55
fair

Freebox - Espace Abonné | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
332 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
332 Reports
Freebox - Espace Abonné - Latest Quality Issues
Android
Nov 18, 2024
Free warns that we are out of bundle that from an excess of 60 euros, it's theft, moreover they have little antenna, we always receive badly, no understanding, very disappointed
Android
Nov 18, 2024
I've been down with my professional freebox for 6 days and I still don't see anything coming. No human contact with FREE !!
Android
Nov 18, 2024
Good application that I use with the pay pop, but obviously there is no option to display only the available channels which is quite annoying to have to go through a 50 of unavailable channel
Android
Nov 18, 2024
Three weeks of break and not yet restored, supposedly because of the competition which would have reversed the lines. And billing has not been suspended.
Android
Nov 19, 2024
I have 2 mobile subscriptions and impossible to see the 2 on the application while on the website ps of worries!
Android
Nov 19, 2024
The app is useless, except to create an opaque layer between you and the support. On the other hand, we are overwhelmed with automatic emails and other SMS that are systematically off the mark, as far as the resolution of the customer's problem is concerned.
Android
Nov 19, 2024
An app for a service that doesn't exist is useless.
Android
Nov 19, 2024
Service has been down for more than a month without a permanent solution. unpleasant impression of being taken for a ride despite the "good will" of the interlocutors.
Android
Nov 19, 2024
He sent me a bad sim That I paid 10€ He asks me to pay 10€ in the store to rectify their mistake Big nonsense
Freebox - Espace Abonné - Product Description
L’application Freebox Mon Espace Abonné vous permet à tout moment de gérer et comprendre vos factures, de vérifier et modifier vos informations personnelles, et de partager et accéder à vos codes Wi-Fi.

La rubrique Assistance vous apporte des solutions en ligne et Free Proxi vous permet de discuter avec un conseiller par messagerie.

Les widgets de la page d’accueil vous donnent la possibilité de consulter votre dernière facture, accéder à vos informations Wi-Fi et au détail de votre offre.

Avec Freebox Mon Espace Abonné, profitez de nombreuses fonctionnalités:
- Suivez vos commandes
- Consultez, téléchargez et payez vos factures
- Mettez à jour vos coordonnées bancaires et changez de mode de paiement
- Choisissez le mode de réception de vos factures
- Consultez vos destinations incluses, les tarifs à l’international
- Accédez à la rubrique Assistance
- Modifiez vos informations et données personnelles
- Restez informé grâce au centre de notifications
- Achetez une smart TV Samsung

Avec Free Proxi*, vivez une toute nouvelle expérience d’assistance:
- Discutez à tout moment avec vos conseillers attitrés
- Utilisez notre tout nouveau outil de diagnostic
- Prenez et gérez vos rendez-vous avec nos techniciens
- Gérez vos options et abonnements
- Demandez un changement d'offre

N’hésitez pas à écrire un avis sur le store !

Le téléchargement et les usages de Freebox Mon Espace Abonné sont gratuits (hors coût de connexion internet mobile selon l’offre souscrite).

* Sous réserve d’éligibilité.
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