Quality degradation at FirstMobile App  
Users report higher volume of Quality Issues than usual
49
poor

FirstMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
307 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
15 Reports
User Feedback
5%
iOS
15 Reports
95%
Android
307 Reports
FirstMobile App - Latest Quality Issues
Android
Nov 17, 2024
My name is Olowe Abiodun Oyebola, i was trying to make a transfer from my account but when it gets to choose the account to transfer from then it wont come up. please work on this.
Android
Nov 17, 2024
Please, for close to two months now, I can't generate receipts on my mobile app. What's the problem..
Android
Nov 17, 2024
Loan feature not working, max amount is lower than min amount
Android
Nov 18, 2024
The app is okay not until when I need to share receipt and I'm unable to
Android
Nov 18, 2024
These app is too slow
Android
Nov 19, 2024
This app was good at a time untill your last update work on your dashboard at least we can be able to hide our account balance and work more transaction history add dark mode to the app reduce your advert on the app.......thanks
Android
Nov 19, 2024
The filter option in trx history is not working.
Android
Nov 19, 2024
It's annoying I can't even update you people sef
Android
Nov 19, 2024
I have realized that the upgraded app can't be installed in some android phones...even after downloading,Why? Secondly my balance, can I have the liberty to conceal it or not. Thanks.....
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices.
The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.
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