84
good
GetYourGuide: Travel & Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
841 Reports
841 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
351 Reports
351 Reports
User Feedback
29%
iOS
351 Reports
351 Reports
71%
Android
841 Reports
841 Reports
GetYourGuide: Travel & Tickets - Latest Quality Issues
Android
Jan 26, 2025
I was listening to music and opened another app. Then Get Your Guide Advertisement interrupted my song. I will never buy anything nor use nor recommend this app to anyone. Don't use the invasive technologies. I am a veteran traveler. Talk to people when you travel, buy tours at local Tourguides not online. You will get way better prices and support local economies. Don't make the IT guys rich, that only provide some infrastructure, but anyhow charge too much.
iOS
Jan 26, 2025
Favoring merchants
It does not protect the rights of consumers and is very arbitrary in favor of the interests of merchants. It was developed by a German company and there are complaints. When you book a project, your own interests may not be guaranteed!
iOS
Jan 26, 2025
I can't log in
Can't log into Apple, should I use the Internet in a scientific way?
Android
Jan 27, 2025
Very bad experience in Roma for Colisée Forum,, it is fake, they are charging you twice the official price and give you tickets at a different time slot. No value added, just rather buy your tickets on the official websites. Do not use this app !
iOS
Jan 27, 2025
They blocked my money and will only refund it in 5 business days!!!!
It sucks!!!
iOS
Jan 27, 2025
Potato assistance for what?
I had a horrible experience with this app and those who work behind it. I do not recommend it..most of the organized activities are either scams or there is no real assistance behind them. Be wary.
Android
Jan 28, 2025
I have encountered hidden fees in various products and unclear policies for suppliers, while the policies for customers are very explicit. I am very disappointed with this app because it is difficult to understand what is included and what is not until you access the drop-down menus
iOS
Jan 28, 2025
unreliable
Day trip booked and confirmed, but trip did not take place without prior cancellation. Hotline does not see this as a problem, as I can now do something else on that day.
Android
Jan 28, 2025
The information on GetYourGuide is not accurate enough to organize a city trip. The traffic jams on the metro at certain times, the time of presence at the activities are not right and finding the entrances and the guides is not informed. They say they reimburse on the phone but in fact, no one reimburses and the tourist is not appreciated in Barcelona. You are a wallet that they squeeze like a lemon and they do not hesitate to lie or be inhuman in terms of quality for that.
GetYourGuide: Travel & Tickets - Product Description
Download the GetYourGuide app to discover and book unforgettable travel experiences anywhere in the world Whether you're planning a vacation or looking for last-minute things to do in any destination, we make booking tours, day trips, and activities easier than ever. Choose from culture, food, adventure, nature, and more experiences. Maximize your trip with exclusive access to the world's top attractions and museums, find the highlights and hidden gems, and keep up with last-minute travel deals using the app — we make travel planning easy, and making memories easier. Find over 75,000 experiences Booking tickets for unmissable sights has never been easier — experience the Colosseum, Eiffel Tower, London Eye, TV Tower, Sagrada Familia, and more. Discover expert-guided tours — explore unforgettable travel highlights in Paris, Dubai, London, Florence, New York City, Berlin, Vienna, New Orleans, Cancun, Tuscany, Lisbon, and more. Our app will be your city guide for destinations around the world, and our local experts help you get fully immersed. Travel with flexibility Reserve now, pay later — save your place for popular experiences early and make your payment at a later date. Instant confirmation — whether you're booking tours in advance or need last-minute tickets, receive your tickets and booking confirmation instantly. Offline tickets — Conveniently access your booking information offline. Download, store, and present your tickets on your mobile device Book with confidence 24/7 customer service — Easily find help when you have questions. We offer customer service by email, phone, and in the app across multiple languages. Flexible cancellation — Don’t stress if your plans change. We offer free cancellation up to 24 hours before your activity for most bookings. With tours and activities for any interest, you can plan your trips your way. Dive into nature and explore fjords in Norway, try local cuisine across Europe, or uncover fascinating history in the United States. Whether you're living the magic of the wizarding world on a Harry Potter experience, savoring delicious culinary delights on a food tour of Barcelona, booking top rated tours to see the Vatican, or following a city guide through Berlin, we guarantee you'll find something unforgettable to do — make the most of your travel and leisure time. Uncover the top tourist activities in the world's bucket-list destinations: Book museum tours and tickets in Rome, food trips through Naples, trekking in Iceland, river cruises around Prague, outdoor adventures in Bali, sightseeing in Budapest, and more. Use the app as a travel planner or for travel guidance, then book travel experiences for the world's must-see highlights with excursions and last-minute tickets. Tell us how we’re doing Leave us a review if you’re enjoying your GetYourGuide app experience or head over to our help page for further assistance: www.getyourguide.com/contact
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