57
fair

FordPass™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
1067 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
367 Reports
User Feedback
26%
iOS
367 Reports
74%
Android
1067 Reports
FordPass™ - Latest Quality Issues
Android
Apr 2, 2025
Nice app, a bit sparse as information but the thing I don't understand is why after a while I can no longer see where my car is nor if it moves. How can it be enabled?
Android
Apr 2, 2025
The app used to update the location in real-time, but now it displays an address that is several hours old. Updating the location keeps failing. There used to be alternative apps, but I don't see them anymore. Therefore, the app is not really useful.
Android
Apr 2, 2025
Can you guys actually ADD features for a change instead of removing them? You've steadily downgraded the functionality of this app. The latest "update" removed the ability to access connected services, making it extra difficult to manage Bluecruise.
Android
Apr 2, 2025
It takes little bit long to get my car started.
Android
Apr 2, 2025
all the useful has disappeared. Mha...
Android
Apr 2, 2025
the application does not open
Android
Apr 2, 2025
The app has become hopeless due to the removal of the user manual. I don't really know what it's supposed to be used 😒 for now.
Android
Apr 2, 2025
Way too much time, between parking and vehicle on the way, it's a real shame
Android
Apr 2, 2025
after the latest app update, remote start no longer works.
FordPass™ - Product Description
FordPass offers the ability to manage your vehicle right from your phone:

•	Send convenient remote commands – Lock, unlock, and start your vehicle using complimentary remote vehicle controls (1) – when equipped with FordPass® Connect (2)
•	Electric vehicle ownership support – Monitor charging progress and use Departure Times to pre-condition your battery and cabin (3) 
•	FordPass feature availability varies by vehicle and country. Images shown for illustrative purposes only

(1) Remote lock/unlock requires power door locks. Remote starting requires automatic transmission.
(2) FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
(3) Effectiveness of cabin conditioning may be reduced by extreme outside temperatures.
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