53
fair
FortiClient VPN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
63 Reports
63 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
26 Reports
26 Reports
User Feedback
29%
iOS
26 Reports
26 Reports
71%
Android
63 Reports
63 Reports
FortiClient VPN - Latest Quality Issues
iOS
Mar 24, 2025
Not work
After The latest update of the application does not work.
iOS
Mar 24, 2025
Version up is no longer usable
When I got to version 7.4.4, the setting was empty. In addition, there are many problems, such as being unable to connect with two-step verification by email. I hoped that 7.4.5 would solve the problem, but I could hardly connect to two-step verification for email. Sometimes I could connect, but I could hardly connect. By the way, I was able to connect to the VPN when I removed the two-step verification. What does it mean that you can't use two-step verification to improve security? Please take immediate action!
Android
Mar 25, 2025
constantly keeps dropping signal and have to keep reconnecting
Android
Mar 26, 2025
The bug keeps coming in for 2 seconds and immediately logs out itself... fix
iOS
Mar 26, 2025
Broken for iOS at the moment 7.4.5
On last weeks update (march 17th 2025) on iOS devices running 18.3.2 connecting SSL vpn with SAML causes the device to lose cellular and WiFi data even while vpn is disconnected. VPN will not successfully pass traffic and shows disconnected but the devices will continue to have no data capability until forticlient app is closed and swiped away from the background. Sometimes required a reboot of the device as well. This has been confirmed across Reddit and several other North American forums as a wide spread issue but so far 1 week later there has been no update pushed. Considering we pay a lot for my firewall licensing and 400 forticlient ems licenses it really feels like a slap in the face to be ham stringed by the free “We'll fix it when we get to it” app for our corporate mobile devices.. I am anxiously awaiting the update so my execs can do their time approvals and such on the road… I know that Fortinet ain't Cisco and doesn't claim to be. And doesn't have the infinite R&D budget Cisco does… but between the windows VPN app that gets hung up if adobe acrobat saves personal certificates, which made me have to pay for 400 licenses for EMS…. and the mobile app that breaks or wipes out saved connections every other update I'm starting to get fed up.. if other small companies can do better with their releases there's no reason Fortinet can't either.
Android
Mar 29, 2025
This version does not have the feature to add an SSL VPN connection by scanning a QR code. Your product manager is truly impressive—always finding ways to frustrate users without spending a dime.
iOS
Mar 30, 2025
2FA stopped working
2FA stopped working with the latest update. Please fix it ASAP!
iOS
Mar 31, 2025
No more log in possible
I haven't been able to sign up since the last update.
iOS
Mar 31, 2025
Post update
The password entry screen does not appear. I can't connect.
FortiClient VPN - Product Description
This Free FortiClient VPN App allows you to create a secure Virtual Private Network (VPN) using SSL VPN "Tunnel Mode" or IPsec connection between your iOS device and the FortiGate. Your connection will be fully encrypted, and all traffic will be sent over the secure tunnel. This Free version of FortiClient VPN App supports limited basic features for SSLVPN and IPsec. This app does not come with any Fortinet TAC support. Supported Features - SSLVPN - Certificates based authentication - Two-factor Authentication using FortiToken You can install FortiClient App to get advanced VPN functionality and 24 x7 TAC support.
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