72
good
FIRST PAY | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
99%
Android
92 Reports
92 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
1 Reports
1 Reports
User Feedback
1%
iOS
1 Reports
1 Reports
99%
Android
92 Reports
92 Reports
FIRST PAY - Latest Quality Issues
Android
Jan 18, 2025
First Pay's service is extremely poor, and I strongly advise against using it. I ordered a First Pay debit card two months ago, but it still hasn't been delivered. Every time I contacted their complaint center, they offered no help and simply gave me an email address to file a complaint. I submitted 8 to 10 complaints via email, but there has been no meaningful response. Their service is absolutely unacceptable and highly disappointing. I repeat, do not use First Pay—it's a waste of time.
Android
Jan 18, 2025
The worst banking app I have ever seen🤬.I am trying to upgrade my account in order to get eligible for a card,although it is scanning but saying that "general possessing error" occurred.
Android
Jan 18, 2025
FESCO isn't available as bill payment option for electricity.
Android
Jan 18, 2025
I tried to load( Mobile top-up) through this app, and the amount was deducted from my account, but the load was not credited. On top of that, my wallet is showing an incorrect balance. The amount displayed and the actual balance are not matching. This is extremely frustrating and unprofessional. Either fix these issues immediately or refund my money. I cannot trust this app anymore and would not recommend it to anyone until this is resolved."
Android
Jan 20, 2025
Waste of time mostly otp not received during transection and from 2 days app doesn't open
Android
Jan 21, 2025
Nice ux upgraded Still app needs a lot of improvement
iOS
Jan 24, 2025
Issues pr issue
Is sa zada bakwas app ma na nai dehki Na forgot password pr password lag rha 6 digits lga rha tb bi error ki bhrrmaar ma is app ma Kai first pay k SQA kis bat ki testing kr rha hn Yar banking app banay ja rhy ho test tu kr lo kh kam kr rhi ya nai * Na bill payments work kr rhi * Na forgot password ho rha * Na card attached ho rha * Na hi payment sei ho rhi or 3,4 bat try k bad hoti * na is ma koi reward system work kr rha Roz msg kr tang krty ho kh ya reward mil wo mil gya Pehly app tu reward k motabiq bna lo Please is app ko Development ma achi trha test kr lo 😡😡😡😡😤😤😤
Android
Jan 24, 2025
Very complicated app hard to handle
Android
Jan 29, 2025
Many time crash app very slow old version app please update
FIRST PAY - Product Description
HBL Microfinance Bank Formerly The First MicroFinanceBank Ltd. presents FIRST PAY, one of its kind Mobile Wallet that will revitalise the experience of "Banking Beyond Branches" . . . Now open a Mobile Wallet in just few minutes from anywhere. Services offered includes, Cash Deposits, Cash Withdrawal, Wallet to Wallet Funds Transfer, Balance Inquiry & Wallet Statement.
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