Quality degradation at Go Program Way2Go Card  
Users report higher volume of Quality Issues than usual
41
poor

Go Program Way2Go Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
272 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
72 Reports
User Feedback
21%
iOS
72 Reports
79%
Android
272 Reports
Go Program Way2Go Card - Latest Quality Issues
Android
Nov 16, 2024
Having issues with direct deposit transfers. They charge the transfer fees but never performed the actual transaction. Now, I have to do it multiple times and pay the fees multiple times toos.
iOS
Nov 17, 2024
Puzzled
Why don't alerts work When there all set ????? Tried numerous times Fix this issue for 5 stars
Android
Nov 17, 2024
I think this app is very helpful but It has to many updates 🙂
iOS
Nov 17, 2024
Horrible app
This app is horrible and continues to tell me my password is incorrect and when I try to change it it's a hassle. I can't even use the forgot password option. Doesn't mater if I try online or on the app it does not work. I am unable to log in. I can't even get to the customer support help.
Android
Nov 17, 2024
The app is slow no matter what phone it is on, there should be a lot more information available than what is on the app the options to lock and unlock your cars isn't available and I think that is an very important option to have available to myself and other clients card holders
Android
Nov 18, 2024
I gave 4 stars cause most of the time I login it logs me back out not even a second later other than that no problem 👍
iOS
Nov 18, 2024
I'm tired of trying to get in
He doesn't let me enter all the data he asks for correctly and even so he says he's invalid I don't know what's wrong I need to know what to do or how to get me Please solve this problem
Android
Nov 19, 2024
App always gets stuck
Android
Nov 19, 2024
This app crashes on a regular bases. Just call the number on the back of the card.
Go Program Way2Go Card - Product Description
Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.

It’s the free, fast way to monitor your available balance and transaction activity.

• Login with biometrics
• Check your available balance anytime, anywhere
• Review up to 18 months of transaction history
• Confirm your last deposit
• Change your PIN
• Set-up and manage deposit and balance alerts
• Manage notification preferences
• Activate a new Card
• Ability to view ancillary service charge information
• Lock and unlock your card: Did you misplace your card or leave it behind at a store? Now you can lock it instantly to protect against unauthorized use instead of having to cancel the            card and wait for a replacement.
• View and download monthly statements.

If you already have your GoProgram.com Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app.

First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.

Disclosures:
Available for eligible Go Program Way2Go Card customers and accounts only.
There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply.

© 2022 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.
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