78
good
Golden 1 Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
62 Reports
62 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
7 Reports
7 Reports
User Feedback
10%
iOS
7 Reports
7 Reports
90%
Android
62 Reports
62 Reports
Golden 1 Mobile - Latest Quality Issues
Android
Dec 3, 2024
this app is no longer compatible with my Samsung Android phone and I cannot find another app option so that I can continue mobile banking. do Android users just not have the option of mobile banking with your bank, or are you trying to force all customers into purchasing an I Phone?
Android
Dec 6, 2024
I can't use it
Android
Dec 9, 2024
Because why would it work when I have money in my account..... maybe it's an android app thing. But always needs updating
iOS
Dec 11, 2024
Hasn’t worked in weeks
Logging in just takes you to a page which says “Your details have been saved successfully” and has options to hit the “X” button or the “Continue” button. Either option takes you back to the login page. App is absolutely bricked. No functionality whatsoever. I keep checking to see if there's been an update/patch, but there has not. I even tried downloading the app on another phone and the same thing happened. I hit the “app support” button before leaving this review to see if Golden 1 has a fix on their website, but I got a 404 page.
iOS
Dec 12, 2024
lock down.
should be more interested in locking down there computers. and NOT sharing our info with any other computer. only human to human connection should be allowed. as the “third party” is how many attacks get into the personal data area.
Android
Dec 13, 2024
Fingerprint option does not stay active very long. Have to keep manually typing password.
iOS
Dec 15, 2024
App isn’t working
App isn't working it continues to say that the app has violated terms and cannot be used. I have to continue downloading it and deleting it. Please work on it.
Android
Dec 17, 2024
The app has been giving me an error message for about a month now
Android
Dec 19, 2024
I would give the app more stars if I could actually do mobile deposit. i do not have the option and it is highly inconvenient.
Golden 1 Mobile - Product Description
With the Golden 1 Mobile app, you can use your iPhone® to easily and securely: • Check your balance • Deposit checks • Pay your bills • Pay other people • Transfer funds • Find nearby Golden 1 ATM or branch locations It's easy, fast, and convenient. Get started by downloading our mobile app today. Log into the app using the same credentials you use to access Online Banking. If you have not signed on to Online or Mobile Banking, you can also enroll using your mobile device from the Sign Up button. USER FEEDBACK If you would like to send us your feedback or need technical support, please email us at: mbrsvc@golden1.com. ----- iPhone is a registered trademark of Apple Inc. Popmoney is a registered trademark of Fiserv, Inc., or its affiliates.
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