38
poor

Frontier Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Frontier Airlines? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
347 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
77 Reports
User Feedback
18%
iOS
77 Reports
82%
Android
347 Reports
Frontier Airlines - Latest Quality Issues
Android
Apr 1, 2025
my session timed out and the price went up as soon as I clicked to get back on
Android
Apr 1, 2025
your app does not appear to connect with your website. also, it's virtually impossible to contact you about any public service and your app does not help with that
Android
Apr 2, 2025
hard to navigate
Android
Apr 2, 2025
Ridiculous fees for a poster tube.
Android
Apr 2, 2025
automatically puts you in a seat and won't let you unselect
Android
Apr 2, 2025
horrible airline overpriced luggage no room for customers error but plenty of room for company error. I see that alot with other travelers, friends/family
Android
Apr 2, 2025
Detroit airport frontier line to check bags waited for 2 hours for employees to show up. guess they are trying to save money not letting employees work the desk until 2 hours before flight. united desk next to it had 2 employees the whole time. then 1.5 hours before the flight. 9 (nine) employees showed up they didn't know what they were going. will NEVER fly frontier again. let's hire [address]to work for one hour instead of 2 experienced employees giving good constant service
Android
Apr 3, 2025
Constant time outs for short periods
Android
Apr 3, 2025
it should be illegal to not let people skip paying for a seat while checking in.
Frontier Airlines - Product Description
Frontier’s mobile app makes traveling easier than ever before! Wanna skip the lines? Use our mobile boarding pass and go straight to the security checkpoint. Need to add a bag or select your seat? This app makes it easy. Now you can add you bag or seat after you make your initial booking and even after checking in. On the go, but need to book a flight? Shop our low, low fares here. Want a stretch seat, a checked and/or a carry-on bag?  THE WORKS makes them available at one low price which includes refundability and no change fees. Wanna’ know the status of your flight? Get up-to-the-minute flight information here.

Features:

· Mobile Boarding Pass
· Mobile Check In
· Book a Flight
· Check Flight Status
· Interactive Route Map
· …and much more!
Want to improve your unitQ Score by 20% within 30 days?
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