61
fair
FlixBus & FlixTrain | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
1070 Reports
1070 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
82 Reports
82 Reports
User Feedback
7%
iOS
82 Reports
82 Reports
93%
Android
1070 Reports
1070 Reports
FlixBus & FlixTrain - Latest Quality Issues
Android
Jan 8, 2025
The application gives an error when buying a ticket, but the ticket money is withdrawn from the credit card. Customer service is absolutely useless. Be very careful.
Android
Jan 8, 2025
Bad bad bad the first time I went on a very small bus my legs touched me with the front backrest and now he did not give me the ticket with the reservation to travel on Thursday 9 I do not recommend it at all.
Android
Jan 8, 2025
Bad company I have 2 trips that did not refund me so I leave you the warning
Android
Jan 9, 2025
Impossible to buy a ticket. Error AD40 (or AD04)
Android
Jan 9, 2025
terrible, changed my timezone and missed the bus... not to mention other embarrassments I went through with the driver in Mannheim who didn't let me in because I got confused with the entrance door and he started the bus and went...
Android
Jan 9, 2025
This is the worst bus ever ,they left me in the middle and they stole my bag ,because they left me the bag still in the bus and after many forms and inquiries they said they couldn't find it. I wonder if every bus has his own line. At the end of the line, he should report missing bags, but it didn't happen.what if the bag has something dangerous? After one month they still can't find a big heavy bag 😪 I fill the form 2 time and visit their desk in frankfort and chat 7 times with them
Android
Jan 9, 2025
Last time bus broke down was left to complete trip on a cab, flix offered discount voucher for next trip on which then voucher demanded only good for 2 way trip.. B.S.
Android
Jan 9, 2025
Try putting 3 destinations. Maitencillo, Laguna and Catapilco. He didn't carry any.
Android
Jan 9, 2025
Buses arrive very late
FlixBus & FlixTrain - Product Description
The FlixBus and FlixTrain mobile app. Book cheap bus and train* tickets for all of Europe, Turkey, Brazil and the USA. Download the bus and train app now! *Train trips are available in Germany and Sweden Travelling with FlixBus and FlixTrain is easy! Just download the free app and give it a try. For bookworms who’d like more details, here are some tips to get you started. BOOKING Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: - You don’t have to pay booking fees - Your app is your ticket - no need to print anything - You have access to special offers only available through the app INFORMATION ON YOUR TRIP You can access your trip information and ticket anytime and follow the location of your bus or train easily. Let the app guide you to your stop. Important information, such as delays or changes concerning the trip, will be shared with you via push notification or a text message, so you won’t miss any information. Very important: don’t forget to allow push notifications! LUGGAGE Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus or train by purchasing additional luggage. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers and train staff are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs. COMFORT ON BOARD With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. During the trip, you can use our free Wi-Fi and buy some snacks and drinks from our drivers. With every FlixTrain ticket, you are guaranteed a seat free of charge, private power outlets, toilets on board and a high-speed ride to your destination! More information about our services on the bus and train can be found in our FAQs. Doesn’t it sound Flix-tastic? See you on board!
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