92
epic

Green Flag | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel & Local
Work at Direct Line Insurance Group plc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Direct Line Insurance Group plc? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
9 Reports
User Feedback
12%
iOS
9 Reports
88%
Android
64 Reports
Green Flag - Latest Quality Issues
Android
Nov 21, 2024
Try to. Set it up no joy. The app only does initial not the full name as on my policy very poor. look like I will have to phone green flag if I break down.
iOS
Nov 23, 2024
Renewed policy failure
Why does the policy unlink from the app when automatically renewed .Very disconcerting when you have a breakdown
Android
Nov 27, 2024
FOUND it difficult due to new phone
Android
Dec 7, 2024
I used this app to report a breakdown in leicestershire, and it tried to allocate breakdown service in Cumbria. Rubbish app. Call them instead
Android
Dec 10, 2024
Good service, but slow in arriving. l
Android
Dec 12, 2024
£4.50 to use the app I found this out when I tried the app to see if it was still working and when it ran out but directed me to call green flag it's now 10 Dec they informed my policy does not end until February but costs £4.50 every time I use the app told them I will not be renewing my policy and asking 6 security questions is to many questions and over the top for a telephone conversation. I will not be with this money grabbing company!
Android
Dec 22, 2024
Called in breakdown at 3pm waited for 4hrs car not recovered yet incurred overstayed parking ticket
Android
Jan 7, 2025
Don't believe this greenGlag first said 45 minutes Then add 1 hours Again add another hours even so all took up to 3 hours to arrive. Totally rubbish
Android
Jan 12, 2025
Won't download
Green Flag - Product Description
The Green Flag app makes breakdowns a little less stressful. Because unless you can fit a technician in your glovebox, having this on your phone is the next best thing.

If you’ve broken down, getting help is easy.

Tap your location on the map, tell us a few details about what’s happened, and your technician will be on the way.

You can even live-track your technician’s location as they drive to you, for extra peace of mind.

Request -> Track -> Rescue. All in a few taps.

Oh, a quick note about how we use data on this app.

When you use our app, you’ll be sharing some data with us. This includes your location (which helps us find you if you break down), contact info, and your Green Flag account details. We also collect data that shows how you use our app. That way, we can plan new features and make improvements based on what you really need.

Rest assured, we never share the data we collect with anyone else.

If you’re not happy with the above, you can always call us instead of using the app if you break down.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners