49
poor

Fossil Smartwatches | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Lifestyle
Work at Fossil, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Fossil, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
12 Reports
User Feedback
20%
iOS
12 Reports
80%
Android
49 Reports
Fossil Smartwatches - Latest Quality Issues
Android
Dec 17, 2024
Can't connect to the smartwatch.
Android
Dec 17, 2024
Everything turned on and watch/phone are connected, only app always shows error message! What could it be ? LG
Android
Dec 18, 2024
I can't connect to my watch (fossil gen 6 men). I enter the application, it connects when installing, but as soon as it connects, it comes back out and does not react on the watch. I regret a thousand times that I bought it. My phone is redmi note 8 pro. Please help. I'm tired of saying "your mother like clockwork! I've tried it with at least 5 phones and it connects, but my phone doesn't stay connected to the watch. I'm sure there's nothing else wrong with my phone's bluetooth.
iOS
Dec 19, 2024
It’s great when it works
I use this app for a few years now on my hybrid watch and was very happy with it. I lost my first watch and bought the hybrid watch again. For the last couple months it has been very unreliable. It is connected to my phone but often randomly just stops sending me notifications. Sometimes it helps to open the app manually and then I get all notifications at once, but it is a hassle. Another issue is that sometimes the time is wrong by more than two hours. It's not the wrong time zone as the minutes are completely wrong as well. There is also an inconsistency in the music control. Sometimes the “next song “ button changes to “back to beginning”. Sometimes no option to skip a song. And again not always. This is happening very randomly yet still often. I got quite used to my watch and started to rely on it but the time and notification issue messed up my day very often lately. This looks like a software/firmware issue to me.
Android
Dec 19, 2024
Calibration issues
Android
Dec 19, 2024
Disconnection every 5 minutes from the application, since this morning
iOS
Dec 19, 2024
Not enjoyable anymore
This used to be fun app before, but now it is boring. i just dont have a choice that is why im still using it. Faces are so limited. so plain now.
Android
Dec 22, 2024
I really don't recommend. Defective watch under warranty, bought directly from Fosssil, I follow the procedure, I am made to pay 40€ of return costs in warranty, to keep it for 6 months by sending it back to me unrepaired. Unreachable and incompetent customer service. Don't buy a smartwatch from fossil, when it is defective, you can draw your plan.
Android
Dec 22, 2024
Worst support ever. My Gen 6 was great on old firmware right from the box. Now on 3.5, it's a great junk. Application that pushes advertising is simply pathetic. Thanks God they quit doing smartwatches.
Fossil Smartwatches - Product Description
The Fossil Smartwatches App is the companion app for Fossil's line of smartwatches. Track everything from steps to sleep, receive alerts from your favorite contacts and apps like Amazon Alexa and compare multiple time zones—all through the app. Turn your smartwatch into a remote control with customizable buttons that can control your music, check your commute time and more. The best part? You can further customize your smartwatch to perform your favorite functions by changing your dial design, complications, quick settings and shortcuts. Download now to stay connected.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners