32
poor
Green Dot - Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
60 Reports
60 Reports
User Feedback
38%
iOS
60 Reports
60 Reports
62%
Android
96 Reports
96 Reports
Green Dot - Mobile Banking - Latest Quality Issues
iOS
Jan 27, 2025
Need to update not working well on ios 18.2.1
Won't let me log in and password is correct. Now won't let me log in on data. Fix your app
iOS
Jan 27, 2025
Useless
Nothing but problems with the system. Will recognize my address nor change of phone number.
iOS
Jan 27, 2025
App issues
I can't long into my account and my money is in the vault. I can't get o. The app to move it and I can't do it with phone web browser
iOS
Jan 27, 2025
Not working
Why is the app not working today. I need to lock my card. Wont even let me log in
iOS
Jan 27, 2025
Your app has a big
Your app wont let me sign in, keeps throwing up errors.
iOS
Jan 27, 2025
Long-time customer
I really like my Green Dot account for the most part. Everything is pretty simple and easy. But lately every time I go to log into my account through the app it tells me they're having issues and try again later and no matter how later I try I still can't get into it. Very frustrating and I've done everything I could on my end to try to resolve this with no solution.
iOS
Jan 28, 2025
Ugh
I keep getting a sorry we are currently experiencing problems it's been a month
iOS
Jan 28, 2025
Fix APP
I've been with Green Dot since 2010 and never had a problem, but for like the last month or two the App will not let me log in to my account or let me transfer money from my savings account to my checking. When that happens I have to wait a few day and maybe it will let me log in. This not right I should be able to get my money when I want to. Please fix this issue ASAP…….!!!!
iOS
Jan 28, 2025
Worse app
This app has got so bad I can even get into the app half the time. Been trying to get into the app and nothing. Please fix this app. It's already slow enough without it messing up all the time.
Green Dot - Mobile Banking - Product Description
Green Dot has been named one of Newsweek’s Most Trustworthy Companies in America for 2023 and has managed 67 million accounts to date. Enjoy a range of features across our collection of Green Dot cards including: Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹ Send money & pay bills3 Deposit cash using the app4 Enjoy no minimum balance requirement Additional features available across select Green Dot cards: Access a free ATM network. Limits apply.⁷ Overdraft protection up to $200 with opt-in & eligible direct deposits2 Earn 2% cash back on online and mobile purchases⁵ Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶ The Green Dot app is the most convenient way to manage your account. Register/activate a new card View balance and transaction history Lock/Unlock your account Deposit checks from your mobile phone Works with mobile payment options including Apple Pay Set up account alerts Access chat customer support Visit GreenDot.com to learn more. Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. ¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. ² Opt-in required. $15 fee may apply for each purchase transaction not repaid within 24hrs of authorization of first transaction that overdraws account. Overdrafts paid at our discretion. Fees, terms, and conditions apply. Log into your account and refer to your Account Agreement to check feature availability. ³ Active personalized card required. Limits apply. ⁴ Limits and fees apply. See app for participating retailers. ⁵ Available on our Green Dot Cash Back Visa® Debit Card. Cash back is earned on qualifying online and mobile purchases. Cash back cannot be used for purchases or cash withdrawals until redeemed. Claim the cash back every 12 months of use and your account being in good standing. ⁶ Available on our Green Dot Cash Back Visa® Debit Card. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Fees on your primary deposit account may reduce earnings on your savings account. 2.00% Annual Percentage Yield (APY) as of July 2023. APY may change before or after you open an account. See Account Agreement at GreenDot.com for terms and conditions. ⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply. Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739 Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
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