65
fair
FirstMobile App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
143 Reports
143 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
7 Reports
7 Reports
User Feedback
5%
iOS
7 Reports
7 Reports
95%
Android
143 Reports
143 Reports
FirstMobile App - Latest Quality Issues
Android
Mar 19, 2025
This app is not doing well at all .It always ask u to use ur previous device to authorize the new one b4 it will work regardless of when u have ur master Card available with u ,how about the previous device was stolen ,you are now locked out ..Bad experience for me🥲🥲
Android
Mar 19, 2025
keeps closing when asked to resend otp
Android
Mar 20, 2025
I don't know what is wrong with this app doing somehow I can't login to my bank account again
Android
Mar 20, 2025
please you people should make it possible to generate statement of account on first mobile, we should be able to generate statement of account for the period of time that we want and download it in form of pdf and other formats not limiting it to 20 transactions
Android
Mar 20, 2025
keeps asking me to link my NIN and email and yet after linking my NIN it's still having the same issue
iOS
Mar 20, 2025
Too poor
So terrible! The app closes like 5 times before i complete a transaction
Android
Mar 21, 2025
slow/ ineffective
iOS
Mar 25, 2025
App Shutdown
Don't know why but the app keeps closing when I'm almost about to put my pin for a transaction, and I can't even make a complaint for any unsuccessful transactions with my account already debited
iOS
Mar 26, 2025
Can’t login
Can't login for 2day now, it so frustrating.
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.
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