46
poor
Glovo: Food Delivery and more | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
1649 Reports
1649 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
732 Reports
732 Reports
User Feedback
31%
iOS
732 Reports
732 Reports
69%
Android
1649 Reports
1649 Reports
Glovo: Food Delivery and more - Latest Quality Issues
Android
Dec 19, 2024
It takes a very long time to deliver, although it is indicated that it is fast. I thought okay once, but 3 times in a row is already clearly f***ing. for misleading 1 star
Android
Dec 19, 2024
Very bad experience, he charges you the money and doesn't bring you the food
Android
Dec 19, 2024
My order has been cancelled. Reimbursing me only the cost of the product and not the delivery and all the rest in addition. Shameful, and the assistance was not able to give me back the money spent on an order not received. Uninstalled the app clearly and it wasn't the first time I've had problems.
Android
Dec 19, 2024
I do not advise downloading, the company is not loyal, does not know how to admit their mistakes, moreover, they are trying to shift their responsibility to customers. I advise you not to use it. You will waste your money and time
Android
Dec 19, 2024
5 star app, customer service went from 5 stars to hell! Do not respond to or refund undelivered or wrong products, AVOID!
Android
Dec 19, 2024
Ordered pizzas through the app and app did not reset the current address, the courier went to the wrong address which is btw about 10 minutes bike ride from the right address which is not the first time. He is sent a text message with the right address to which he does not come because he does not know how to communicate even in English. Customer service cancels the order even though he could have delivered it to the right address, which is about 10 minutes away by moped and charges the profile for that amount, and pizzas zadržava.Sramota.Bar hire people who know how to communicate. Delete and never again.
Android
Dec 19, 2024
Mockery of the customer. I write that I was deceived, I send photos that not a full order... but from Glovo they say they called and it's ok... Well, how is it ok when I pay extra for more meat in Super King and there is no more meat... only 5 PLN you pay extra...? Well, I have documented in photos but they called and they know better... haha only my stomach can't be deceived...
Android
Dec 20, 2024
For a short time now, no category has opened up for me in supermarkets and stores, I only see white screen.
Android
Dec 20, 2024
Horrible, always unavailable and with problems. Competition is always available, but Glovo is always buggy, "closes" the stores and takes forever to make them available again. A person pays X€ every month to have free shipping and then they go little by little deceiving the consumer, starting with the non-application of free shipping in a store up to almost €6 of shipping per peak time, being a Glovo Prime user. They lost one user.
Glovo: Food Delivery and more - Product Description
One of the most downloaded delivery apps with over 30 million installs. Apple chose Glovo for its "Best of 2016" award. “Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch) “Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times) Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop. Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you. Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere. WHY USE GLOVO? ▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019. ▶ Over 30 million installs worldwide. ▶ More than 20.000 partner restaurants, shops, stores. ▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country) ▶ Easy-to-use and to order. ▶ Order anything, anywhere, anytime, locally or further away. ▶ Track your delivery in real time. ▶ Fast delivery. WITH GLOVO YOU CAN: ▶ Order anything you want. ▶ Order from any restaurant in your city. ▶ Discover local stores. ▶ Order any product you wish. ▶ Track and follow the delivery in real time. ▶ Receive your delivery in minutes. ▶ Rate your experience. ▶ Reorder your favorite items with 1 click. ▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries. ▶ Get free delivery with Glovo Prime. (only for specific countries) ABOUT GLOVO Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you. TALK TO US! We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support. You can also find us on: ▶ Our site: https://glovoapp.com/ ▶ Facebook: https://www.facebook.com/glovoappES ▶ Instagram: https://www.instagram.com/glovo_es/ ▶ Twitter: https://twitter.com/Glovo_ES DOWNLOAD NOW – Anything you want, delivered in minutes.
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