81
good
Golden 1 Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
70 Reports
70 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
8 Reports
8 Reports
User Feedback
10%
iOS
8 Reports
8 Reports
90%
Android
70 Reports
70 Reports
Golden 1 Mobile - Latest Quality Issues
Android
Mar 11, 2025
Won't let me logg inn
Android
Mar 14, 2025
Cumbersome & difficult to navigate
Android
Mar 15, 2025
Had trouble getting into my account. Password help is not helpful. Other than that the app is awesome!
Android
Mar 18, 2025
App Not working
Android
Mar 19, 2025
The app is non functional. Signing in brings me to a blank screen and no error message is given.
iOS
Mar 21, 2025
Giving up on G1
I've had G1 for many years now. For the past five years been having issues often on and off with not getting account alerts and credit card alerts. Sometimes they work, sometimes they don't. I've been back-and-forth with their customer service and tech support and it seems no one can ever figure it out. Lately the account alerts been working fine but now the credit card alerts are not working, I'm not getting push notifications. I get an email only. I was told by a tech to remove the app, reboot my iPhone, and then add the app back. I did this last Sunday and it worked for one day. The next day, alerts are not working again. Today is Friday and they're still not working. So I think it's time to give up on Golden One and go to another bank. It's such a hassle, but it'll be worth it than trying to have to deal with not getting credit card alerts. The second issue is I'm getting credit card statements in the mail. I've had them paperless for years. I've done all what the tech's said to do to try to, turning the paperless off, then turning them back on again but I'm still getting them in the mail. It's so very frustrating.
Android
Mar 26, 2025
the mobile deposit is so glitchy it takes for ever!
Android
Mar 28, 2025
The app works great overall with accessibility, but some of the features no longer work and some need reactivation from time to time.
iOS
Mar 28, 2025
Horrible Application
Does not Work
Golden 1 Mobile - Product Description
With the Golden 1 Mobile app, you can use your iPhone® to easily and securely: • Check your balance • Deposit checks • Pay your bills • Pay other people • Transfer funds • Find nearby Golden 1 ATM or branch locations It's easy, fast, and convenient. Get started by downloading our mobile app today. Log into the app using the same credentials you use to access Online Banking. If you have not signed on to Online or Mobile Banking, you can also enroll using your mobile device from the Sign Up button. USER FEEDBACK If you would like to send us your feedback or need technical support, please email us at: mbrsvc@golden1.com. ----- iPhone is a registered trademark of Apple Inc. Popmoney is a registered trademark of Fiserv, Inc., or its affiliates.
All intellectual property rights, including trademarks and word marks, are the property of respective owners