Quality degradation at FIRST PAY  
Users report higher volume of Quality Issues than usual
42
poor

FIRST PAY | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-36 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
96 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
1 Reports
User Feedback
1%
iOS
1 Reports
99%
Android
96 Reports
FIRST PAY - Latest Quality Issues
Android
Nov 11, 2024
No open site. Navigate messages is on the app. No working properly. Very bad firstpay.
Android
Nov 12, 2024
Plz solve bio metric verification error...
Android
Nov 13, 2024
Is this some kind of joke I already have an account but there is no option for login what for ?
Android
Nov 13, 2024
worst app.. app needed some work on it sometimes it stuck and even can't login
Android
Nov 13, 2024
Worst app can't login
Android
Nov 13, 2024
I'm unable to log in to the app. After entering my phone number and pressing the "Continue" button, the app shows a loading circle but does nothing. After a long wait, it displays a message saying, "Unable to process your request."
Android
Nov 14, 2024
what a bad experience while using this cheap app always doing fraud announced the cashback on self load but then never give you any cashback never recommend
Android
Nov 14, 2024
Worst app! I installed this app and made 1st transaction mobile top up. Amount deducted from account but mobile topup not received after passing 3 days. Reported on customer care and also called to call center. But no response from the bank. Not resolving my issue. Don't trust on FirstPay app.
Android
Nov 15, 2024
One of top worst app I have ever seen in my life and customer service people's so rude and useless knows nothing about technical issues. My app stuck during intro slide 5/6. Last 15 days they are failed to resolve issue. This time HBL poop.
FIRST PAY - Product Description
HBL Microfinance Bank Formerly The First MicroFinanceBank Ltd. presents FIRST PAY, one of its kind Mobile Wallet that will revitalise the experience of "Banking Beyond Branches" . . .

Now open a Mobile Wallet in just few minutes from anywhere.

Services offered includes, Cash Deposits, Cash Withdrawal, Wallet to Wallet Funds Transfer, Balance Inquiry & Wallet Statement.
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