66
fair

FlixBus & FlixTrain | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Travel
Work at Flix SE? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Flix SE? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
901 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
76 Reports
User Feedback
8%
iOS
76 Reports
92%
Android
901 Reports
FlixBus & FlixTrain - Latest Quality Issues
Android
Apr 1, 2025
The bus didn't come to pick me up [phone]:05 and I waited for over 1 hour. I wanted to call the number I got when buying the ticket and it doesn't exist, in my opinion it's not worth it
Android
Apr 2, 2025
it was a very bad experience and we have booked a flix bus and we had 10 min before the departure time bus has departures early and they were responding very carelessly. better not to book the Flix bus.
Android
Apr 2, 2025
Problem with ticket booking. 2 seconds pass and the system shows that I used 10 minutes. Please resolve the problem.
Android
Apr 2, 2025
Bookings via the app always arrive in English. flix says I should put the app in German. dear Flix, I already have. flix says to reinstall app. dear Flix, I'm already hanging that. 🙄
Android
Apr 2, 2025
worst ride ever they dont stop at their allocated stops and drivers are rude i dont recommend rede Express is way better that flixbus
Android
Apr 2, 2025
just bad, the trains are always late. It's not worth downloading the app.
Android
Apr 2, 2025
Hello, Previously, I could pay with my visa cards from my mobile. Now it's impossible, it forces me to book with my computer. I don't understand what's going on.... Fortunately there is nothing urgent and my computer is accessible.
Android
Apr 2, 2025
most expensive
Android
Apr 2, 2025
everything is fine except for the internet, which is almost non-existent and when changing planes they charge for luggage again, it's not okay because luggage is paid only once on departure !toilets are poorly maintained and cleaned !!
FlixBus & FlixTrain - Product Description
The FlixBus and FlixTrain mobile app. Book cheap bus and train* tickets for all of Europe, Turkey, Brazil and the USA. Download the bus and train app now! 

*Train trips are available in Germany and Sweden 

 

Travelling with FlixBus and FlixTrain is easy! Just download the free app and give it a try. For bookworms who’d like more details, here are some tips to get you started. 

 

BOOKING 

Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 

- You don’t have to pay booking fees 

- Your app is your ticket - no need to print anything 

- You have access to special offers only available through the app 

 

INFORMATION ON YOUR TRIP 

You can access your trip information and ticket anytime and follow the location of your bus or train easily. Let the app guide you to your stop. 

Important information, such as delays or changes concerning the trip, will be shared with you via push notification or a text message, so you won’t miss any information. Very important: don’t forget to allow push notifications! 

 

LUGGAGE 

Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus or train by purchasing additional luggage. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers and train staff are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs. 

 

COMFORT ON BOARD 

With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. During the trip, you can use our free Wi-Fi and buy some snacks and drinks from our drivers. 

With every FlixTrain ticket, you are guaranteed a seat free of charge, private power outlets, toilets on board and a high-speed ride to your destination! 

More information about our services on the bus and train can be found in our FAQs. 

 

Doesn’t it sound Flix-tastic? See you on board!
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