74
good

Grab: Taxi Ride, Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
8641 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
1085 Reports
User Feedback
11%
iOS
1085 Reports
89%
Android
8641 Reports
Grab: Taxi Ride, Food Delivery - Latest Quality Issues
Android
Apr 2, 2025
not reliable as it used to be
Android
Apr 2, 2025
There is NO WAY to contact any form of support. I've spent over an hour trying to get help with the app. The help center is maddening and useless!
Android
Apr 2, 2025
Please don't worry, I'm going to have to wait a long time for the food to be delivered. It makes it uncomfortable.
Android
Apr 2, 2025
Always left without certainty when choosing a Grab Food order. Not told whether it has got a driver or not.
Android
Apr 2, 2025
good app. first time it went wrong and the driver didn't show up. and I had to pay anyway. She just pressed cancel while we were neatly on the pick-up. And because of that I now have a ride in it that has been calculated. But the ride after that went well!
Android
Apr 2, 2025
Every time I book Grab and want to go somewhere, I have to wait for more than 30 minutes?
Android
Apr 2, 2025
Grab food is bad, order food late and not in accordance with the provisions, you can't get compensation anymore, if you're 10-30 minutes late, it's normal, it's an hour to see the food, it's also not a cave.
Android
Apr 2, 2025
I've been trying to find a new driver for hours but it doesn't work, so please fix it.
Android
Apr 2, 2025
Why can't grab foodny be canceled even though the order has not been picked up by the driver, it should be as long as the driver has not taken the order in the application it can still be canceled, please improve it better, thank you
Grab: Taxi Ride, Food Delivery - Product Description
Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in  Southeast Asia.


We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. 


Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform. 


From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.


Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.


Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free 


Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket. 




Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants 


Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items


Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog


Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.


In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.


Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
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