95
epic
Green Flag | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel & Local
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
6 Reports
6 Reports
User Feedback
6%
iOS
6 Reports
6 Reports
94%
Android
96 Reports
96 Reports
Green Flag - Latest Quality Issues
Android
Dec 10, 2024
Good service, but slow in arriving. l
Android
Dec 12, 2024
£4.50 to use the app I found this out when I tried the app to see if it was still working and when it ran out but directed me to call green flag it's now 10 Dec they informed my policy does not end until February but costs £4.50 every time I use the app told them I will not be renewing my policy and asking 6 security questions is to many questions and over the top for a telephone conversation. I will not be with this money grabbing company!
Android
Dec 22, 2024
Called in breakdown at 3pm waited for 4hrs car not recovered yet incurred overstayed parking ticket
Android
Jan 7, 2025
Don't believe this greenGlag first said 45 minutes Then add 1 hours Again add another hours even so all took up to 3 hours to arrive. Totally rubbish
Android
Jan 12, 2025
Won't download
Android
Feb 4, 2025
Not used it for emergency assistance yet, so can't comment on that, but the rest of the app is pretty useless, I can't change any details as such, or cancel auto renewal, or even change my vehicle details, so paid for another year without my permission, the only way you can cancel the subscription, is sitting in a queue on the phone, got a new car, so gotta sit on the phone waiting to talk to someone to change it over 👎
Android
Feb 5, 2025
Fast at excepting call,and organising recovery,but one bad point is ,that they ask exact location,I couldn't get onto my Google maps to say exact location,
iOS
Feb 18, 2025
App has broken down!
You can't update vehicle details on the app. It just hangs. Not impressed. Now I'm worried that it won't work if I ever need my car to be recovered.
Android
Mar 1, 2025
Tells me to download to sort breakdown despite not having cover with them only to be told you have to ring. If that's the case, why tell me on you automated call system to download??
Green Flag - Product Description
The Green Flag app makes breakdowns a little less stressful. Because unless you can fit a technician in your glovebox, having this on your phone is the next best thing. If you’ve broken down, getting help is easy. Tap your location on the map, tell us a few details about what’s happened, and your technician will be on the way. You can even live-track your technician’s location as they drive to you, for extra peace of mind. Request -> Track -> Rescue. All in a few taps. Oh, a quick note about how we use data on this app. When you use our app, you’ll be sharing some data with us. This includes your location (which helps us find you if you break down), contact info, and your Green Flag account details. We also collect data that shows how you use our app. That way, we can plan new features and make improvements based on what you really need. Rest assured, we never share the data we collect with anyone else. If you’re not happy with the above, you can always call us instead of using the app if you break down.
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