53
fair
Gemini: Bitcoin, XRP, and more | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
37%
Android
89 Reports
89 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
154 Reports
154 Reports
User Feedback
63%
iOS
154 Reports
154 Reports
37%
Android
89 Reports
89 Reports
Gemini: Bitcoin, XRP, and more - Latest Quality Issues
iOS
Dec 15, 2024
Launch/login
The app on [phone] ipad will only load and open correctly once after a reboot. So i have to switch the ipad off and then back on again everytime i want to check or track market moves or make a transaction. Otherwise functionality within the app once launched is pretty good and easy. Sort out the launch issue please!
iOS
Dec 15, 2024
Can’t withdraw crypto
I have a Gemini verified account yet ever since I deposited there I have not withdrawn my crypto because the app can't let me , please I hit this situation, let me have my money !!
iOS
Dec 16, 2024
Double-charged, not credited, no refund
Gemini stole my money by taking advantage of a regular investment to double charge me without crediting the money to my account. They have not done anything to return it other than blame it on their payment provider and then go silent. On TrustPilot, there are many similar experiences. Don't put your money here!
iOS
Dec 16, 2024
DO NOT use this exchange
I am a new investor and I downloaded this after someone recommended it. After waiting for days for some of my crypto to finally be free to transfer I get some random “security hold” when trying to complete the transfer. It instructed me to contact customer support. I have yet to hear back from their customer service after emailing them directly and submitting a ticket through Contact Us. I went searching for info about this situation with Gemini. Much to my dismay Reddit and the Better Business Bureau is rife with pages and pages of people who have had this happen to them and how it's taken weeks and months, and countless emails to get their crypto out of this exchange. I'm already on round two of proving whatever it is I need to prove to get my assets out. I have no idea if they are going to ask me to provide even more because they provide no answers. They are still holding all my crypto. Suggest anyone in this situation with Gemini file a complaint with the BBB. They appear to at least respond to complaints via that route.
Android
Dec 17, 2024
Not compatible with alot, can't swap, EXPENSIVE FEES money hungry app I HIGHLY RECOMMEND YOU DOWNLOAD ROBIN HOOD INSTEAD ANY OTHER APP NOT THIS ONE, THEY MAKE EVEYTHING AO FRUSTRATING AND HARD
iOS
Dec 17, 2024
Do not use this platform
I have a lot of money on this app and it's been over 2 weeks now of them trying to verify me so I may move my investment to a wallet. The worst customer service. It takes a week to get a response and then it's just another step or document they need.
Android
Dec 17, 2024
Poor app, verification is very poor, after all the app I've been, is is disgrace, they can handle simple phone and pdf file, horrible
Android
Dec 18, 2024
It never sends an email when logging in. Im always stuck at the email verification part, and i get 40 texts with codes and nowhere to apply code. On to coinbase...
iOS
Dec 18, 2024
Review adjustment
I changed my rating; i hope gemini will allow folks to deposit into their wallets or cold storage without re-verification. I can't speak too badly about the exchange because it's been good to me for many years. I can deposit crypto into the exchange and I can remove funds. The problem is I can't buy anything on the exchange because I can't move it to my storage. It's not safe to keep any money that you don't want to lose on an exchange, that goes for any exchange, not just Gemini.
Gemini: Bitcoin, XRP, and more - Product Description
Gemini: A simple, elegant, and secure way to buy bitcoin and other cryptocurrency. Get started today! The Gemini Credit Card® — 3% crypto back on dining, 2% crypto back on groceries, 1% on everything else. Rewards available in 60+ cryptos. Cardholders can now effortlessly grow their portfolio by simply tapping or swiping their card. A Gemini Mastercard®. Issued by WebBank. Gemini allows you to securely buy, sell, and store cryptocurrency like Bitcoin, Ether, and Dogecoin. Gemini was built with a “security-first” mentality. Create price alerts to stay on top of the market, set recurring buys, build your crypto portfolio, and maximize your trading strategies. Whether you’re an experienced trader or just getting started, Gemini has the tools for you: BUYING IS EASY We make buying and selling crypto easy: buy bitcoin, ether, dogecoin, bitcoin cash, litecoin, and more instantly. Linking your bank account is simple. SUPPORTED ASSETS We support your favorite cryptos including Web3 and metaverse tokens. Some of the cryptos you'll find include: Bitcoin (BTC), Ether (ETH), Gemini dollar (GUSD), Dogecoin (DOGE), Shiba Inu (SHIB), Litecoin (LTC), Uniswap (UNI), Chainlink (LINK), Bitcoin Cash (BCH), Filecoin (FIL), Wrapped Filecoin (EFIL), Axie Infinity (AXS), Aave (AAVE), Dai (DAI), Enjin Coin (ENJ), Tezos (XTZ), Synthetix (SNX), Fantom (FTM), Maker (MKR), The Graph (GRT), Sushiswap (SUSHI), Polygon (MATIC), Compound (COMP), Basic Attention Token (BAT), Zcash (ZEC), 0x (ZRX), Amp (AMP) and more! With more to come! PRICE ALERTS Create price alerts so that you can stay on top of the market and be alerted when the right moment strikes. Never miss a buying opportunity! RECURRING BUYS Schedule recurring buys for any amount and at any frequency, similar to how you contribute to your 401K, IRA, or traditional savings account. GEMINI STAKING Customers can simply and securely stake their assets and begin generating yield in just a few steps. SECURITY & PROTECTION Trust Is Our Product™. Our crypto storage system and wallet have been built by industry-leading security experts. We require two-factor authentication (2FA) for every account. You can secure your mobile app with a passcode and/or biometrics. We look forward to earning and maintaining your trust. WEARABLE Check your watch for crypto prices and receive price alerts and notifications on Gemini for watchOS. INVITE FRIENDS, GET BITCOIN Earn $10 USD in bitcoin when you invite a friend to Gemini. WELCOME ABOARD! Crypto is about giving you greater choice, independence, and opportunity. Crypto is not just a technology, it is a movement. Welcome aboard! SUPPORT ALONG THE WAY We are here to help you on your journey. For assistance, questions, and feedback please email us at support@gemini.com. ABOUT GEMINI Gemini is a regulated cryptocurrency exchange, wallet, and custodian that allows customers to buy, sell, and store cryptocurrency such as bitcoin, ether, bitcoin cash, zcash and more. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York Department of Financial Services and the New York Banking Law. All forms of investments carry risks, including the risk of losing all of the invested amount. Such activities may not be suitable for everyone.
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