Quality degradation at FIRST PAY  
Users report higher volume of Quality Issues than usual
62
fair

FIRST PAY | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Finance
Work at FMFB Pakistan? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
99 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
6 Reports
User Feedback
6%
iOS
6 Reports
94%
Android
99 Reports
FIRST PAY - Latest Quality Issues
iOS
Mar 23, 2025
Error in online transactions
I am experiencing an ongoing error with my online transactions and have submitted multiple complaints without a resolution. I urgently seek assistance to solve this issue.
Android
Mar 24, 2025
not working
Android
Mar 25, 2025
Mera cnic expire ho gia tha or jb mene new cnic bnwaya hy to ab mera account hi inactive ho gia hy likha ata hy k purana cnic expire hy new cnic card ki date of issue inter krn. jb me wo inter krti hn to foran failed likha a jata hy. Es ki complaint b ki hy mgr koi faida nhi hoa. ab es ka kia hal krn?
Android
Mar 25, 2025
don't take loan from this khatiya app, they call you every single minute after some days when you get a loan.
Android
Mar 26, 2025
loanis a not received please helpthis
Android
Mar 26, 2025
i am facing serious issue in opening the app only 5 points are shown and in 6th time it is stuck like that
Android
Mar 26, 2025
the app is not working.How do I solve this issue?
Android
Mar 26, 2025
I've using this app from December and this app is so reliable and very easy to use. Futhermore the app has a very good appearance but right now I'm facing a issue/glitch regarding loan option... because on the loan option there are 3 brackets and inside there 3 brackets I've only Seen 1000 rupees on all the 3 options. I don't know why it is happening because in the past month I've use the loan option and in the 3 brackets I've seen 3 different loan prices like 800,1250 and 1500
Android
Mar 26, 2025
my first pay app is not working please support me always same error repeating sign in everytime after inputing password
FIRST PAY - Product Description
HBL Microfinance Bank Formerly The First MicroFinanceBank Ltd. presents FIRST PAY, one of its kind Mobile Wallet that will revitalise the experience of "Banking Beyond Branches" . . .

Now open a Mobile Wallet in just few minutes from anywhere.

Services offered includes, Cash Deposits, Cash Withdrawal, Wallet to Wallet Funds Transfer, Balance Inquiry & Wallet Statement.
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