23
poor
Fry's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
165 Reports
165 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
16 Reports
16 Reports
User Feedback
9%
iOS
16 Reports
16 Reports
91%
Android
165 Reports
165 Reports
Fry's - Latest Quality Issues
Android
Dec 22, 2024
Doesn't work half of the time but is nice to order groceries
Android
Dec 22, 2024
The app always freezes and restarts. Used to absolutely love this app. Now it just gets frustrating trying to buy groceries.
Android
Dec 22, 2024
App is slow. Doesn't download everything. And I took things out of my cart but when I picked up everything there were items I had removed from my cart in my bags.
Android
Dec 22, 2024
App constantly can't tell which way I'm scrolling. Things don't load. +/- buttons add 2 at a time if at all. Shame shame shame shame.
Android
Dec 22, 2024
Cannot access authentication service
Android
Dec 22, 2024
I love the convenience of ordering delivery or pick up when I am strapped of time. The software is better than ever, now allowing the clip of sales or discounts and providing you with an immediate list of applicable items to quickly select from instead of having to search. However, the only 'missing' feature for me is being able to split the total between multiple payment options at checkout. It's the only reason why I began alternating between Fry's & Amazon Fresh.
Android
Dec 22, 2024
Can't even log in!
Android
Dec 22, 2024
Does never work....
Android
Dec 23, 2024
Kroger, your app team really needs to work on this app. It freezes way too much, crashes even more often, randomly logs you out, jumps into store mode for no reason, takes forever to load, forces you to back out to the home screen when you click select time on pickup or delivery orders, won't let you view weekly ads more times than not, and overall just has entirely too many issues.
Fry's - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Fry's app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your V.I.P. Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your V.I.P. Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Fry's Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your V.I.P. Card to Wallet for iPhone. To use the Fry's app, you'll need a Fry's digital account. You can create one and link your V.I.P. Card through the app. Don't have a V.I.P. Card? You can add a new one when you create your digital account.
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