Quality degradation at GasBuddy: Find & Pay for Gas  
Users report higher volume of Quality Issues than usual
15
poor

GasBuddy: Find & Pay for Gas | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
60%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
71 Reports
User Feedback
40%
iOS
71 Reports
60%
Android
107 Reports
GasBuddy: Find & Pay for Gas - Latest Quality Issues
iOS
Mar 30, 2025
NO LONGER TRUSTWORTHY
Update March 2025: GasBuddy continues making ‘bug fixes and performance improvements' to its app, but it continues to fail providing reliable gasoline prices for the traveling public due to a huge flaw in its premise: That human input can be trusted. But false price reports continue even today when a local gas “buddy” typed in a wrong gas price for two different stations even though I had eyeballed the pumps both before and after. The “buddy” was most likely sitting at home and had no clue the price s/he inputted was false, and obviously didn't care. I'm now convinced there is only one way to fix this years-long problem and that is automatic, hourly computer input by the owner of the station which currently happens with Maverick and Pilot stations in my area. Until dependence on “buddies” inputting false gas prices is removed entirely, NO ONE should rely on this app ever again until the human “buddy” element is removed everywhere. // Gas prices can NO LONGER be trusted on this app. I have seen multiple people input erroneous prices just after I had eyeballed the pumps and inputted the correct prices. It continues like this week after week. Gasbuddy has been notified but has not instituted a solution. There is a solution: automatic hourly inputs by the stations themselves. But it seems only Maverick does this at this time. Until inputting by the public at large is completely ended and actual prices are submitted only by each and every station automatically can faith in this app be restored. DO NOT TRUST GASBUDDY if you do not want to be disappointed. It's a shame because I travel a lot.
iOS
Mar 30, 2025
Started ok
So I was using this and finding it useful. But when I opened the app to a “free” gift card that I didn't want and could not clear from the screen without signing up, it had to go.
iOS
Mar 30, 2025
Bait and switch
Don't waste your time with this app. It used to be worth it but not anymore. They will show 25¢/gal deal alerts but only pay out 3¢/gal. The only way you will get the full discount is if you submit a bug report, every single time you fill up and wait for 2-3 days for the transaction to process and post with the wrong discount. I have tried to contact support a few times but only ever get an automated response correcting the most recent discount as gasback. I don't know about anyone else but I don't have the time to contact support for a couple of dollars every other day.
iOS
Mar 31, 2025
I HATE the Free gifts
Ready to delete. Why do I have to go through endless steps to “choose” a free gift from a company I don't want to deal with??? Hate this kind of manipulation.
iOS
Mar 31, 2025
No longer good
Used to take 1-2 days for transactions to settle, now it takes up to a week and half for money to be taken out my bank account since they moved to the GasBuddy Mastercard. Please fix this.
iOS
Mar 31, 2025
Just about the ads
All I want is to see gas prices near me. It was a great app for several years but recently all they want you to do is buy stuff! Even when you hit the X to exit it won't let you!! I am not interested in the “$30” gift! Nothing I want is listed and even if it were it's just another way to get your information. Totally not acceptable. Guess this one will be deleted unless they fix it!
iOS
Mar 31, 2025
Used to be good
It's okay, but if you need to reach customer support about anything that their latest AI “Fuelly” can't handle, good luck. I've been reaching out for weeks about an issue and all I get is a response back from Fuelly every few days saying “We're waiting on a response from you” but nobody's reached out to me at all about any messages I send. I've responded to Fuelly's emails but no response again. Their “Chat” button, is literally just Fuelly. It even says it'll connect you to an agent but instead collects your name and email and says “Here's your ticket number, someone will reach out soon” which is again, you guessed it, Fuelly saying that they're awaiting a response from me. To what, I don't know. I've checked spam folders, everything. I haven't been able to get ahold of them for weeks now. So while the card is cool and who doesn't love saving money especially at the pump, if you have any issues with anything that an ai can't handle, good luck. Might as well close your account and start over but that probably requires “speaking to an agent” as well.
iOS
Mar 31, 2025
Terrible customer service
They used to be good, now no one will even respond to your email. Deleting this app.
iOS
Apr 1, 2025
Charges you for membership without confirming.
I was charged for the membership because I clicked on the sign up button expecting it to tell me the price and send me to a confirmation page. Instead it just went straight to charging me. That's predatory. Hope I can get a refund. Also, trying to get a new GasBuddy card shipped to me doesn't work, the app is extremely glitchy. Would not recommend. 1 star.
GasBuddy: Find & Pay for Gas - Product Description
Join the 90 million people already saving! Get the free GasBuddy card and never pay full price at the pump again. See how GasBuddy gives you more ways and more places to save on gas than any other app.
 
Pay at the pump
Get the free GasBuddy fuel card and save on every gallon, at any station. No hunting for deals. Just securely link your bank account, swipe, and save up to 25¢/gal. Manage your account right in the app. 
 
Find gas
Find the best prices with the gas map. Sort by price, location, and the important stuff like restrooms.

Track driving habits
Drive smarter with tips and tricks to use less gas.

Get gas rewards
Turn your daily purchases into free gas. Just shop in the app and start earning. 

Report gas prices 
Give fellow drivers a heads up on the latest deals. 

Log your fill ups
Track your gas use and export the log for reimbursement and taxes.

Stay safe
Be the first to know about important recalls for your car. 

Win gas
Complete challenges in the app to earn points. Use points to enter the daily prize draw for a $100 gas card. 

Disclaimer
GasBuddy uses gas price information provided by our users to bring drivers together to support the common goal of saving money on gas. Gas prices only for USA & Canada. Apple Inc. is not a sponsor of the prize draw.
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