Quality degradation at Go365 for Healthy Horizons  
Users report higher volume of Quality Issues than usual
37
poor

Go365 for Healthy Horizons | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
50 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
23 Reports
User Feedback
32%
iOS
23 Reports
68%
Android
50 Reports
Go365 for Healthy Horizons - Latest Quality Issues
Android
Jan 13, 2025
App is not working keeps saying cannot load
Android
Jan 13, 2025
Just get "Sorry! We're having trouble loading.Tap to reload"Not sure why I'm new and it is doing this.
Android
Jan 14, 2025
App says has trouble loading
Android
Jan 14, 2025
App no longer works. No matter how many taps you try to check in it says tap again. Over and over. Won't let you login.
Android
Jan 16, 2025
Does not load
iOS
Jan 22, 2025
Worst App Ever
This is without a doubt the worst app ever! I can't even give it a start. Wants an update constantly! I can never access my account without redoing my password! And with every update the app gets even worst!
iOS
Jan 24, 2025
Useless
App never works
iOS
Jan 25, 2025
You don’t get activity points, so what’s the upside then?
Apparently you won't get activity points for services you have at your doctor if the billing code isn't exactly right according to Humana's rules. Well, good luck getting anything changed, because Humana can't and won't communicate directly with billing departments. They want the patient to try to do this themselves, which is the same degree of impossible. Mind you, the service is the same, and however the provider billed it, it gets covered, you just don't get activity points. Just one more reason to resent the insurance industry. Thanks for underscoring how terrible you are. 👍
iOS
Jan 26, 2025
Doesn’t support my state
Why not, website works, frustrating!
Go365 for Healthy Horizons - Product Description
Note: To use this app, you must have Medicaid coverage through Humana Healthy Horizons. If you have Go365 through your employer, click here https://apps.apple.com/us/app/go365/id1166689952 to download the regular Go365 app. 
If you have Medicare coverage through Humana, please go to http://www.go365.com/medicare to register or sign in.

Go365 for Humana Healthy Horizons™ is a wellness and rewards program for Medicaid that helps members lead healthier lives.

•	Earn rewards by getting an Annual Wellness Visit, completing a Health Risk Assessment and more
•	Get help with health goals like weight loss, smoking or stress
•	Redeem rewards for gift cards to Amazon™, Walmart™ and more
Want to improve your unitQ Score by 20% within 30 days?
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