74
good
FPL | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
53 Reports
53 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
9 Reports
9 Reports
User Feedback
15%
iOS
9 Reports
9 Reports
85%
Android
53 Reports
53 Reports
FPL - Latest Quality Issues
Android
Feb 11, 2025
It doesn't allow me to use debit card to pay my billit only want to take it from my bank 🏦 schedule every month 🤬🤬🤬🤬🤬
iOS
Feb 14, 2025
The app does not work
It keep sending me to update and when I get to App Store it sends me back to app that says it must be updated. I deleted app and re-download and still does the same thing.
Android
Feb 15, 2025
Hard to get the app working
Android
Feb 17, 2025
Bjill too high but voth thr rwisd me good
iOS
Feb 19, 2025
Works well accessible but
But STOP SHOVING BUDGET BILLING DOWN MY THROAT. It shouldn't populate EVERY TIME I open the app. Maybe once a month when a bill becomes available to pay… not every single time.
Android
Feb 19, 2025
I'm having trouble understanding why it takes 4 days for my payment to process
Android
Feb 25, 2025
Keeps telling me that " we are experiencing a temporary issue please try again later" every time I try logging in. Hasn't worked for months.
Android
Feb 27, 2025
Gives a warning that I need to turn off developer options for the app to work correctly. Only app on my phone that requires this. Unacceptable and untrustworthy. Fix it, FPL.
Android
Mar 1, 2025
I feel betrayed by FPL. They are pushing people to have every thing through our cells, and I don't want that. I want to see the FPL account in my Desktop
FPL - Product Description
Get more with just a tap of our app. Your fingerprint or FaceID will give you instant, secure access to your account so you can easily manage your power in the palm of your hand – report an outage and receive updates, get real-time bill notifications and reminders, find out about your next month’s projected bill amount and more! Features include: ALERTS AND REMINDERS -If you’re not already receiving your bill by email, you will be automatically switched to monthly email bills (and mobile app reminders) to quickly view, download and pay your bill – no more paper! Terms and conditions are available at fpl.com/ebillterms -Receive alerts and reminders when a new bill is ready to view and when it is due -Receive appointment reminders for scheduled appointments OUTAGE INFORMATION -Report a power outage -Check outage status and track restoration progress -Receive updates via push notifications ENERGY USE INFORMATION -View your projected monthly bill amount -Track your current, daily, weekly and monthly energy use -View your daily energy cost average and quickly see how your bill compares to the previous month ACCOUNT MANAGEMENT -Fingerprint login to view your real-time account balance, payment due date, balance details -View and download your bill (PDF) -Enroll in Pay Online and make a payment -Manage your saved payment methods -Schedule a future payment (if qualified) -Update your account profile – email address, phone number, and mailing address *FPL app use requires an active FPL account that is registered online at FPL.com
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