poor

FREENOW - Mobility Super App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

73%

Android
635 Reports

iOS unitQ Score

iOS User Feedback

27%

iOS
239 Reports

User Feedback

27%

iOS
239 Reports

73%

Android
635 Reports

FREENOW - Mobility Super App - Latest Quality Issues

Android

Dec 22, 2024

The app is the worst thing at tracking your location, it doesn't let you easily edit your reservation when a mistake has been made.

Android

Dec 22, 2024

Very bad service. People will accept booking and decline it, when it's in emergency.

Android

Dec 22, 2024

I just have data on my phone and I cannot sign in or create new account without text messages, which I can't get

Android

Dec 22, 2024

Wretched in location, reconnecting, communicating with drivers, generally the worst experience

Android

Dec 22, 2024

Prebooking totally sucks I prebooked 5 hours before just to be told 5 minutes before pick-up time "no drivers found"

Android

Dec 22, 2024

After the update, I don't see the rides in the direction, there is nothing on the screen, I hear that the order is because the sound turns on, but it is not possible to choose the route as a driver in a given direction, you can't see the order, you can only hear

Android

Dec 22, 2024

I book the taxi, it's about to arrive... there is traffic (I'm in Valencia)... 150 meters from the finish line the taxi driver cancels the ride... then this salami shows up at the stop and obviously I recognize it by the license plate ... in short, he didn't want to work, too bad he had already confirmed the race for me. Completely unreliable service.

Android

Dec 22, 2024

It is difficult to judge at the moment. One in ten attempts is successful. They are a bit misleading about the cost of travel. It's one thing when you order, a moment later it shows something else as downloaded, when in fact it downloads something else

Android

Dec 23, 2024

I am a bit disappointed with the app I received emails that I was going to get some I was going to receive some credit which was I was due to but unfortunately I still have not received my credit when I was supposed to get the and I did not get the credit from free from now which is very disappointed and upsetting to see I have been using this app for quite long time and I never seem to get any thing

FREENOW - Mobility Super App - Product Description

With FREENOW, the Mobility Super App, you can book taxis and more. We’re also in 9 countries across Europe, so you can use the app wherever you go.

WHAT CAN YOU DO?
- Get taxis on tap
- Book a backseat with Ride (private cars)
- Scoot that city route with eScooters
- Unlock the gridlock with eBikes
- Own the city, share the wheels with Carsharing
- Go further, faster with eMopeds
- Get onboard with Transit

EASY PAYMENTS
Forget about cash, and pay in the app in seconds. You can choose card, Google Pay, Apple Pay, PayPal… And get discounts and save money with vouchers.

EASY TRANSFERS
No matter if you’ve got an early flight or a late landing, with FREENOW you get smooth airport transfers 24/7.

You can use FREENOW in the largest airports across Europe, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga

EASY TRIPS
- Prebook taxis up to 4 days in advance
- Use the in-app chat for smoother pickups
- Share your taxi or Ride location with friends & family
- Rate drivers & save your favourites
- Save your favourite addresses to book even faster

EASY BUSINESS TRAVEL
Try FREENOW for Business and make expense reporting a breeze. Your employer can also get you a monthly Mobility Benefits Card for all your travel expenses. Interested? Tell your company about us!

INVITE YOUR FRIENDS, GET MONEY OFF
As soon as you sign up, you can invite friends to the app. They’ll get a voucher, and once they finish their first trip you’ll get a voucher too! Check the app for more details.

Download FREENOW today.

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