55
fair

FREENOW - Mobility Super App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
403 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
169 Reports
User Feedback
30%
iOS
169 Reports
70%
Android
403 Reports
FREENOW - Mobility Super App - Latest Quality Issues
Android
Feb 18, 2025
Sharing vehicles are only visible in the app if you are in the area where you can rent them. Taxis are shown as being available in a few minutes. If you then book, no driver accepts the booking and you are not transported.
Android
Feb 18, 2025
While I'm waiting for the repair shop, in my haste, I said I'd take a taxi from home. I go into the app, put my phone in, and a confirmation SMS is sent to my registered hotmail. But then it forces you to redirect to gmail, and while you've logged into hotmail independently, you've pressed the confirmation button, the app doesn't even notice, and it's like Google has paid you to not give you any other options. With that much, I got up and walked 10 minutes to the avenue to take a taxi....
Android
Feb 18, 2025
(owner here) when you call a taxi, the car doesn't automatically become yours, do whatever you want, be careful with your behavior, have money with you and know where you are going
Android
Feb 18, 2025
PLN 10 was charged for canceling a ride that was canceled within 15 seconds of finding a driver who was supposed to be there in a few minutes.
iOS
Feb 18, 2025
Avoid if you can
Love to charge extras, not very reliable.
iOS
Feb 19, 2025
Don't take a taxi to the airport
It was the end of a tropical vacation. It was -4 in Poland. We ordered a taxi and it turned out that the app doesn't understand the difference between arrivals and departures. The driver, after we called him, was very surprised that when people arrive, they are picked up from arrivals and not from departures where he was waiting. When we entered departures, it turned out that the taxi driver had gone and scanned the course. Hopeless app and terrible drivers. I'm uninstalling.
iOS
Feb 19, 2025
Double charges for no reason.
They constantly double charge and immediately credit, to ensure that you still have the amount in your account. Of course with Greek banks the credit amount takes up to 10 days to be refunded and it is not done on the spot. FAIL on both sides, for the rubbish, zero.
iOS
Feb 19, 2025
Very bad experience
Be careful when signing up. They will try to charge you a fee of 39.95 euros per month.
iOS
Feb 19, 2025
Slow
I tried a discount code and it worked but the drivers wander around wherever they want. I was at the Bernabéu and the taxi driver was in Alcalá and he started to go down and got to the Parque de los Manzanares and I chose Uber and faster.
FREENOW - Mobility Super App - Product Description
With FREENOW, the Mobility Super App, you can book taxis and more. We’re also in 9 countries across Europe, so you can use the app wherever you go.

WHAT CAN YOU DO?
- Get taxis on tap
- Book a backseat with Ride (private cars)
- Scoot that city route with eScooters
- Unlock the gridlock with eBikes
- Own the city, share the wheels with Carsharing
- Go further, faster with eMopeds
- Get onboard with Transit


EASY PAYMENTS
Forget about cash, and pay in the app in seconds. You can choose card, Google Pay, Apple Pay, PayPal… And get discounts and save money with vouchers.

EASY TRANSFERS
No matter if you’ve got an early flight or a late landing, with FREENOW you get smooth airport transfers 24/7.

You can use FREENOW in the largest airports across Europe, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga

EASY TRIPS
- Prebook taxis up to 4 days in advance
- Use the in-app chat for smoother pickups
- Share your taxi or Ride location with friends & family
- Rate drivers & save your favourites
- Save your favourite addresses to book even faster

EASY BUSINESS TRAVEL
Try FREENOW for Business and make expense reporting a breeze. Your employer can also get you a monthly Mobility Benefits Card for all your travel expenses. Interested? Tell your company about us!

INVITE YOUR FRIENDS, GET MONEY OFF
As soon as you sign up, you can invite friends to the app. They’ll get a voucher, and once they finish their first trip you’ll get a voucher too! Check the app for more details.

Download FREENOW today.
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