18
poor
Fry's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
142 Reports
142 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
8 Reports
8 Reports
User Feedback
5%
iOS
8 Reports
8 Reports
95%
Android
142 Reports
142 Reports
Fry's - Latest Quality Issues
Android
Jan 24, 2025
Put a bunch of stuff in my cart and won't let me check out. Just keeps "loading". Tried updating, closing out, restarting my phone, and uninstall and reinstall. Nothing works.
iOS
Jan 24, 2025
Terrible
Difficult to choose the store I shop at. Can't clip all coupons at once. Each time I clip a coupon a “push notification “ add pops up and the app freezes. Have to swipe up to close the app and restart. The coupons have a small pic of the item and no words saying what the item is. Safeway app much easier. Would like to shop our frys but obviously they don't believe in customer service.
Android
Jan 25, 2025
It's terrible. Coupons won't show up they won't clip. The app is garbage now
Android
Jan 25, 2025
An absolute piece of junk. The store's all right, but promising lower prices as long as you sign into a defective app is classic bait-and-switch.. just give us the lower prices!!
Android
Jan 26, 2025
The app randomly signs me out, and for the past week, hasn't even let me sign in.
Android
Jan 26, 2025
Hard to use
Android
Jan 27, 2025
The worst app! It constantly glitches moving things in and out of my cart, not snipping coupons, or crashing randomly. I love the frys store but this app is awful, I hate using it
Android
Jan 28, 2025
Since they want me to rate the app, here you go. It used to work fine but now it logs me out every other time I open I, and when I'm checking out for pick up I get an error message several times before it goes through. I don't know what they did to the app, but it's much less functional than it was a few months ago.
Android
Jan 29, 2025
Hasn't been useful in coupons. Keeps telling me i can't clip it. And I end up paying regular price on items I try to clip for.
Fry's - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Fry's app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your V.I.P. Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your V.I.P. Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Fry's Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your V.I.P. Card to Wallet for iPhone. To use the Fry's app, you'll need a Fry's digital account. You can create one and link your V.I.P. Card through the app. Don't have a V.I.P. Card? You can add a new one when you create your digital account.
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