86
good
FNBT & FCB Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
177 Reports
177 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
14 Reports
14 Reports
User Feedback
7%
iOS
14 Reports
14 Reports
93%
Android
177 Reports
177 Reports
FNBT & FCB Mobile - Latest Quality Issues
Android
Jan 21, 2025
The app hardly ever works. I can't even check my own bank account about 90% of the time. This bank sucks!
Android
Jan 21, 2025
They need to fix the bug. Sometimes, my account info will be blank.
iOS
Jan 22, 2025
Broken
This app was working fine now it barely works at all. The app takes forever to load and when/if it does open it immediately crashes or freezes. I have deleted and reinstalled so many times. It appears that the last update is horribly broken
Android
Jan 23, 2025
When I don't log out and try to log in again I have to input everything twice, and once logged in there are times it doesn't show anything (balance ) so I have to log out and log in a 3rd time.
iOS
Jan 26, 2025
This app does not have the transfer option
Downloaded again and again and this is not the same app as before, the new version doesn't have the transfer options where is the transfer option?? It doesn't have the Zelle option either
iOS
Jan 27, 2025
The app had zelle and now it doesn't
I don't understand why the app I have on my phone already had Zelle and it no longer does.
iOS
Jan 28, 2025
a little
It's not working Transfer mode on iPhone It doesn't give me the option
Android
Jan 28, 2025
The "loss prevention" at this bank can really hurt a small business. I deposit my check as normal. The teller and I think everything is good. Money is settled in. I make my business payments as normal then suddenly find out that loss prevention put a hold on the check that was cleared when I left. I completely understand when they tell me they have to put a hold on the check but when they don't tell us and the teller thinks everything is good then suddenly "loss prevention" hits the brakes
Android
Jan 29, 2025
Keeps freezing up Network is not great it's a problem every Friday
FNBT & FCB Mobile - Product Description
Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure. 24/7 Features: • Touch ID and Face ID • View your account balances with Quick Balance • View your Routing Number and Account Number • Transfer funds between your FNBT/FCB accounts • Deposit checks with Mobile Check Deposit • Money Management including access to outside accounts • Budgeting tools including widgets • Pay bills with Bill Pay • View and manage your Debit Card with Card Controls • Manage and edit Alerts • Open a new account • Apply for a loan • View your E-Statements and Notices • Send a Secure Message • Live Chat with a Customer Care Representative • Locate a FNBT/FCB branch or ATM
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