37
poor
Green Dot - Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
79 Reports
79 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
15 Reports
15 Reports
User Feedback
16%
iOS
15 Reports
15 Reports
84%
Android
79 Reports
79 Reports
Green Dot - Mobile Banking - Latest Quality Issues
Android
Mar 29, 2025
Mistake I should have stayed with cash app these people will probably be closed soon they write bad reviews to write problems
iOS
Mar 29, 2025
Convenient But Need’s Improvement
I've had a Green Dot account for over five years, and until recently, I only accessed it through the website. Since switching to the app, my experience has been much better overall. The app is convenient and makes managing my account easier. However, I've run into some frustrating login issues. Occasionally, when I try to sign in, I get a message saying, “You need to log in to Greendot.com to access your account,” preventing me from using the app. This glitch makes it unreliable at times, and I hope Green Dot updates the app to fix this issue. With some improvements, it could be a great tool!
iOS
Mar 29, 2025
Scam
Worst bank. Even though we use in network ATM's we still get charged $3. Scammers and liars. Shame on you guys.
iOS
Mar 30, 2025
Stupppiiddddd
Soon as I activated with $30 they took $8 in the first 20 mins just stupidddd I hate them
Android
Mar 31, 2025
Don't use green dot bank . I put money on the bank card and then I went to the store and the store said that the card was not any good and I have lost my money.
Android
Mar 31, 2025
horrible customer service been waiting on the phone for over 40 mins and still Noone will answer the phone they won't let me have my money from my saving and won't answer the phone worst company ever by far....
Android
Mar 31, 2025
always issues with this app can never move my funds around from vault to account it's ridiculous I'm definitely switching card company's this app doesn't work
Android
Apr 1, 2025
systems failed, I'm a traveling person and can't access funds. Now, I'm incurring cancelation charges. Furthermore, they 'Green Dot' will not alert me to when I may access MY Money!
Android
Apr 1, 2025
Wow I wish I would have read the reviews about this Green Dot I see so many people out of 30 or 40 dollars I just Purchase this Card from Walmart this Morning and I still can't activate the card it seems I'm rip off about 120 dollars can anyone suggest what to do I call the number no answer no help even the automated system is part of the scam also keeps asking same stupid question talking about technical difficulties the storm has pass and now still no help so has anyone been able to retrieve
Green Dot - Mobile Banking - Product Description
Green Dot has been named one of Newsweek’s Most Trustworthy Companies in America for 2023 and has managed 67 million accounts to date. Enjoy a range of features across our collection of Green Dot cards including: Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹ Send money & pay bills3 Deposit cash using the app4 Enjoy no minimum balance requirement Additional features available across select Green Dot cards: Access a free ATM network. Limits apply.⁷ Overdraft protection up to $200 with opt-in & eligible direct deposits2 Earn 2% cash back on online and mobile purchases⁵ Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶ The Green Dot app is the most convenient way to manage your account. Register/activate a new card View balance and transaction history Lock/Unlock your account Deposit checks from your mobile phone Works with mobile payment options including Apple Pay Set up account alerts Access chat customer support Visit GreenDot.com to learn more. Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. ¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. ² Opt-in required. $15 fee may apply for each purchase transaction not repaid within 24hrs of authorization of first transaction that overdraws account. Overdrafts paid at our discretion. Fees, terms, and conditions apply. Log into your account and refer to your Account Agreement to check feature availability. ³ Active personalized card required. Limits apply. ⁴ Limits and fees apply. See app for participating retailers. ⁵ Available on our Green Dot Cash Back Visa® Debit Card. Cash back is earned on qualifying online and mobile purchases. Cash back cannot be used for purchases or cash withdrawals until redeemed. Claim the cash back every 12 months of use and your account being in good standing. ⁶ Available on our Green Dot Cash Back Visa® Debit Card. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Fees on your primary deposit account may reduce earnings on your savings account. 2.00% Annual Percentage Yield (APY) as of July 2023. APY may change before or after you open an account. See Account Agreement at GreenDot.com for terms and conditions. ⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply. Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739 Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos
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