Quality degradation at Fitness App (ABC Trainerize)  
Users report higher volume of Quality Issues than usual
62
fair

Fitness App (ABC Trainerize) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
42%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
30 Reports
User Feedback
58%
iOS
30 Reports
42%
Android
22 Reports
Fitness App (ABC Trainerize) - Latest Quality Issues
iOS
Nov 12, 2024
Run away from traineize.
I write this review to warn anyone, everyone who thinks about trying trainerize out. DONT, use TruCoach, Everfit, Mindbody or PT Distinction. Use anything else but trainerize. They won't help you, they don't want to help you. I was somewhat satisfied with trainwrite until this point. I downgraded my trainerize membership on September 17th, the day before it was supposed to be renewed on September 18th. I downgraded from annual to monthly. After speaking with the first representative, she tells me that I was charged for the new year, an hour before I made the change to downgrade my plan. Which means, they charged me September 17th, instead of my original renewal date of September 18th. They still charged me the annual amount, after I disputed it with my bank, they said it was my fault for disputing it with my bank instead of going directly to them. They said I would have to withdraw my dispute, then they could issue me a refund. So I called chase and withdrew my dispute. Then, they told me that my bank was taking too long to withdraw the dispute and that if they don't answer back within a 10 day limit. They would have to close the ticket & the issue was on me and I would have to pay the amount in full. All this, AFTER I followed their cancellation & downgrade policy. DONT WALK, RUN AWAY FROM TRAINERIZE. THEY WILL NOT HELP YOU, THEY DO NOT WANT TO HELP YOU. EVEN IF YOU FOLLOW THEIRE POLICY, THEY WILL STILL SEE WHAT THEY CAN DO TO BLAME YOU AND GET YOU STUCK INTO A FULL YEAR PLAN.
iOS
Nov 14, 2024
Poor Apple Watch Connectivity
The frequent disconnects from Apple Watch lead to a frustrating experience rending many workouts done lacking telemetry data. There is no way to reestablish connectivity mid workout so you have to abandon all progress and start over. No thanks.
iOS
Nov 15, 2024
Glitch Central
This app is so glitchy. A lot of workouts don't sync heart rate up with Apple Watch. Constantly misreading my workouts
iOS
Nov 17, 2024
Update broke app
I've uninstalled and updated and still broken. Can no longer edit work outs at all. Have to uninstall app to stop cardio exercises or else they go on forever and block you from using app at all.
iOS
Nov 19, 2024
Watch keeps crashing
I'll be halfway through a workout and then I'll look down at my watch and it's not there anymore but the app on the phone is still running and then at the end when I log my workout it only shows up until the watch stopped connecting to the phone. Can be very frustrating
iOS
Nov 19, 2024
Worked great until iPhone 16
It was great, synced with my Fitbit, played videos with no problem until I got the iPhone 16 and a week later it stopped playing my trainer's videos ☹️
Android
Nov 20, 2024
Just installing and is asking me to log in.. How I am supposed to be able to do that if I am not yet registered?.. No other options avaliable... Really?
Android
Nov 20, 2024
I can't even start an account. It doesn't allow me to use an email and password. Never emails anything to start an account either.
Android
Nov 21, 2024
Impossible to reset password when the app signs you out
Fitness App (ABC Trainerize) - Product Description
The #1 coaching app to better engage your clients. Take your coaching online and deliver an experience like nothing your clients have ever seen before. With fitness, nutrition, and habit-coaching features, plus in-app messaging, groups, progress tracking, and more — it's everything you need to motivate and inspire. 
 

By combining both a trainer and a client-side experience, ABC Trainerize allows fitness professionals to manage clients, and their coaching business from their smartphones anytime, anywhere. 

At the same time, ABC Trainerize helps individuals achieve their fitness goals by keeping them engaged with their coach. This way they stay committed to their program through customized training plans, daily to-dos, and progress reports. 

 
 

WHO CAN USE THE APP: 

ABC Trainerize is for both fitness professionals and their clients. A fitness professional needs to create an account before they can invite their clients to access the app. Clients can only use ABC Trainerize if they are working with a fitness professional or business that uses ABC Trainerize. 

 

FEATURES FOR FITNESS PROFESSIONALS: 

- Customize and deliver training plans with live or on-demand workouts, classes, and exercises. 

- Manage client calendars, check-ins, and current workouts. 

- Offer meal plans, recipes, and nutrition coaching within the app. 

- Create and plan client workouts on the fly. 

- Monitor and track client progress seamlessly. 

- Instantly message clients in real-time and set up client groups and challenges. 

- Extend your business and services by connecting with add-ons like Glofox, Mindbody, Zapier, and YouTube. 

 
 

FEATURES FOR CLIENTS: 

- Access and follow online training plans, tracking your workouts seamlessly. 

- Easily track your food intake with the built-in food calorie tracker. 

- Plan your daily meals and discover new recipes. 

- Engage in real-time messaging with your coach and take part in groups and challenges. 

- Keep tabs on body stats and monitor progress in one place. 

- Work towards your health and fitness goals and stay motivated through streaks and app badges. 

- Receive app reminders for scheduled workouts and activities. 

- Seamlessly integrate with apps, wearables and smart devices (Apple Health, Apple Watch, Fitbit, Withings, Garmin etc.) to sync daily stats such as steps, sleep, activity, weight and heart rate. 

 

IMPORTANT NOTE: This app is a companion app for businesses that use ABC Trainerize. An online account is required. If you're a client, ask your trainer for your account details so you can login to this app. For more information visit our website.
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