
Android
Jan 25, 2025
too many update
Android
Jan 25, 2025
First Iraqi Bank? The only thing they're first at is disappointing their customers. Their customer service is so bad it feels like they're trying to drive people away. Not to mention the recent increase of fees.
Android
Jan 26, 2025
my notification stopped for more than 24 hours for no reason and my account was unopenable for half an hour also
iOS
Jan 26, 2025
so frustrating
everyday new update !!! this is so ridiculous i can't even open the app
Android
Jan 27, 2025
Why every tow days we have to update this app???!!
Android
Jan 27, 2025
The application's advertised support for card deletion and currency conversion is inaccurate, resulting in a negative user experience.
First Iraqi Bank - Product Description
First Iraqi Bank is Iraq’s first-ever completely mobile bank. First Iraqi Bank’s completely digital onboarding process is fully compliant with KYC (Know Your Customer) guidelines and legal requirements. You can open a bank account in under 5 minutes and enjoy a wide range of services provided by the app. All you need is your ID card or a Passport. You can get onboarded even faster if you are a KRG (Kurdish Regional Government) employee. First Iraqi Bank app features include: -Deposit. Quickly and conveniently deposit your cash using a wide network of merchants all around Iraq. You can do this by simply showing your unique QR code to the merchant. The balance will be updated instantaneously. -Withdrawal. Quickly and conveniently withdraw cash using a wide network of merchants all around Iraq. You can do this by simply scanning a QR code provided by the merchant. Your balance will be updated instantaneously. -QuickPay. Pay for goods and services by simply scanning the QR code generated by the merchants. It will only take seconds! -Money conversion. Do you want to store and spend your money in different currencies? With First Iraqi Bank you can easily convert your money between IQD, USD, and EUR. -Money transfers. Perform Peer-to-Peer money transfers to other First Iraq Bank account holders. They will get the money within seconds! First Iraqi Bank also allows you to make local and international transfers to other banks. -Balance and transactions. Never lose track of your finances! You can always view the details of your transactions and see the history of changes in your balance. -Service Store. With First Iraqi Bank you can quickly purchase vouchers and gift cards from more than 100 different providers (e.g., Careem, Netflix, etc.) using your current balance. They will appear in the app’s wallet after the purchase, from where you can also share them with your friends and family. -Money boxes. Saving up for a new car or even a house? Take advantage of our money boxes feature! It allows you to save your money in separate spaces away from your main balance. -Find branches and stores. Quickly find our nearest branch office of First Iraqi Bank, where we will be happy to serve you. Looking for the nearest merchant to make a deposit or withdrawal? You can conveniently find them on the map. -Spending limit. Take control of your monthly spending by setting a spending limit. If your next transaction goes over the limit you will be notified. -Cash delivery. Don’t have a possibility to reach our network of merchants to deposit or withdraw money? Don’t worry, we have your back! First Iraqi Bank app allows you to track, and schedule cash withdrawal deliveries and cash deposit collections.
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