58
fair
Glovo: Food Delivery and more | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
1504 Reports
1504 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
568 Reports
568 Reports
User Feedback
27%
iOS
568 Reports
568 Reports
73%
Android
1504 Reports
1504 Reports
Glovo: Food Delivery and more - Latest Quality Issues
Android
Nov 19, 2024
Glovo pls refund me You debited me twice on the app
Android
Nov 19, 2024
A very big scam! I ordered a beef tagine at Carrefour, and the surprise was that there was only bone with a little meat! And when I contacted support, what a surprise! No assistance! There is an automatic message that says, "You will receive a response in 2-3 days." It's unclear why they changed their support service! At this point, the application is to be avoided! No direct support = don't trust = don't lose your money!
Android
Nov 19, 2024
Laughter in the room... The order was canceled because the courier allegedly didn't find anyone at the address, not to mention that they didn't even want to take out the phone, that it was at the address
Android
Nov 19, 2024
For removing the option to contact the courier during delivery via glovo chat.
Android
Nov 19, 2024
Scam for those who have a business. Do not hire the service that does not pay off. They charge you a lot for their service plus maintenance plus the supposed items that customers do not receive, although there you review the order before delivering it to the delivery man and then you have to assume "the item that did not reach the customer" simply because the customer says so and they do not need more to corroborate if it is true or not because glovo cleans its hands. Many people want to eat by the face
Android
Nov 19, 2024
I order with cash payment and ask me to come down from home to pay and pick up the order. Obviously order canceled because this new fashion is a chilling thing after I pay commissions and delivery.
Android
Nov 19, 2024
Very bad experience, often the amounts debited are higher than those agreed. It's a scam
Android
Nov 19, 2024
From time to time the couriers run away with the orders!!
Android
Nov 19, 2024
There are already 4 orders that I make that leave things, or they directly make a mistake with the order, and it is impossible to get help at the moment. The help chat only responds to a bot with a generic response that you can not even describe the problem well, and by email the help is never immediate. There is no number to call Glovo once the order is delivered. Customer service is getting worse and worse, and between that and other problems of the company they say a lot about what their priorities are.
Glovo: Food Delivery and more - Product Description
One of the most downloaded delivery apps with over 30 million installs. Apple chose Glovo for its "Best of 2016" award. “Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch) “Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times) Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop. Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you. Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere. WHY USE GLOVO? ▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019. ▶ Over 30 million installs worldwide. ▶ More than 20.000 partner restaurants, shops, stores. ▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country) ▶ Easy-to-use and to order. ▶ Order anything, anywhere, anytime, locally or further away. ▶ Track your delivery in real time. ▶ Fast delivery. WITH GLOVO YOU CAN: ▶ Order anything you want. ▶ Order from any restaurant in your city. ▶ Discover local stores. ▶ Order any product you wish. ▶ Track and follow the delivery in real time. ▶ Receive your delivery in minutes. ▶ Rate your experience. ▶ Reorder your favorite items with 1 click. ▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries. ▶ Get free delivery with Glovo Prime. (only for specific countries) ABOUT GLOVO Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you. TALK TO US! We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support. You can also find us on: ▶ Our site: https://glovoapp.com/ ▶ Facebook: https://www.facebook.com/glovoappES ▶ Instagram: https://www.instagram.com/glovo_es/ ▶ Twitter: https://twitter.com/Glovo_ES DOWNLOAD NOW – Anything you want, delivered in minutes.
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