76
good
Gojek | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
6267 Reports
6267 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
1143 Reports
1143 Reports
User Feedback
15%
iOS
1143 Reports
1143 Reports
85%
Android
6267 Reports
6267 Reports
Gojek - Latest Quality Issues
Android
Apr 2, 2025
It's really hard to cancel an order. Sometimes your order is delayed for hours and you can't cancel it, the reason is still in process etc. It's not the first time I've had an obstacle like this, it's already the CS is also a bot and doesn't help at all :)
Android
Apr 2, 2025
I waited for gofood for almost 1 hour, suddenly it was canceled unilaterally.. I'm trying to re-order it, eh it's the same as dtg2.. report to cust service even can't solve the problem.. Hunger is full + sluggish. A loss of waiting. tired
Android
Apr 2, 2025
Gofood food price 15k shipping and handling 30k 2x fold coy yes there is a CMN promo there is a minimum purchase at 80k - 100k and above proml for rich people doang tu qt who the boarding house wants to shop unit there is no
Android
Apr 2, 2025
It's hard to drive at night.
Android
Apr 2, 2025
I'M REALLY DISAPPOINTED THAT MY ORDER WAS CANCELED BECAUSE I COULDN'T FIND A DRIVER.
Android
Apr 2, 2025
I've been trying to get my car cancelled because it took me a long time to get there. TRS cancellation page does not have the opportunity to have 5 seconds to cancel the order
Android
Apr 2, 2025
Every message is always long, and it's always late, this one app sucks
Android
Apr 2, 2025
Go food is always long, the estimate arrives 30 minutes after 30 minutes have passed, the writing of the estimate of arriving in 30 minutes does not change, not even getting any info from the restaurant, very often this cake happens more often at Richeese restaurants
Android
Apr 2, 2025
It's a bit of a hassle to wait a long time for the food to arrive, but it's a long way off.
Gojek - Product Description
Gojek is beyond an app for online transportation, food delivery, logistics, payment, and daily services. Gojek is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people! By today, Gojek has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia. By downloading the app and using Gojek services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true. YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services! Gojek app has a lot of uber cool features and services. Here's everything you can do with it! Going somewhere? You can choose one from three: GoRide, GoCar, or GoBluebird. When you’re lost? GoTransit is here to save your day and provide you with the choices of convenient routes. Hungry? We have GoFood, the service for food delivery. When you’re bored at home and want to explore the best cuisine in your city, try GoFood pickup and pay your food with GoPay to minimize human contact. Need to buy phone credits, mobile data packages or you just want to pay your bills? It's now easier with GoTagihan! Buying groceries is done easier with GoMart or GoShop, while GoMed takes care of your health without going to the pharmacy. Don’t worry, JD.id, Blibli, and e-commerce is also accessible in Gojek if you want to buy something to spruce up your life ;) For logistical needs, our GoSend or GoBox troops are ready to help you. Let’s also say goodbye to long queues. You can get your movie or event tickets via GoTix! Want to pay for the Prakerja program to level up your skill? You can just GoPay it! #GoPayforPrakerja Upgrade your account to GoPlay Plus to enjoy PayLater (your savior when your balance is low). All you need to do is to register. Every GoPay Plus account has the right to get a cashback!* It’s convenient and safe. Let’s use GoPay to pay everything, hassle-free. It's simple and super quick! You can transfer GoPay balance to your friends and withdraw it to your bank. All you have to do is verify your GoPay and register your bank account. So, what are you waiting for? Download now! *Terms and Conditions applied
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