82
good
Gett - Ground Transportation | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
29%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
75 Reports
75 Reports
User Feedback
71%
iOS
75 Reports
75 Reports
29%
Android
30 Reports
30 Reports
Gett - Ground Transportation - Latest Quality Issues
iOS
Dec 8, 2024
Awful app.
This app isutterly useless..wasted 40 mins of my time to be told my simple journey London E14 to London E1 coulr not be booked. Even verified my credit card before refusing the reservation which was valid and required just 2 days later.
Android
Dec 9, 2024
I let a message to client service about complaint and i never got a reply from them.
Android
Dec 10, 2024
I haven't used Gett in years, nos I remember why. First driver asked me to cancel the ride because the eta was longer than he liked. Second driver called to verify my location but then immediately drove the opposite way, when I called him he said I wasn't where I said despite no taxis coming anywhere near me. My location was clear on the map. Both drivers had near 5 star ratings. No thanks.
iOS
Dec 13, 2024
Use of meter
Driver asked for a fixed price of 250 shekels even though we used the app. We insisted on meter reading instead
iOS
Dec 15, 2024
Why it still exists in the market?
I've used many taxi services around the globe, but Get is the most confusing and outdated. When you book a ride, you don't even know the approximate price. The only available information is the service fee of £1.99 in the UK. Straight after booking the ride, you are charged £10 and asked to add a tip — before receiving any service… What?? After, I received a phone call from the driver asking about my current location. Come on, I thought the whole purpose of the app was to provide GPS pickup and drop-off points to the driver. If I wanted to talk to someone, I would call a taxi without using an app. But the “best” part is the pricing. I was traveling from the city center to the airport, and only after I boarded the taxi did I find out that I needed to pay an extra £15 because the destination was outside the city! I think this information should at least be given to the customer before booking. That said, I paid twice (!!) as much as the estimate from other apps. Under no circumstances could I recommend using this service. It's pricey, and the UI is terrible.
iOS
Dec 16, 2024
OK but missing an option to ban drivers
The app is missing a feature that let's the user ban unwanted taxi drivers. Obviously it wouldn't be fair to ban most drivers but frequent users might come across 1-3 drivers who always provide a poor service or overcharge.
Android
Dec 16, 2024
App works well but charging more during "high demand" times is pretty cheeky considering its the exact same service. I bet that extra money doesn't go to the drivers either.
Android
Dec 17, 2024
I downloaded the application and immediately got an error. Well, it's clear why Yandex is at the top of aggregators. Developers aren't ashamed?
Android
Dec 18, 2024
I had a ride last evening from Ben Gurion to the Renaissance. The driver was sooo nice. His credit card device wasn't working. He tried many times. Finally I paid him in cash. Well, I guess his device eventually worked because I got an email receipt charging me for the ride. So that means I paid him twice. I don't want a refund because he was sooooo nice. And I don't think he intended to bill me twice. I just wanted to let you know.
Gett - Ground Transportation - Product Description
Gett is geared for the business professional. Ride in comfort on your business account, both on-demand and pre-booked. Access thousands of standard and executive car providers, taxi’s and limos worldwide. Start your business account at gett.com It’s time to transform your corporate ground transportation. The latest Gett rider app complements our new generation of mobility platform – designed to help businesses manage all their ground transportation spend in one place. We organize corporate fleets, ride-hailing, black cab, and limo providers on one platform, optimizing the entire employee experience, from booking and riding to invoicing and analytics, saving businesses time and money. >> Gett saves up to 49% on all your unmanaged spend Get full visibility and automated control of expenses all in one place - for savings of up to 45% on the unmanaged portion of your global ground transportation spend (according to an independent industry market study commissioned by Gett) >> With access to thousands of fleets, Gett can give you your perfect ride Your ride, your way. Book all ground transportation from multiple providers through a single platform. Choose from our local and international supply partners — or add your preferred providers — for the ride you want, when you want. >> Worldwide for business travelers Gett's marketplace stretches across the world's major financial and business cities. >> A simple experience, wherever you are Improve team productivity. Life’s easier when you use one platform for all your providers wherever you go, balancing stress-free travel for your team with end-to-end control for your business. >> All the tools you need to stay on track Everything you need to deliver successfully. Get simple yet advanced tools for booking, tracking, and reporting, secure access to ride data, and flexible travel policies tailored to your business — all through one convenient, adaptable platform and companion app that works for you. >> Supporting your Duty of Care We've built tools and processes to help keep everyone safe on the road. It's simple to track ride progress, trip histories and find driver details. We've also added extra security options like supply-partner filters, customized travel policies for every city, and 24/7 live support from our customer care team. >> Perfect for Airports Book and ride to and from airports. That’s one less thing to worry about with meet and greet options for business travelers. Have a question? We're here for you 24/7. Chat to customer care live from the in-app menu. Highest rated rider app source: App Annie, avg monthly Apple review scores 2018, 2019 Iso Accredited 27001 & 27018
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