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Google Photos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-1 Point Past 30 Days

Category: Photo & Video

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

99%

Android
33854 Reports

iOS unitQ Score

iOS User Feedback

iOS
367 Reports

User Feedback

iOS
367 Reports

99%

Android
33854 Reports

Google Photos - Latest Quality Issues

Android

Mar 2, 2025

I think this app is exceptional! But I only have one suggestion for improvement for users like me. The suggestion is about the new tools, especially the new Magic Eraser tool, every time I try to use it, the Photos app closes by itself and just tells me to clear cache or that there is some kind of bug, apart from that, the app is perfect!

Android

Mar 2, 2025

When I opened the album today, all the photos I had saved up until then were gone... I read other reviews and found that the same thing happened to me. It was a review about backups. Recently, when I opened the app, a screen appeared saying that backups were off, and since I don't use backups at all, I ignored it and tried to go back, but there was no way to go back, so I closed the app, opened it again, and used it several times. One day there was an update, so I updated it, and for some reason backups were turned on by themselves right after that, so I turned them off, and when I opened the app a few days later, all my albums and other things were gone. What should I do about Google Photos!

Android

Mar 2, 2025

This may sound crazy but when I take videos or rather when I take pictures they end up videos and then they seem to CC control my phone actions

Android

Mar 2, 2025

From one day to the next, my WhatsApp photos and videos were deleted. I do have them on WhatsApp but not on photos.

Android

Mar 2, 2025

After the update, all modified photos need to be saved as copies. They can no longer be saved as before. There will be an extra photo taking up space. Is there any way to change it back to the original setting? It's really troublesome to save more than one

Android

Mar 2, 2025

Because they always need to be updated and because they always take up more space. I think they should think about people with inferior cell phones like me! An app always asks to update and if it is necessary to uninstall it for the update and if I can't install the app I was forced to uninstall Creators Developers, please create apps that don't take up space WhatsApp, Instagram, Facebook etc. so that the next updates will be to make them lighter. Grateful.

Android

Mar 2, 2025

The app is good but it has a limit that when you enter the library it takes you back to the beginning. Please fix that but the app is very good.

Android

Mar 2, 2025

This app is very good, it's a shame that there is very little space and therefore it fills up very quickly.

Android

Mar 2, 2025

All my photos are gone from the trash app

Google Photos - Product Description

Google Photos is a smarter home for all your photos and videos, made for the way you take photos today.

“The best photo product on Earth” – The Verge
“Google Photos is your new essential picture app” – Wired
“Upload the pictures, and let Google Photos do the rest” – The New York Times

• 15 GB OF CLOUD STORAGE: Every Google Account comes with 15 GB of storage and you can choose to automatically back up all your photos and videos in High quality or Original quality. Your photos are safe, secure, and private to you. All photos and videos you back up in High quality before June 1, 2021 will not count toward your Google Account storage.

• FREE UP SPACE: Never worry about running out of space on your phone again. Photos that are safely backed up can be removed from your device’s storage in just a tap.

• NO ADS: Google Photos doesn't sell your photos, videos, or personal information to anyone and we don't use your photos and videos for advertising.

• FAST AND POWERFUL SEARCH: Your photos are now searchable by the people, places and things in them—no tagging required.

• GOOGLE LENS: Search what you see. This preview enables you to identify text and objects in your photos to learn more and take action.

• SMARTER SHARING: With smart sharing suggestions, giving your friends the photos you took of them is painless. And they can add their photos, too, so you’ll finally get the photos you’re actually in.

• ADVANCED EDITING: Transform photos with a tap. Use intuitive and powerful photo and video editing tools to apply content-aware filters, adjust lighting, and more.

• MOVIES AND GIFS, MADE FOR YOU: Get automatically created movies, collages, GIFs, and more from your photos. Or easily create them yourself.

• LIVE ALBUMS: Share your latest photos with Live Albums. Select the people and pets you want to see and Google Photos will automatically add photos of them as you take them, no manual updates needed.

• SHARED LIBRARIES: Share without sharing. Grant a trusted person access to all of your photos.

• REDISCOVER: Get collages of photos you took a year ago on this day – perfect for #tbt.

• ON YOUR TV: View your photos and videos on your TV with Chromecast and Airplay support.

You can also upgrade storage for your Google Account, used for Original Quality photos and videos, Google Drive and Gmail by subscribing to Google One, an expanded storage plan. Subscriptions start at $1.99/month for 100 GB in the US. Pricing and availability can vary by region.

Storage subscriptions purchased in-app will be charged to your iTunes Account, and automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Subscriptions and auto-renewal may be managed by going to iTunes Account Settings after purchase.

Google Privacy Policy: https://google.com/intl/en_US/policies/privacy
Google One Terms of Service: https://one.google.com/terms-of-service

Note: Face grouping is not available in all countries.

For the latest updates from the team, follow us on Twitter at @googlephotos

Using GPS in the background can decrease battery life. Google Photos doesn't run GPS in the background unless you turn on optional features.

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