41
poor
Green Dot - Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
13 Reports
13 Reports
User Feedback
15%
iOS
13 Reports
13 Reports
85%
Android
74 Reports
74 Reports
Green Dot - Mobile Banking - Latest Quality Issues
iOS
Feb 25, 2025
Need to update
Freezes on ios 18.3.1 and won't let me log in. Also take 10.99 for a cd.
iOS
Feb 25, 2025
I want a refund
Just got 20$ stollen from me, dg says they cant do anything about it…
Android
Feb 26, 2025
There's literally no way to add more money to the "reloadable" card online or through the other bank I have connected to the card. Complete trash
Android
Feb 26, 2025
It cost $2 to buy the card at store then once you use the card they automatically charge you $8 instantly. That's $10 and the worst part is that you can't even used the dam thing to transfer to a digital wallet. Why does the package not come with a chip card in the first place. This is a scam ripping people off.
Android
Feb 26, 2025
Would rate 0 but that's not an option. If you have an issue they're gonna pretend like they're taking steps to help u but they actually want to rip u off and steal your money
Android
Feb 26, 2025
They don't verify identity for those coming to create account. Almost impossible to reach to human agent.
Android
Feb 27, 2025
I had my account closed which I hadn't anticipated.i will get help from support
Android
Feb 28, 2025
Uncomperable people working at this place.... Hangs up on me and they don't even have a record... Locks you out of your account for 24hrs. This is the wrong choice to make when you need a refilled card! Go with another company! Definitely not a go to and I'm disappointed and disgusted..
Android
Feb 28, 2025
It stinks you can only transfer money into GD account not out to another bank. So then u have to go to ATM to access money and u are hit with tons of fees
Green Dot - Mobile Banking - Product Description
Green Dot has been named one of Newsweek’s Most Trustworthy Companies in America for 2023 and has managed 67 million accounts to date. Enjoy a range of features across our collection of Green Dot cards including: Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹ Send money & pay bills3 Deposit cash using the app4 Enjoy no minimum balance requirement Additional features available across select Green Dot cards: Access a free ATM network. Limits apply.⁷ Overdraft protection up to $200 with opt-in & eligible direct deposits2 Earn 2% cash back on online and mobile purchases⁵ Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶ The Green Dot app is the most convenient way to manage your account. Register/activate a new card View balance and transaction history Lock/Unlock your account Deposit checks from your mobile phone Works with mobile payment options including Apple Pay Set up account alerts Access chat customer support Visit GreenDot.com to learn more. Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. ¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. ² Opt-in required. $15 fee may apply for each purchase transaction not repaid within 24hrs of authorization of first transaction that overdraws account. Overdrafts paid at our discretion. Fees, terms, and conditions apply. Log into your account and refer to your Account Agreement to check feature availability. ³ Active personalized card required. Limits apply. ⁴ Limits and fees apply. See app for participating retailers. ⁵ Available on our Green Dot Cash Back Visa® Debit Card. Cash back is earned on qualifying online and mobile purchases. Cash back cannot be used for purchases or cash withdrawals until redeemed. Claim the cash back every 12 months of use and your account being in good standing. ⁶ Available on our Green Dot Cash Back Visa® Debit Card. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Fees on your primary deposit account may reduce earnings on your savings account. 2.00% Annual Percentage Yield (APY) as of July 2023. APY may change before or after you open an account. See Account Agreement at GreenDot.com for terms and conditions. ⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply. Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739 Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
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