84
good

GetYourGuide: Travel & Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Travel
Work at GetYourGuide? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at GetYourGuide? Unlock additional insights
Android unitQ Score
Android User Feedback
70%
Android
1022 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
429 Reports
User Feedback
30%
iOS
429 Reports
70%
Android
1022 Reports
GetYourGuide: Travel & Tickets - Latest Quality Issues
Android
Apr 1, 2025
A star because it's mandatory but the biggest scam possible. We wait for guides who never come, we pay 2 times more for entrance tickets than if we went directly to the monument. No seriousness.
Android
Apr 1, 2025
I buy an offii ticket in my apartment in Barcelona and don't get it sent to his email address but have to walk somewhere over 1 hour and pick it up there, what's the point? In the chat with get your guide, I was offered a refund. I hope that in the future there will be a solution for the digital "pick-up" of the ticket without having to pick it up somewhere first
Android
Apr 1, 2025
Works very well with the booked events. It's a pity that you can't change the written reviews or retrieve them in the app. I would have liked to give our guide Maria at the Alhambra on March 27 an extra big compliment for our guidance that afternoon. Super informative, friendly and good English speaking.
Android
Apr 1, 2025
The program and content they sell are completely deceptive. I definitely don't recommend it. It's a money trap,
Android
Apr 1, 2025
Not compatible with my phone. How do I do it???!!!
Android
Apr 1, 2025
scammers bought tickets for access to the spa in Tromso for 35 euros per person, despite the real price being 18 euros per person, unfortunately I discovered the real price once I arrived on site. I asked for an explanation of this 50% higher price directly to GetYourGuide support, they responded with banal and unreal excuses saying that GetYourGuide includes extras, which is absolutely not true. I asked to refund the difference as is right, obviously they found other excuses not to refund.
Android
Apr 2, 2025
I've tried to book several programs, but it always says that we ran into some problem, I should try later. This has been the case for days.
Android
Apr 2, 2025
Very good experience in London and Marrakech, only downside with an excursion to London where our guide did not speak French and we did not speak English.
Android
Apr 2, 2025
very disappointed by a product purchased... The 1 day madrid pass ... complicated use and booking problem. in the end pass buy for nothing!!
GetYourGuide: Travel & Tickets - Product Description
Download the GetYourGuide app to discover and book unforgettable travel experiences anywhere in the world

Whether you're planning a vacation or looking for last-minute things to do in any destination, we make booking tours, day trips, and activities easier than ever. Choose from culture, food, adventure, nature, and more experiences.

Maximize your trip with exclusive access to the world's top attractions and museums, find the highlights and hidden gems, and keep up with last-minute travel deals using the app — we make travel planning easy, and making memories easier.

Find over 75,000 experiences

Booking tickets for unmissable sights has never been easier — experience the Colosseum, Eiffel Tower, London Eye, TV Tower, Sagrada Familia, and more.

Discover expert-guided tours — explore unforgettable travel highlights in Paris, Dubai, London, Florence, New York City, Berlin, Vienna, New Orleans, Cancun, Tuscany, Lisbon, and more. Our app will be your city guide for destinations around the world, and our local experts help you get fully immersed.

Travel with flexibility

Reserve now, pay later — save your place for popular experiences early and make your payment at a later date.
Instant confirmation — whether you're booking tours in advance or need last-minute tickets, receive your tickets and booking confirmation instantly.
Offline tickets — Conveniently access your booking information offline. Download, store, and present your tickets on your mobile device

Book with confidence

24/7 customer service — Easily find help when you have questions. We offer customer service by email, phone, and in the app across multiple languages.
Flexible cancellation — Don’t stress if your plans change. We offer free cancellation up to 24 hours before your activity for most bookings.

With tours and activities for any interest, you can plan your trips your way. Dive into nature and explore fjords in Norway, try local cuisine across Europe, or uncover fascinating history in the United States.

Whether you're living the magic of the wizarding world on a Harry Potter experience, savoring delicious culinary delights on a food tour of Barcelona, booking top rated tours to see the Vatican, or following a city guide through Berlin, we guarantee you'll find something unforgettable to do — make the most of your travel and leisure time.

Uncover the top tourist activities in the world's bucket-list destinations:
Book museum tours and tickets in Rome, food trips through Naples, trekking in Iceland, river cruises around Prague, outdoor adventures in Bali, sightseeing in Budapest, and more.

Use the app as a travel planner or for travel guidance, then book travel experiences for the world's must-see highlights with excursions and last-minute tickets.

Tell us how we’re doing
Leave us a review if you’re enjoying your GetYourGuide app experience or head over to our help page for further assistance: www.getyourguide.com/contact
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners