59
fair
FlixBus & FlixTrain | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
941 Reports
941 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
68 Reports
68 Reports
User Feedback
7%
iOS
68 Reports
68 Reports
93%
Android
941 Reports
941 Reports
FlixBus & FlixTrain - Latest Quality Issues
Android
Mar 1, 2025
I have a big problem , and because of the policy of Netherlands that doesn't offer options to foreigners to have credit to call , only for internet , I cannot reach to you , I cannot buy online tickets , and also you stoped 150€ until on 09 march , and I am trying to leave the country or else I will be on the streets , reqch me as soon as you can.
Android
Mar 1, 2025
Very disappointed with the service. Most of the time the bus significantly delayed without any clear updates. Poor communication and unreliable service. Wouldn't recommend if you're on a tight schedule.
Android
Mar 1, 2025
They are often late.
Android
Mar 1, 2025
The travel times are even more unreliable than those of the German railway
Android
Mar 1, 2025
The bathroom was covered in excrement, a disgrace. I mentioned this to the driver and he said that this was how they would get to their destination... a total disappointment 😞
Android
Mar 1, 2025
The app itself is good, but if they change the day of your trip they don't even bother to let you know, not to mention that one of the partner companies (Expresso Adamantina) came with a dirty bus and didn't even have a USB to charge your cell phone.
Android
Mar 1, 2025
A terrible company, about operational actions in critical situations, or quick response and problem solving - no one has heard. If you forgot your things there, you will not find out any information about the search status, where you looked for it, whether you contacted the drivers, and other information that is important, at least to understand what situation you are in. The so-called "Specialists" will not help anything, but will simply take your time. It seems that problems are not solved here, but simply forgotten about them
Android
Mar 2, 2025
I had a very serious incident, I bought the tickets online from Lille (France) to Seville (Spain). I went to Lille to the address indicated on the Flixbus platform to wait for my bus, it was delayed for almost 1 hour, there were 4 passengers at the stop, the bus went past and stopped at the traffic light because it was red, seeing this situation the 4 passengers who were waiting ran, the 3 of them got on and left me on the ground, the driver treated me badly
Android
Mar 2, 2025
no coupon
FlixBus & FlixTrain - Product Description
The FlixBus and FlixTrain mobile app. Book cheap bus and train* tickets for all of Europe, Turkey, Brazil and the USA. Download the bus and train app now! *Train trips are available in Germany and Sweden Travelling with FlixBus and FlixTrain is easy! Just download the free app and give it a try. For bookworms who’d like more details, here are some tips to get you started. BOOKING Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: - You don’t have to pay booking fees - Your app is your ticket - no need to print anything - You have access to special offers only available through the app INFORMATION ON YOUR TRIP You can access your trip information and ticket anytime and follow the location of your bus or train easily. Let the app guide you to your stop. Important information, such as delays or changes concerning the trip, will be shared with you via push notification or a text message, so you won’t miss any information. Very important: don’t forget to allow push notifications! LUGGAGE Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus or train by purchasing additional luggage. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers and train staff are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs. COMFORT ON BOARD With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. During the trip, you can use our free Wi-Fi and buy some snacks and drinks from our drivers. With every FlixTrain ticket, you are guaranteed a seat free of charge, private power outlets, toilets on board and a high-speed ride to your destination! More information about our services on the bus and train can be found in our FAQs. Doesn’t it sound Flix-tastic? See you on board!
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