56
fair
FirstMobile App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
97%
Android
285 Reports
285 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
10 Reports
10 Reports
User Feedback
3%
iOS
10 Reports
10 Reports
97%
Android
285 Reports
285 Reports
FirstMobile App - Latest Quality Issues
Android
Dec 18, 2024
When trying to buy airtime or transfer it shows transaction failed and sometimes when I write the account I want to transfer to, it says not able to bring out account name 😕🙁
Android
Dec 18, 2024
Hello. On my phone, Nokia [phone] plus, the app hangs unnecessarily, while also experiences serious time lag in response to touch when certain areas of the app are pressed for usage. Meanwhile, those areas of complain responds instantly to touch for other apps. This is my first test of the touchscreen of my phone aside removing the protector. Kindly respond to this complain as it is not giving good usage experience of your app. Thank you
Android
Dec 18, 2024
Your loan option is not working at all,it's very frustrating when it keeps saying " failed"
Android
Dec 18, 2024
This App is superb to use with easy navigate through it's interface and a sharp network service. However I am experiencing difficulties in getting First advance Loan since this month began, please try and rectify it. Thank you
Android
Dec 18, 2024
The updated app is not allowing the direct sharing of receipt. We have to download receipt first and then share from gallery. Please fix this bug
Android
Dec 18, 2024
In the new version of first mobile app, it does not show amount debited or credited when you click on transaction history. It only displays currency only and no amount. Please do something to it
Android
Dec 19, 2024
I can't do transfer. With the app why na
Android
Dec 19, 2024
I couldn't register. I tried a thousand times but you don't send me OTP
Android
Dec 19, 2024
No star the app is having problem I opened the app but as I'm pressing it it is as if im not doing anything its not responding
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.
All intellectual property rights, including trademarks and word marks, are the property of respective owners