53
fair
Fuel Rewards® program | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
200 Reports
200 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
32 Reports
32 Reports
User Feedback
14%
iOS
32 Reports
32 Reports
86%
Android
200 Reports
200 Reports
Fuel Rewards® program - Latest Quality Issues
Android
Mar 31, 2025
crashes a lot.
Android
Mar 31, 2025
keep getting system error
Android
Apr 1, 2025
Terrible support. Tried emailing and calling. Got trite excuses why the problem had nothing to do with them (despite telling them it occurred across multiple devices). They don't listen.
Android
Apr 1, 2025
I got this to link my AAdvantage account and earn miles on gas but every time I try to switch to miles rewards it says System Error. There's no contact information for support to fix this. Just wasted a lot of time!
Android
Apr 2, 2025
crashes all the time.. junk... system error messages after update.
Android
Apr 2, 2025
crashes constantly... payment wallet unusable
Android
Apr 2, 2025
This app is irritating to use. Why can't you see your rewards activity clearly? Just be transparent with the activity history.
Android
Apr 2, 2025
The app hasn't worked in over 2 months. I have uninstalled several times. Now, it won't let me log in. I've used the app for several years.
Android
Apr 2, 2025
great in theory, crashes sooooo much
Fuel Rewards® program - Product Description
For a limited time, all Fuel Rewards members receive instant Gold Status. The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons. APP FEATURES • Track rewards balance, current tier, & tier progress • Activate offers • Link Credit & Debit cards for earning (always use as credit) • Opt Credit & Debit cards in to allow faster redemption and fueling • Find ways to earn rewards • Locate nearby Shell stations WAYS TO EARN REWARDS At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more. Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide. Shop: Earn at least 5¢/gal for every $50 you spend at select local and online merchants. Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program. With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings. More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com. Some offers must be activated prior to earning. Use the mobile app to easily activate these offers. HOW TO SAVE AT THE PUMP • Use the app to find a participating Shell or other participating fuel stations. • Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay • Watch the price roll back. Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market. Mastercard is the preferred payment card of the Fuel Rewards program.
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