73
good
Gojek | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
5987 Reports
5987 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
1102 Reports
1102 Reports
User Feedback
16%
iOS
1102 Reports
1102 Reports
84%
Android
5987 Reports
5987 Reports
Gojek - Latest Quality Issues
Android
Mar 2, 2025
Gopay later is really bad. The bill appears again, even though it has been paid. There are fake transactions. Previously it was up to 600 thousand, even though it was just paid off. The next bill appears? Huh? Now it's been paid off again, the next bill appears again, up to 900 thousand. Crazy. Robbery 😂
Android
Mar 2, 2025
Sometimes it takes a long time to find a driver.
Android
Mar 2, 2025
Why can't I give a rating to the restaurant? It's a well-known restaurant but there are flies while eating.
Android
Mar 2, 2025
I was banned from Gojek because I canceled, okay, what's wrong with me, can't I get back? Even though I already used my ID card. How can I create a new account again? If I can't, then my only choice is Grab.
Android
Mar 2, 2025
It is useful for helping with daily life matters, only the shipping costs are sometimes more expensive than the other side.
Android
Mar 2, 2025
It's really hard to find a Grabcar now, the position doesn't move, chats aren't replied to... when there are few orders, I complain
Android
Mar 2, 2025
After upgrading to Jago, the balance disappeared without a trace even though it had not been used for any transactions. And there was no notification of where the money was transferred. Complaints via email to CS also received no response. What do you mean?
Android
Mar 2, 2025
If you want to pay using GoPay, you have to install Gojek, it doesn't really work.
Android
Mar 2, 2025
Give a discount to a product by giving a picture of the product on a certain day, but the price and total payment do not change at all. What do you mean? It's better not to give a discount if the price is the same.
Gojek - Product Description
Gojek is beyond an app for online transportation, food delivery, logistics, payment, and daily services. Gojek is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people! By today, Gojek has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia. By downloading the app and using Gojek services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true. YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services! Gojek app has a lot of uber cool features and services. Here's everything you can do with it! Going somewhere? You can choose one from three: GoRide, GoCar, or GoBluebird. When you’re lost? GoTransit is here to save your day and provide you with the choices of convenient routes. Hungry? We have GoFood, the service for food delivery. When you’re bored at home and want to explore the best cuisine in your city, try GoFood pickup and pay your food with GoPay to minimize human contact. Need to buy phone credits, mobile data packages or you just want to pay your bills? It's now easier with GoTagihan! Buying groceries is done easier with GoMart or GoShop, while GoMed takes care of your health without going to the pharmacy. Don’t worry, JD.id, Blibli, and e-commerce is also accessible in Gojek if you want to buy something to spruce up your life ;) For logistical needs, our GoSend or GoBox troops are ready to help you. Let’s also say goodbye to long queues. You can get your movie or event tickets via GoTix! Want to pay for the Prakerja program to level up your skill? You can just GoPay it! #GoPayforPrakerja Upgrade your account to GoPlay Plus to enjoy PayLater (your savior when your balance is low). All you need to do is to register. Every GoPay Plus account has the right to get a cashback!* It’s convenient and safe. Let’s use GoPay to pay everything, hassle-free. It's simple and super quick! You can transfer GoPay balance to your friends and withdraw it to your bank. All you have to do is verify your GoPay and register your bank account. So, what are you waiting for? Download now! *Terms and Conditions applied
All intellectual property rights, including trademarks and word marks, are the property of respective owners