Frontline Education | unitQ Score

Love the app. It's easy to use but I wish you could mark a non day on the app. I have to login online to do that. That's my only issue!

The lag time between when a job is posted and you receive a notification is too long. I've seen over a 5 minute delay. Makes it very difficult to book jobs

I cannot open this app on my samsung because 2 lines ovelap where I am supposed to click to open. It sends me to term and agreements. I cannot use this app 😭 for signing in a picking up jobs. If I can't log in then I cannot set notifications for jobs. I have to periodically check on my laptop or go to the district website to view jobs but I don't always have my laptop and I can't set job notifications on my laptop. Please fix. It is only on my phone app that I cannot access.

This app regularly creates a forced log-out for the users, causing substitutes to miss valuable work opportunities. I have had notifications turned on, but don't hear any for a few days, only to realize I have been forced out of the app and have to log in. Edustaff and local school districts think that teachers are ignoring jobs, when in reality the app has logged the substitutes out, causing them to miss notifications. Additionally, the app has no way for substitutes to add a non-workday. In order to add a non-workday, I have to go to the web browser and take multiple steps (including signing into Frontline) to make it show that I am already busy that day. It would be so much easier if there was a feature in the app to click to add a non-workday. Maybe subs would actually use the app to mark themselves unavailable, and schools would have a more accurate understanding of who is truly available to sub! Quit making it so difficult, Frontline. Also, PLEASE make a way for substitutes to only receive Elementary/Middle School/High School jobs

I've used this app for a few years as a substitute teacher. I've missed countless job opportunities due to a delay in notifications. I've since downloaded a different app for the same purpose and there is about a 10-15 minute difference in notification time. Unfortunately, the second app I've downloaded requires a subscription for services which makes me question the integrity of the whole process.

It shows job much later than other apps

It is difficult to find the timesheets and absences , because it is not set up the way it is shown. If at all possible if there is a updated version I would like to have it do it can be slot simpler navigating through the system.

I don't like that on my iPad it shows up sideways only and cannot rotate. Also I have to go and put all info again for the website so that I can put in a non work day.. other than that it is good.

Substitute teachers are beyond frustrated with both the Frontline app and website, and there isn't anybody to contact for technical issues. In two of the four districts that I work with, I can only see absences posted about once every three weeks even though the office attendants have told me that they need subs almost daily. Other subs are having the same issue and HR doesn't understand why. There's also a “cancel job” button that has never worked, I'm not sure why it's there. Frontline really needs to hire customer support representatives to answer calls or at least reply to emails as right now there's only a FAQ page.