87
good
FNBT & FCB Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
104 Reports
104 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
6 Reports
6 Reports
User Feedback
5%
iOS
6 Reports
6 Reports
95%
Android
104 Reports
104 Reports
FNBT & FCB Mobile - Latest Quality Issues
Android
Nov 8, 2024
1) never got what I was promised for signing into a new account. 2) can't seem to get any financial help. Have a large settlement coming in 2 to 6 weeks for the wrongful death of my son. In order to not have my benefits taken; I need to implement what is called a spend down. At least a month before I get the check. Then I will pay off all loans, bills etc. Since you won't allow a auto purchase. A down payment would get the charge wrote up to pay. Tellers are nice though.
Android
Nov 9, 2024
It refuse to let me zelle although ever website and the zelle app says I should be able. Customer support doesn't work either- well the chat bot
iOS
Nov 10, 2024
Broken or lost features
I can no longer transfer money .Widget no longer available.
Android
Nov 12, 2024
Lack of improvements
Android
Nov 12, 2024
The app is terrible my zelle doesn't work . And customers service doesn't do a good job you have to struggle to get to the manager for help
Android
Nov 13, 2024
HACKED BY Jatlin Mehta. Locked all options of my account and helped other harsh and give misleading answers. Also refused to escalate calls to management. Completely unhinged my business and personal finances and exposed my information to the darkweb.
iOS
Nov 14, 2024
View
I have not been able to view my account history in like 3 days.
Android
Nov 16, 2024
The mobile banking app is ok. At least once a week I have issues signing in to check my balance. I have also been blocked from using Zelle for no reason whatsoever. I hope they make some changes on the sign in issue. Other than them two problems the app is great.
Android
Nov 18, 2024
How do I access zelle in the app. I downloaded the app. It redirects me to the banking app but I don't see zelle on the app
FNBT & FCB Mobile - Product Description
Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure. 24/7 Features: • Touch ID and Face ID • View your account balances with Quick Balance • View your Routing Number and Account Number • Transfer funds between your FNBT/FCB accounts • Deposit checks with Mobile Check Deposit • Money Management including access to outside accounts • Budgeting tools including widgets • Pay bills with Bill Pay • View and manage your Debit Card with Card Controls • Manage and edit Alerts • Open a new account • Apply for a loan • View your E-Statements and Notices • Send a Secure Message • Live Chat with a Customer Care Representative • Locate a FNBT/FCB branch or ATM
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