83
good
Flex - Rent On Your Schedule | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
20%
Android
548 Reports
548 Reports
iOS unitQ Score
iOS User Feedback
80%
iOS
2225 Reports
2225 Reports
User Feedback
80%
iOS
2225 Reports
2225 Reports
20%
Android
548 Reports
548 Reports
Flex - Rent On Your Schedule - Latest Quality Issues
iOS
Dec 17, 2024
Scam
I have tried to cancel services with flex 3 times. There is no phone support. Just an unhelpful AI assistant, and a surprisingly less helpful email client. As of now I am still getting charged monthly for a service that I have no interest in using. Please do not give these people your money, they just want to take advantage of you because you're poor
Android
Dec 17, 2024
You are thieves.....the only reason I'm with flex is cuse the apartment complex force me to use flex.......u charge me every month......$19 ......calculate that 12 times.....thieves 🐭 rats
iOS
Dec 17, 2024
No customer service
Never again
Android
Dec 18, 2024
I clicked I do not authorize auto withdrawal from my account. Please return our 14.99. CANCEL OUR ACCOUNT..
iOS
Dec 18, 2024
rubs income
Your chat bot don't know anything and I want to know what the 3 different charges were for
Android
Dec 18, 2024
They are horrible.. they refuse to work with you during emergencies like COVID and then kick you to the curb with no second chance. They luv taking your money though. Then once you are kicked to the curb, good luck trying to catch up with you rent payment. Flex sucks!!
iOS
Dec 18, 2024
14.99 Fee 2x's a month is ridiculous
I can see this fee 1 time a month, but twice is ridiculous!
iOS
Dec 18, 2024
Excellent concept
I love being able to split my rent with Flex. The only issue is when the app can't seem to find the rent due because the Apartments don't post it until the first. Then I have to pay more because of using debit card.
Android
Dec 19, 2024
I tried to use this app, and it never paid the 1st payment. You can forget about CS reaching out to you about your payments not posting to your landlord. I tried this app when a leasing agent mentioned how it worked. My rent is late by the 3rd, but they don't even post your rent by then. I was at risk of receiving a late fee with that app. The second time, I fully funded my rent payment, and they never made that payment to my landlord, so I refunded my money 2 months in a row😫
Flex - Rent On Your Schedule - Product Description
Rent pay your way. Flex splits your monthly rent into two payments, helping you pay rent on time, improve cash flow, and build your credit history — so you can breathe easier every month. Each month, you pay part of your total rent up front and pay the rest later in the month, when it works best for you. We pay your rent in full to your property when it’s due. Flex charges a monthly membership* fee of $14.99. A payment processing fee is also charged (amount varies, but is a small percentage of the monthly rent based on your chosen payment method). *Flex services are offered as a monthly membership, which includes access to a Flex line of credit account from Blue Ridge Bank, N.A. Member FDIC at 0% APR. Membership will automatically renew until canceled. Members must make their initial payment and pay their Flex account balance in full each month to use Flex for the following month. Flex reports member payment history to TransUnion, and late or missed payments may be reflected on credit reports. Not all applicants are approved. Flex credit line amounts vary per user based on eligibility. Graphic is illustrative only. Terms and conditions apply.
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