47
poor
Glovo: Food Delivery and more | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
1686 Reports
1686 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
728 Reports
728 Reports
User Feedback
30%
iOS
728 Reports
728 Reports
70%
Android
1686 Reports
1686 Reports
Glovo: Food Delivery and more - Latest Quality Issues
Android
Mar 1, 2025
The app itself may be ok but... I placed an order, waited over an hour and it was canceled lol, first and last time
Android
Mar 1, 2025
exaggerated prices
Android
Mar 1, 2025
The application, the service and everything are terrible. Every time I ask for something, something happens. And in the end they don't solve anything for me.
Android
Mar 1, 2025
There is no support chat in the app anymore. The problems with incorrect money withdrawals have not been solved for a week.
Android
Mar 1, 2025
Last time the delivery man didn't really take care of my order, half of the cabbages were damaged!!
Android
Mar 1, 2025
I have been using this app for years, but in recent times it has become impossible, if it is true that 2 clues make a proof, well I have had my orders cancelled 2 times in a row, and always close to delivery (2 different locations) and both locations say that the responsibility is of Glovo who keeps the reservations open even though they keep them closed....uninstalled the app
Android
Mar 1, 2025
They charged us money for bad weather, without permission. At least they should have given us notice and I'll decide.
Android
Mar 2, 2025
On February 28th, I placed an order with a Japanese restaurant in Fuenla, worth €43 + €5 for delivery. After placing many orders with them, I forgot to put the portal number in the address. After 1 hour of doing so, they cancelled the order, without anyone contacting me. I called the restaurant and they told me that they had delivered it to the delivery man a long time ago, that I should contact Glovo. I spoke to 2 operators (Nicole and Rocio) and 2 managers (Paola and Fran Roque) did not take responsibility, the delivery man left without a destination, ole...
Android
Mar 2, 2025
Thieves. We placed an order and when entering the address we forgot to put the house number (the rest of the information about the address was there) the delivery person, instead of calling us or texting us to ask for the number, decided to cancel the order directly, charging us the amount of the order. We called the customer's customer service department to ask for help and all we received was indifference, apart from making up that they had a conversation between us and the delivery person which does not exist.
Glovo: Food Delivery and more - Product Description
One of the most downloaded delivery apps with over 30 million installs. Apple chose Glovo for its "Best of 2016" award. “Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch) “Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times) Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop. Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you. Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere. WHY USE GLOVO? ▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019. ▶ Over 30 million installs worldwide. ▶ More than 20.000 partner restaurants, shops, stores. ▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country) ▶ Easy-to-use and to order. ▶ Order anything, anywhere, anytime, locally or further away. ▶ Track your delivery in real time. ▶ Fast delivery. WITH GLOVO YOU CAN: ▶ Order anything you want. ▶ Order from any restaurant in your city. ▶ Discover local stores. ▶ Order any product you wish. ▶ Track and follow the delivery in real time. ▶ Receive your delivery in minutes. ▶ Rate your experience. ▶ Reorder your favorite items with 1 click. ▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries. ▶ Get free delivery with Glovo Prime. (only for specific countries) ABOUT GLOVO Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you. TALK TO US! We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support. You can also find us on: ▶ Our site: https://glovoapp.com/ ▶ Facebook: https://www.facebook.com/glovoappES ▶ Instagram: https://www.instagram.com/glovo_es/ ▶ Twitter: https://twitter.com/Glovo_ES DOWNLOAD NOW – Anything you want, delivered in minutes.
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