38
poor

foodora Sweden | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Food & Drink
Work at OnlinePizza Norden AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at OnlinePizza Norden AB? Unlock additional insights
Android unitQ Score
Android User Feedback
71%
Android
319 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
130 Reports
User Feedback
29%
iOS
130 Reports
71%
Android
319 Reports
foodora Sweden - Latest Quality Issues
Android
Feb 28, 2025
Basically a criminal behaviour. I paid for Foodora PRO subscription when it included free delivery for all restaurants. They then implemented limitation which says this doesn't apply for restaurants that are further than 5 km and pushed this change on customers despite the original offer being different. The most hilarious (and criminal part) being that they refuse to refund the subscription even though they unilaterally changed this key condition without my knowledge or agreement.
Android
Mar 1, 2025
Disaster. They spend hours with the order of 15,000, and when you complain, they stand up higher. The restaurant is 100 m away. They can't do anything about it, that's how I went. Condescending, pushy style. Expensive delivery fees and system usage fees. Go to the competition, at least they are fair.
Android
Mar 1, 2025
The prices are very high, you can really only order what you need in an emergency.
Android
Mar 1, 2025
Really bad app. The drivers don't care about your food, they always take extra time. Your food will be cold and spilled. Also, something will probably be missing from the restaurant and you will never get a reasonable compensation in these cases. Strongly recommend using another local supplier. 1/10 points.
Android
Mar 1, 2025
Customer service absolutely zero. I recommend other delivery companies ;)
Android
Mar 1, 2025
Terrible application, not only did they not show the GDN courier, but they also cancelled the order without telling me, and they don’t want to return the money
Android
Mar 1, 2025
They never delivered my order several times, they refunded the money, but I won't order from them again because who knows if it will reach me...
Android
Mar 1, 2025
Rubbish, we ordered burgers and they came without meat, better order through Wolt 😞
Android
Mar 1, 2025
Incredibly poor customer service
foodora Sweden - Product Description
We know where you can find the flavours that fit you.  If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food everyday. We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, a classic burger or the freshest sushi? We know the best food for every cuisine that your city has to offer. foodora is the best food delivery and take away service in your city -- so let's take the first bite!

You can find us in most Swedish cities - check if we're in your city by downloading the app.

SO WHAT’S THE DEAL?

You’re ready and waiting to eat, we’ve all been there, dreaming of thai food, eating burgers in our dreams. Here’s what we do: first choose between delivery and Pick-Up to fit food ordering seamlessly into your schedule. Pick-Up is simple -- you make your order and then collect your food from the restaurant once it’s ready. No more queuing, ever (our app is magic). If you choose delivery, our couriers will bring the food you've been lusting after right to your door. Dreams really do come true.

HOW IT WORKS

First, enter your address (home/ office/ treehouse). Then, choose your favourite restaurant and place an order. They’ll prepare your food and once it’s ready, our courier bring it to you. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals.

WHAT MAKES US SPECIAL

foodora chooses your local favourites; the best food near you. Vietnamese or Italian, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care. Our riders come to your very doorstep with a smile while you save time to do something else you love. There's a cuisine and a dish to suit every moment, and we'll help you make the first bite last.

ANYTHING ELSE?

Of course your safety is important to us. We guarantee secure, simple mobile payment, so you can eat when you're hungry and pay however you like.

TALK TO US

If you’ve ordered with us before, we’d want to know what you think. Give us your food thoughts/ teenage confessionals. Let us be your notepad.
Email us at support@foodora.se

For further info, visit
www.foodora.se/en
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