Quality degradation at Flybuys  
Users report higher volume of Quality Issues than usual
29
poor

Flybuys | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
42 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
9 Reports
User Feedback
18%
iOS
9 Reports
82%
Android
42 Reports
Flybuys - Latest Quality Issues
iOS
Feb 23, 2025
Can’t login
Can you please fix your system please
Android
Feb 26, 2025
Please provide an update that allows an account to opt out of ever using flybuys dollars at the checkout. I've accidently pressed "yes" at the registers without thinking, and it's very annoying having this prompt each time I shop. If I wanted to use flybuys dollars, I would load it into the card.
Android
Feb 26, 2025
Appalling! It has to be the worst designed app ever. The guy at the servo had to show me how to access the fuel voucher, totally hidden away. Nothing is easy, just copy the Woolies app buddy! 🤣
Android
Feb 26, 2025
Since the new update of the app, nothing seems to work properly. One minute, I have points, and then I don't. Activating specials doesn't always work either. I keep getting "not working" messages
Android
Feb 27, 2025
The redesign is horrible. Slow, clunky, just terrible. Previous app was much better.
Android
Feb 27, 2025
I have spent 35 minutes just trying to find how many points I have but cannot sign in
Android
Mar 1, 2025
Totally a waste of time since last upgrade. Finding fuel voucher availability is non existant. FUNCTIONALITY EQUALS ZERO PRACTICALLITY EQUALLS ZERO
Android
Mar 1, 2025
Links dont work. I cannot get an answer from anyone and virtual assistance is useless. They do not understand the urgent issue I have with a lost card which as money loaded to it.
Android
Mar 1, 2025
Can't find my fuel offers
Flybuys - Product Description
UP YOUR FLYBUYS GAME ON THE APP
Scan your digital card when you checkout. Check for personalised offers and take surveys to score yourself some bonus points. Watch those points stack up. Then redeem money off your shop. It’s all there in the Flybuys app.

SCAN YOUR DIGI CARD FROM WIDGETS
Add a digital version of your Flybuys card to widgets so it’s easier than ever to scan your card and stash points.
    Press and hold a blank space on your home screen
    Tap widgets
    Press and hold the flybuys widget
    Release it in blank space

TAKE MORE BEEPS WITH YOUR DIGITAL CARD
Forgot your wallet? Just scan your digital card when you checkout, and collect all the points.

GET POINTS RICH WITH OFFERS
Check for personalised offers that get you bonus points when you shop. Then keep track of all your new and activated offers in real time.

BOOST THOSE POINTS
Over paper coupons? Store and activate all your offers in the Flybuys app. Then scan your card and beeeeep – more bonus points.

REDEEM MONEY OFF YOUR SHOP
Once you’ve stacked up 2,000 points, you can redeem Flybuys dollars in the app. Then turn them into money off your shop at Coles, Kmart, Liquorland, Coles Express and more.

SEE YOUR POINTS STACK UP
Keep on top of your collecting game with your points tracker.

TRACK EVERY POINT
Keep an eye on every point you collect & redeem to see where you give a Flybuys the most.

GET BONUS POINTS FOR SURVEYS
Fill out quick surveys on the app for more bonus points.

SELECT YOUR FUEL OFFER 
Set your fuel preference in the app to fill up on 8 points or get 4c off per litre at Coles Express with Coles supermarket dockets.

EASY TO JOIN
Once you’ve downloaded the app, just punch in your details and start collecting points like a legend.
Want to improve your unitQ Score by 20% within 30 days?
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